Head Of Business Intelligence at a consultancy with 51-200 employees
Real User
User-friendly, easy to understand, and reliable
Pros and Cons
  • "The scalability is there."
  • "They could improve the update time."

What is our primary use case?

We're using the solution to make reports, follow up, check our numbers, and basically manage the data.

What is most valuable?

It's user-friendly and easy to use, even for new users. The solution is simple to understand. It's easy to explain it to the new members of the team; they don't need much training, and it's really straightforward.

We don't have to export the data and make the pivots and everything else in Excel. We can manage our tables over there for what you want to see.

The initial setup is simple. 

It is stable.

The scalability is there. 

What needs improvement?

They could improve the update time. Sometimes it takes longer to update, so we see numbers of maybe half an hour ago or one hour ago. If it could be updated faster. That would be something that would help us a lot.

For how long have I used the solution?

I've used the solution for five years. 

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QlikView
April 2024
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What do I think about the stability of the solution?

The solution is stable. It's reliable. There are no bugs or glitches. It doesn't crash or freeze. 

What do I think about the scalability of the solution?

I don't see a limit in terms of scalability. I can see the users, I can see a lot of numbers there since we have individual entries. We've never had trouble with expanding. 

In the company, in my team, almost everyone is using it and we're about 20 people. You could say above 50 people for sure using it in our organization. 

Now we don't have a lot of agents. In the past, we had more agents working with us and it was more than that. 

Mostly the BI department and managers are using it. Whoever deals with the entries and the numbers basically deals with it. All of us use it daily.

How are customer service and support?

I've never spoken to technical support. If there is anything wrong, we speak with our tech team and then they speak with QlikView.

Which solution did I use previously and why did I switch?

We also use QlikSense. QlikSense is much faster than QlikView, however, on QlikView, we go to a view that we call dynamic. We have two columns that we can choose from for what kinds of entries we want to see and then it makes them show a pivot and a lot of filters above. You can make your own table on the spot without having to spend much time on it. It's something we don't have in QlikSense. This is why we still use QlikView at the moment. Everything we need, basically, we can see on both QlikView and QlikSense.

How was the initial setup?

The solution is easy to set up. It's straightforward. It's not overly complex. 

While our tech team is large, there are two or three people dealing with opening users in general, not just in the software. They take the tickets when we need to add someone. 

What about the implementation team?

We have a tech team that is doing the implementation. We just send the request to the tech team. That said, it doesn't take long until they reply back to us and give us the user. I'm not sure for how long they need to install, however, my request is usually solved within an hour or two.

What's my experience with pricing, setup cost, and licensing?

I don't directly deal with the pricing of the solution. 

What other advice do I have?

We are end-users. 

It's my understanding that we're using the updated version, however, I'm not a hundred percent sure of that.

I'd advise new users to basically know the timeframes, whenever they're doing reports. There are different ways to choose the timeframe and it could be a bit confusing if you don't know how to use it. Apart from that, it's super user-friendly and you don't need much training in order to use it. Just to know your values and your timeframe.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user297504 - PeerSpot reviewer
Data Architect at a comms service provider with 1,001-5,000 employees
Real User
Its associative model helped us identify customer purchase behavior and we could define combos according to this information.

What is most valuable?

QlikView’s associative model is a fantastic design that enabled the Green/White/Grey feature. This feature greatly helped us highlight the relationship between different kinds of data.

To further explain the Green/White/Grey feature, let’s take a sales report of an electronics shop as an example. In this report, it may have dimensions (Product Category, Salesman) and expressions (Sales Qty, Sales Amount).

Green means the values of dimension that you have selected. Under the Product Category dimension, it will have different values e.g. Smartphone, Laptop, Desktop. If we want to see the sales performance of Smartphone, we can click on Smartphone, then it will become green. We can also select multiple values e.g. Smartphone and Laptop in the dimension.

White – shows the values of dimension which are related to the another dimension values that you have selected.

