reviewer948096 - PeerSpot reviewer
Works at a insurance company with 501-1,000 employees
Real User
Originally purchased as a replacement for CA7/11, now used for full-blown enterprise automation

What is our primary use case?

Originally purchased as a replacement for CA7/11, now used for full-blown enterprise automation. We utilize agents on Linux, Windows, iSeries, and zSeries machines.

How has it helped my organization?

Made the job of automating tasks easier, especially tasks that cross application boundaries.  Since we have applications that cross multiple platforms, this simplified where tasks get automated from several locations down to a single controller.

What is most valuable?

Workflows in general. It's great to automate across multiple servers through multiple applications. It is also useful to be able to use the universal templates to create our own automation types. We have found this useful for several different applications, as well as our own internal FTP task type.

What needs improvement?

The FTP tasks. Ever since UAC changed to using cURL for FTP, we have had a lot of issues.  90% or more of our FTP tasks have been moved away from the UAC task type to our own FTP task using WS-FTP pro (which has more flexibility, that UAC does not offer such as PGP encryption)

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Stonebranch
May 2024
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For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

In some of the earlier releases (5 and prior). Nothing in newer releases.

What do I think about the scalability of the solution?

No.

How are customer service and support?

Customer support was superb! I can't say nearly enough great things about Lisa and the whole gang!

Which solution did I use previously and why did I switch?

CA7/CA11 - switched due to cost.

How was the initial setup?

I was not there for the initial set up of the single environment. That being said, I implemented a tiered environment and it was very easy to set up.

What about the implementation team?

StoneBranch assisted setup.

What was our ROI?

Unknown to me.

What's my experience with pricing, setup cost, and licensing?

The pricing of this product, compared to competitors is great. There is a general ease of set up for agents on all systems (except the mainframe which can be a little trickier).

Which other solutions did I evaluate?

I was not there at the time of the switch.

What other advice do I have?

UAC is a wonderful product, and as an end user, I would fully suggest looking into this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer951501 - PeerSpot reviewer
Works at a computer software company with 5,001-10,000 employees
Real User
Provided us with a central overview of our Linux and Windows agents and the ability to monitor the exact software-versions of the installed agents.

What is our primary use case?

Scheduling Linux and Windows tasks from a 3rd party scheduler running on IBM z System. Integrating mainframe workload with distributed ones.

How has it helped my organization?

Provided us with a central overview of our Linux and Windows agents and the ability to monitor the exact software-versions of the installed agents.

What is most valuable?

Agent overview with clustering, monitoring and filtering the different operating systems and/or software versions.

What needs improvement?

Dealing with customer requirements and enhancements. The process now is a little bit non-transparent. 

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

The product is very stable. When problems occurred, they were due to the environment and not the product itself.

What do I think about the scalability of the solution?

Can be scaled.

How is customer service and technical support?

Customer service and technical support are very good and have quick reaction times. 

How was the initial setup?

Initial setup is straightforward but finding the optimal settings is not always trivial.

Which other solutions did I evaluate?

IBM zCentric

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Stonebranch
May 2024
Learn what your peers think about Stonebranch. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.
reviewer948108 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Real User
My team uses UAC to create workflows based on business requirements, creating patching campaigns and provide support.

What is our primary use case?

We use UAC on a daily basis to serve our internal customers. My team uses UAC to create workflows based on business requirements, creating patching campaigns and provide support. 

How has it helped my organization?

It provides good automation capabilities, our company decided that UAC will be a group standard. It provides great value to our business. 

What is most valuable?

From a Product Owner perspective, I can say that for me, the most valuable features are: web interface, business services allowing to segregate users, reporting capabilities. 

What needs improvement?

In my opinion, training materials and FAQ/support should be improved. For people who start using UAC in a DevOps model, it's hard to understand configuration and how UAC works, how to create workflows, etc. More online classes or tutorials. 

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Yes, it happens from time to time that UAC is not available, we work with the Stonebranch support team when it happens, it's not 100% bulletproof. 

How are customer service and technical support?

Good, but response time should be improved. We had to chase the support team several times after P1 to get RCA.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

I wasn't part of the team when setup was done.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Radomir P. - PeerSpot reviewer
Radomir P.Senior DevOps Engineer at ING
Real User

affirmative about challenges which should be picked up to improve the support and user experience.

reviewer948102 - PeerSpot reviewer
Works at a financial services firm with 10,001+ employees
Real User
Most valuable option is creating tasks and triggering them on scheduled time.

What is our primary use case?

We are scheduling applications and tasks for our internal customers.

How has it helped my organization?

My peers are often contacting the Stonebranch Universal Automation Center to get some help and they often get necessary feedback.

What is most valuable?

Most valuable option is creating tasks and triggering them on scheduled time. It is so helpful that tasks can be added to Workflows and many dependencies can be created between those tasks. 

What needs improvement?

In my opinion, scheduler sometimes is getting turned off due to causes that Opswise was not predicted.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

Sometimes it fails.

Which solution did I use previously and why did I switch?