Grey - shows the values of dimension which are NOT related to the another dimension values that you have selected. By following the previous example, we have selected Smartphone in Product Category dimension. In the Salesman dimension, Salesman e.g. Jeremy or Janice who have have sold Smartphone will be shown in white color. Another Salesman, e.g. Roy, who didn’t sell Smartphone will be shown as Grey. This is very useful for us to identify relationship between dimensions

Its “Search Object” function is also very useful for us to search for the information we needed.

“Section Access” is another great feature as we can identify user authority on accessing data in an easy way.

Another feature "Set Analysis" which enabled us to configure different behavior for each dashboard. So that some dashboards (e.g. YTD) can be freezed and not affected by some of the filter selections.

How has it helped my organization?

My experience using QlikView was in a F&B chain store with outlets around the world. In such a F&B chain store, there are a lot of dishes and they are changing frequently with a high transaction volume.

In such an environment, a search function is very helpful for us when we want to find out the sales performance and trend of a specific dish.

Qlik’s associative model greatly helped us identify customer purchase behavior and we can define combos according to this information.

What needs improvement?

By comparing with the latest data discovery tools like Tableau, Qlik Sense and Sisense, the layout and colors are not eye catching enough. It looks like a very powerful excel with a lot of powerful features for analysis. But it may not be good for presentation.

For how long have I used the solution?

I used it for two years.

What was my experience with deployment of the solution?

Qlik is able to import data directly from a transactional database and create joins between the tables in there. However, I encountered a performance issue with high volumes of data.

Therefore, I suggest designing a data warehouse and use it instead as Qlik’s data source. The performance will be much better.

How are customer service and technical support?

Actually, I can’t remember any issue that I was required to check with customer service or technical support. For nearly all of my questions, I can get answers in the Qlik community.

Which solution did I use previously and why did I switch?

I have previous experience with IBM Cognos. It was a very comprehensive solution that can be used for pixel-perfect reports, email schedules and also data analysis. However, there are many more development and implementation steps than with Qlik.

Also, Cognos requires a steep learning curve even for a user with a technical background.

As we wanted an easy and user-friendly self-service BI solution, QlikView is more suitable from this perspective.

How was the initial setup?

On the server side, it is quite straightforward and we didn’t encounter any problem.

On the client side, the user can access it by browser or a desktop application. For the desktop installation, it can be downloaded from internet. And the configuration to connect the server is very easy; even end-users are able to do it. We prepared just one slide and end-users are able to follow it.

What about the implementation team?

We implement it through a collaboration with the vendor. The vendor team is responsible for installation and configuration. And the in-house team is responsible for development.

My advice is to use a data warehouse as the data source, which can greatly reduce Qlik implementation time, as creating too many joins in Qlik is not a best practice.

What's my experience with pricing, setup cost, and licensing?

My advice is to start small with the named license scheme as the price is much cheaper and it will be much easier to gain management approval.

What other advice do I have?

People who have interest on QlikView should also take a look on Qlik’s another product Qlik Sense. They have similar features (e.g. Section Access, Search function, Associative model).

QlikView relies more on the IT side. IT builds the base and a majority of end-users make use of it. Some power users can build dashboards, share with others and create formulas in there.

Qlik Sense is a self-service BI tool. It is easier to use and stronger in visualization. But some advance formulas might not be available.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
QlikView
April 2024
Learn what your peers think about QlikView. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
it_user6858 - PeerSpot reviewer
BI Expert with 501-1,000 employees
Real User
Real-time Data Collaboration

Yesterday, I had a very nice meeting with the folks at Qlikview (thanks, @DHurd11 & Andy for making the trip). They partnered with a local DC consulting firm by the name of Tandem Conglomerate. I had the pleasure of working with Ben Nah from Tandem Conglomerate last year – and I can vouch that their talent is top-notch. Qlikview is smart to find partners of this caliber – and utilize them to better serve their customers.

As a technologist, I always have my eyes open to exploring new technology. This is always challenging with long term contracts, university politics, and an ever-changing IT landscape. However, for me, vendors have to prove why they should remain at the top. Competition is healthy for everyone as it makes us constantly improve. I should also say that as long as we have a defined data model, the reporting tools that we use on top of that data model are fluid. The point is not to constantly change and rip out what you’ve done just for the sake of redoing it, but it is important to keep an eye on the latest technology, experiment, and find what is best for your organization. This can be done gradually with small pilot projects to prove value. We’re actually in the process of doing one of these pilot projects with Hadoop.

Ok – so you’re probably wondering why I titled this post ‘real-time data collaboration’? During the Qlikview presentation yesterday, I saw something that really resonated with me. And, that was the ability to collaborate, in real-time, on the same Qlikview dashboard.

This capability is a market differentiator for Qlikview. As many of you may have seen from Gartner and in my previous post regarding Gartner’s Magic Quadrant for BI, this is one of the reasons that Qlikview remains ahead of competitors such as Tableau. Other dashboard vendors may provide the ability to ‘share’ with others, or embed the dashboard into a web page or part. Don’t misunderstand. This is NOT the same.

During their product demonstration, Qlikview demonstrated the ability in real-time to share dashboards. This means that you can select the filters/parameters that you would like to analyze, hone in on the particular area of interest, and share it in real-time. The recipient can then see that selection, modify it, and as they modify the shared dashboard, it will update your dashboard. You can modify and send changes back to the recipient as well. VERY COOL! Kudos to Qlikview on this feature.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1185771 - PeerSpot reviewer
Works at a retailer with 1,001-5,000 employees
Real User
Excellent dashboards for reporting and analytics
Pros and Cons
  • "This is a very cool application with endless options of creativity and visuals."
  • "I really wish the application was easier to use in the development phase."

What is our primary use case?

My company uses this application mainly for reporting and analytics through customized dashboards that meet corporate identity needs. The reports were created using existing SQL scripts that powered legacy dashboard and reports (i.e. SAP Crystal Reports).

How has it helped my organization?

This is a very cool application with endless options for creativity and visuals. 

While this application was loved by the end-users, the development required to build these dashboards proved to be more difficult vs. other solutions such as Tableau

What is most valuable?

My company is big on dashboards and this application excels in this space. Endless customization is key to meet everyone's needs. I also like how the application can use existing SQL statements to use as your root data/tables/information. Compared to other competitors, this solution can do more.

What needs improvement?

I really wish the application was easier to use in the development phase.

Our business model relies on the business to build their own reports and many departments did not have the associates they need with this type of skill set (i.e. SQL experience). In a business model where a centralized department (i.e. IT) is in control of the reports for the entire company, this would not be a problem.

The development was the ultimate reason this application did not take off in my organization vs. a competitor's application (Tableau). This is a shame as the finished dashboard appeared to be more polished.

For how long have I used the solution?

We have been using this solution for about one year, on and off.

What do I think about the stability of the solution?

My experience is limited but from what I experienced, stability is very good.

What do I think about the scalability of the solution?

The scalability of this solution is very good.

How are customer service and technical support?

Very reactive, quick and supportive.

I have been 110% satisfied every time I have reached out with a question.

Which solution did I use previously and why did I switch?

We started form SAP Crystal Reports and originally moved to Qlik as a replacement, but this application proved to be more difficult for development as the business owns their own report vs. IT.

How was the initial setup?

Application install was simple and straightforward.

What about the implementation team?

We implemented this solution with our in-house IT staff.

What was our ROI?

No ROI as we have moved on.

Which other solutions did I evaluate?

The biggest comparison was made with Tableau, which ultimately won.

What other advice do I have?

Their training and services have been top-notch and very reactive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Information System & Business Enterprise Manager at a government with 1,001-5,000 employees
Vendor
It is easy for developers and for end users. The management console could have better interfaces for managing security.

What is most valuable?

Usability, usability, usability: It is easy for developers and for end users.

How has it helped my organization?

We have cut Fire Department 911 response time 8-30 seconds.

We have improved the timeliness, accuracy, and consistency of reporting.