No, I did not use any other schedulers. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer958347 - PeerSpot reviewer
BI - BO Data Services Architect with 1,001-5,000 employees
Real User
Email feature can be customized based on the variables and parameters

What is our primary use case?

  • We are using Stonebranch to automate our MDM solution with all inbound and outbound systems. 
  • We also use it for scheduling jobs or process to extract data from our business app to data warehouse solutions.

How has it helped my organization?

It really helped with the heavy lifting of the integration and scheduling gaps within our MDM solution and other systems. We have ETL solutions with native scheduling feature, but with Stonebranch we have improved our scheduling making it so autonomous and easy.

What is most valuable?

  • Ready-to-use standard API or interfaces available, and flexible scheduling. 
  • The beautiful part of scheduling is you can do weekdays or business days or custom business days. 
  • The template format is very helpful when you have 100s of jobs to be scheduled every day.
  • Email feature can be customized based on the variables and parameters.

What needs improvement?

For me, Stonebranch can do more than integration and scheduling, like real-time interfacing services and point-to-point to integration. With this, we don't want to invest money on multiple tools for different purposes.

For how long have I used the solution?

Less than one year.

Which solution did I use previously and why did I switch?

We didn't have one enterprise scheduling to automation tool before Stonebranch. With Stonebranch, we are able to bring all enterprise automation to once place.

What's my experience with pricing, setup cost, and licensing?

I'm very much pleased with the setup process or installation process, and licensing. 

Which other solutions did I evaluate?

We are a SAP shop, we have evaluated Redwood, WorkFusion, and Stonebranch.

What other advice do I have?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Kay Lützel - PeerSpot reviewer
System Engineer at Fiducia & GAD IT AG
User
It is really stable and just needs minimal maintenance

What is our primary use case?

Using Universal Agent as a distributed agent (like extended agents), managed with IBM Workload Scheduler for z/OS.

How has it helped my organization?

It runs unbelievably good because when we installed it, it ran perfectly. It is really stable and just needs minimal maintenance.

What is most valuable?

  • Runs without problems 
  • The joblog (STDERR, STDOUT) is spooled online to z/OS, so it is easy for the z/OS user to manage a distributed job.

What needs improvement?

  • Run in Unix and Windows environments

Additional features:

  • Migration tool for encrypted username/password to use the new Keystore feature
  • UDM third-party file transfer
  • Enable proxy certificates for IBM System SSL.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer958350 - PeerSpot reviewer
Works with 501-1,000 employees
Real User
It has really helped scale automation efforts, but FTP tasks have been an issue

What is our primary use case?

We had no enterprise solution in place for our application. This was meant to support Linux and Windows.

How has it helped my organization?

The organization supports an application which impacts multiple platforms. This has helped a great deal with the initial setup and ongoing maintenance, in terms of being able to do so in one place.

What is most valuable?

  • The layout of the UI is solid.  
  • It has really helped scale automation efforts.
  • I also like the existing templates.

What needs improvement?

  • FTP tasks have been an issue. 
  • It has also been challenging to support PGP encryption which is a fairly standard encryption method.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

No issues with the stability of UAC, it has really never been a problem for us.

What do I think about the scalability of the solution?

The tool is consistently executing large batch jobs. Issues that we attempt to correct are more often than not within the application itself and not UAC.

How are customer service and technical support?

Not much interaction personally.

Which solution did I use previously and why did I switch?

At other organizations, I have used CA Unicenter. It was OK, but on working with UAC, I prefer this tool.

How was the initial setup?

There were some complexities, but that was our own doing in terms of our application and the platforms we support.

What about the implementation team?

We used Stonebranch, they were solid.

What was our ROI?

We have far fewer folks running jobs manually from a command prompt. We have visibility into our job streams. ROI continues to grow.

What's my experience with pricing, setup cost, and licensing?

Found it to be reasonable and worth the investment.

Which other solutions did I evaluate?

Yes, CA Unicenter was considered.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer958344 - PeerSpot reviewer
Works at a computer software company with 5,001-10,000 employees
User
The easy-to-use interface gives access to the shell environment of the target system

What is our primary use case?

Universal Agent is used as a distributed scheduling agent with IBM Workload Scheduler for z/OS. It's used in different environments (development, production) for scheduling jobs on open systems.

How has it helped my organization?

Universal Agent and its infrastructure make it very easy to schedule jobs on every system using one scheduler.

What is most valuable?

  • Universal Agent runs very stable and just needs very less maintenance. 
  • The easy-to-use interface gives access to the shell environment of the target system.

What needs improvement?

  • A migration tool for encrypted username/password to use the new keystore feature.
  • Enabling proxy certificates for IBM's System SSL would be great.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It runs very stable.

What do I think about the scalability of the solution?

It is easy to scale the environment by adding new clients to the server pool. However, you have to do some manual work.

How is customer service and technical support?

In most cases, the customer service replies in less than one working day.

How was the initial setup?

Setting it up for your environment and security concepts needs advanced knowledge about the basics.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: May 2024
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Workload Automation
Buyer's Guide
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