Unmetered water reports (e.g. fire hydrants, FDCs in commercial buildings)

Wage verification requests

Performance metrics

We have improved processes and increased compliance of firefighter training and certification, ensuring that firefighters are properly trained (“a trained firefighter is an effective firefighter”), expensive training courses no longer have empty seats, and we have improved our performance on training/certification audits from our regulatory agency.

We have engaged line managers on tracking and monitoring of program and operational budgets, leading to better oversight of the taxpayer dollar.

What needs improvement?

The QlikView management console could have better interfaces for managing security. Right now, it is hard to tell “who has access to exactly what apps?”

Better out-of-the box governance features, to allow analysis of application architecture, optimization of scripts, identification of unused fields/data.

Current GIS interfaces (e.g. with ESRI) are through partners, and are acceptable, but could be easier to implement, more streamlined interface between the two.

For how long have I used the solution?

I have used this solution since 2008.

What was my experience with deployment of the solution?

No issues at all. This application requires very little care and feeding. Cannot speak to big data scaling, our largest data sets are in the 1TB range — but no problems noted at that level.

How are customer service and technical support?

Customer and technical support are fine. Account manager deals well with the added layers of demand that come from being a government client — purchasing is always more complicated.

Which solution did I use previously and why did I switch?

Like everyone, we used Excel and Access. We tried using the enterprise MicroStrategy and both developers and users rejected it as too much effort, not intuitive compared to QlikView.

How was the initial setup?

Technically, initial setup was very simple. The hardest part was getting visualization requirements form unsophisticated users who were not used to any sort of reporting on their processes.

What about the implementation team?

We did it in-house, with one week of one vendor person assisting. (The four apps he helped us put together, we ended up redesigning altogether once we had a chance to use them and redefined requirements.)

Advice: Keep it simple. We know of similar organizations that used third-party implements, who created apps that were complicated to support and use, and consequently those implementations were not entirely successful. In at least once case, they abandoned the product (and haven’t done anything else that I’m aware of).

What was our ROI?

Qlik has a reputation for being expensive, but our TCO - compared to two other BI products in our organization (MicroStrategy and Cognos) is way, way cheaper. We didn’t have to pay for consultants or any professional services. The more we let our business managers design and develop their apps, the happier they are.

What other advice do I have?

Keep it simple, involve the team (prototype with them - don’t throw a fancy app over the wall at the end users and expect them to actually engage), do POCs before you decide which BI system you will adopt.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user368133 - PeerSpot reviewer
BI Analyst at a energy/utilities company with 10,001+ employees
Real User
In-memory allows fast slicing and dicing of data.

Valuable Features

  • In-memory performance – It allows slicing and dicing of a huge volume of data in the dashboard very fast if designed optimally.
  • Scripting – It provides a flexible data-preparation layer, along with the ability for data integration from multiple data sources. This enables creating a reporting data model inside QlikView from a transactional system without impacting the performance of the transactional system, if designed correctly.

Improvements to My Organization

Overall, it enabled connecting the entire spectrum of data into a single dashboard in:

  • Finance – connecting sub-ledger txn details all the way to GL
  • Supply Chain

Room for Improvement

  • Self-service capability is very limited, though it has been improved in QlikSense. However, it will require an additional license & server to set it up.
  • Dashboard capabilities and features are not on par with Tableau, though the same has been attempted in QlikSense. However, Tableau still has better dashboard features.
  • Real-time analysis with live connection (direct discovery) is very limited.
  • The current version is missing a variety of connectors and they need to be procured separately.
  • Not adaptive to display across various screen resolutions

Use of Solution

I have used this solution for two years.

Deployment Issues

Initially, there was an issue with LDAP and SSO integration (a compatibility issue with an earlier version of SiteMinder).

Initial setup was non-clustered and we encountered performance issues. It resolved once we moved to better infrastructure in a clustered environment of QlikView.

Customer Service and Technical Support

Technical support is very geographically oriented, but isn’t truly 24X7.

Initial Setup

Initial setup was not intuitive, but straightforward for a Qlik admin expert.

Implementation Team

A vendor team implemented the solution.

Other Solutions Considered

I evaluated Tableau. However, we selected Qlikview because:

  • Tableau’s current recommendation is to build dashboards directly on top of the reporting DB (for example – data mart or consumption layer) to avoid doing complex logic or transformation inside the tool and using a hybrid approach of live connection and extract. Tableau is currently not an extract-heavy tool. However, with the recent HyPer acquisition, we are expecting some changes.
  • Incremental loading (updates and deletes) inside Tableau is a challenge, which can be achieved very easily in QlikView.
  • Limitation in Tableau on # of columns and rows in table view

Other Advice

Evaluate visualization tools based on your organization need and appetite to spend on BI technologies overall (DB, etc.)

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager, Financial Systems Deployment, EPSI at a healthcare company with 1,001-5,000 employees
Real User
It is pretty easy to deploy. It would be nice if users could create their own dashboards and add fields.
Pros and Cons
  • "It's pretty easy to deploy."
  • "I would want them to have more options as a user. It would be nice for them to create their own dashboards and add fields."

What is our primary use case?

Our primary use case is an application that our users use to get the profitability on a monthly basis.

What is most valuable?

It's pretty easy to deploy.

What needs improvement?

I would want them to have more options as a user. It would be nice for them to create their own dashboards and add fields.

What do I think about the stability of the solution?

I did not encounter any issues with stability of the product. 

What do I think about the scalability of the solution?

I did not encounter any issues with scalability of the product. 

How is customer service and technical support?

We usually use a partner for technical support, so I cannot really rate the service. 

How was the initial setup?

We had the partner help us set up the product for us. So, I do not remember any difficulty with the setup process. 

What's my experience with pricing, setup cost, and licensing?

It is not very expensive. I think it it is on par with other similar products on the market.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Consultant at a tech vendor with 501-1,000 employees
Vendor
The in-memory associative engine is powerful. It provides quick answers when a user is exploring their data.

What is most valuable?

Qlik's data modelling is very powerful and allows for easy integration of data from multiple sources. The in-memory associative engine is very powerful and provides quick answers to questions that arise when a user is exploring their data.

How has it helped my organization?

QlikView provides rapid insight that takes significantly longer to reach when using some other traditional BI tools.

What needs improvement?

I would like to see the desktop user interface updated. Some of the dialogs in the product look quite dated. I would also like to see the responsive UI design features from Qlik Sense make their way into QlikView.

On the analysis side, I would like to see tighter integration with R, or perhaps some built-in machine learning algorithms.

I would also like to see Qlik products made available on other platforms such as Linux and OS X.

For how long have I used the solution?

I have used this solution for 8+ years.

What was my experience with deployment of the solution?

QlikView is an in-memory product, so large dashboards place a significant load on a server's memory. This needs to be carefully considered when sizing your environment.

Which solution did I use previously and why did I switch?

I have used a number of competing products such as Cognos, Tableau, Power BI and SAP BusinessObjects.

QlikView development projects are rapid and the product itself is very flexible and reliable.

How was the initial setup?

Initial setup of QlikView tends to be fairly straightforward, though when setting up additional features such as clustering and publisher features, this can get a little complex.

What about the implementation team?

I have implemented the solution both with vendor teams and in-house. In a previous job, I worked with a vendor team, and have worked for a partner and provided implementation support for clients.

I would advise new Qlik customers to seek out a reliable Qlik partner to help with implementation.

What other advice do I have?

I would advise you to seek out a local Qlik partner. They will be able to support your training and consulting needs and provide guidance regarding best practice for your implementation.

QlikView has some superb, unique features but the desktop edition suffers from having a rather tired user interface. Default chart settings can often result in unattractive dashboards, which require significant adjustment in order to conform to best practice. These UI shortcomings have however been addressed in Qlik Sense.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a Qlik partner.
PeerSpot user
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Updated: April 2024
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