Data Management Team Lead at a energy/utilities company with 201-500 employees
Real User
Centralizes metrics and KPIs very well and is easily customizable
Pros and Cons
  • "I really like the interactivity of the dashboards."
  • "Users would like to be able to export an Excel file when they see a table or something like that. That's not an out-of-the-box feature for Tableau."

What is our primary use case?

I've used it for multiple purposes, for example, for exploratory analysis or just for dashboards for presentations.

How has it helped my organization?

I'd say it brings a centralized place to check day-to-day metrics and KPIs. It helps reduce the duplicated reports or sources of information to get the same data or information. Everyone knows that those dashboards are up to date. They know where to find the answers they're looking for.

What is most valuable?

I really like the interactivity of the dashboards.

I appreciate the fact that you can have filters and parameters so that users can really customize the view to what they want to see.

What needs improvement?

Truthfully, this solution offers pretty much everything that I need for my everyday tasks.

It seems that power BI is more targeted for report creation while Tableau is more of just a dashboard. If you need to have something report-like, or downloadable to share outside of the dashboard, that's where Tableau is lacking some features. 

Users would like to be able to export an Excel file when they see a table or something like that. That's not an out-of-the-box feature for Tableau.

Buyer's Guide
Tableau
April 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for a year and a half so far. It hasn't been that long.

What do I think about the stability of the solution?

I've had a good experience with the stability. There are no bugs or glitches that I have experienced. It doesn't crash or freeze. It's reliable. 

We did have an issue with our server and it took a while for Tableau support to find a solution. However, that was a one-time thing. That's the only time where we've had issues with our server.

What do I think about the scalability of the solution?

The scalability is pretty good. In our case, we did start small and we are now scaling in for our different departments. It's working great.

We are not a big group, however, I would say that we have around 80 to 100 users and that combines creators, explorers, and viewers - a little bit of everything.

We are getting used to it and using it more and more. We are expecting to increase usage in the future.

How are customer service and support?

I've never been in touch with technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

We did not previously use a different solution prior to adopting this product.

How was the initial setup?

I wasn't around for the initial setup. I cannot speak to what the process was like and couldn't say if it is difficult or straightforward. 

We have some server admins that take care of it and work with Tableau to support it whenever needed. It's a group of people, however, I am unsure about the actual number of personnel that handles it directly. It might be three to five people. 

Which other solutions did I evaluate?

I've looked into Microsoft BI and downloaded some information about it recently.

What other advice do I have?

I'm just an end-user of the product.

I'm likely using the latest version of the solution. 

Everything was implemented when I started, so I wouldn't know if there were any hiccups or best practices, or lessons learned from the process of setting it up. 

I'd rate the solution at a nine out of ten, from the experience I've had so far. It has helped us tremendously with our everyday reporting and things like that. I can do pretty much everything I want to do and it's been working fine for us.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Professional Services, Analytics at a computer software company with 5,001-10,000 employees
Real User
Easy to set up, stable, and easy to use
Pros and Cons
  • "The most valuable feature is the ease of use."
  • "With Tableau, there is a gap in its ability to handle very large-scale data."

What is most valuable?

The most valuable feature is the ease of use.

What needs improvement?

With Tableau, there is a gap in its ability to handle very large-scale data. I would like it to be similar to the rest of the solutions, which can handle terabytes of data.

For how long have I used the solution?

We have used Tableau within the past year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

Tableau is not as scalable from an enterprise perspective as some of the other tools out there.

How are customer service and technical support?

I've had no problems so I have not been in contact with technical support.

Which solution did I use previously and why did I switch?

In addition to Tableau, we're a licensed Cognos user and we also use Microsoft BI.

How was the initial setup?

The initial setup is pretty straightforward.

What about the implementation team?

I deployed it myself.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Tableau
April 2024
Learn what your peers think about Tableau. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,141 professionals have used our research since 2012.
it_user251337 - PeerSpot reviewer
DHS HQ at a government with 10,001+ employees
Vendor
Good for quick visualization and being able to quickly consume unstructured data, but not so great when it comes to data exchange/integration and data mining
Pros and Cons
  • "It’s good for quick visualization and being able to quickly consume unstructured data to play around with."
  • "It is not so great when it comes to data exchange/integration, data mining, etc."

What is most valuable?

It’s good for quick visualization and being able to quickly consume unstructured data to play around with. This is good way to show a demonstration/prototypes of dashboards and scenarios for design discussions on reporting requirements or to show what the data is telling us when it comes to features of data integration, OLAP services, data mining and extract, transform, and load (ETL) capabilities.

How has it helped my organization?

Good for adhoc visualization of an unstructured dataset which comes from other sources outside of source systems that you can overlay on top of the structured data and you have to get a quick visualization dashboard prototype going. It helps with the Agile design build and can be used in our current operations analytics work to overlay multitude of data sources that we know of. Can always work offline, which is nice. It’s good for organizations with very limited staff to do quick report builds and dashboards that can be put on our SharePoint site for sharing or on reports when responding to data caps. I use it a lot for design discussions so I can communicate the gaps in data sources for data exchanges or to generate a storyboard prototype of how the data is to be used in visualization but where we need to have data exchange/ETLs on.

What needs improvement?

It is good for its use if ad hoc, offline, or needed for quick turnaround on reports/dashboards. It is not so great when it comes to data exchange/integration, data mining, etc. I rely on what’s available in current versions to see what APIs and plugins that I can use and they have Open Source on GitHub is a plus to share things to re-use.

Room for improvement is more on data integration features that are agnostic to any solution platform but can be plug and play to be able to reuse what was built out Tableau in any other platform of work.

For how long have I used the solution?

Over five years, and the past three more for integrating the use of a similar family of tools where Tableau is one of a few options in our environment, where these services are considered for quick-hit items as needed, given time, dollars, and analyst skills.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Yes, see other answers. Scalability per user defined elements are okay but not so much for enterprise wide reuse. Per license cost can have some work done to it to make it more affordable on the recurring maintenance end of things. I would like to see more subscription based models.

How are customer service and technical support?

I don’t have to use it much since I can get much of this through current site materials and social media blogs/videos.

Which solution did I use previously and why did I switch?

I didn’t switch. It was just a matter of seeing where Tableau makes sense as a service to use in our environment, which is for the simpler, not so complex, but quick turnaround. Worked with other technology stacks that are similar, like Information Builders, SAP, Microsoft, Oracle, SAS, MicroStrategy, IBM, Salesforce, Qlik, etc. I find Tableau the easiest on visualization and its license model straightforward. But when it comes to scaling to other interoperation work, not so great on the wizard template, to do data mining/exchange. It doesn’t have that robust analytics and intelligence self-learning feature that comes with other tools.

How was the initial setup?

It’s straightforward, like any typical software. You have just got to understand what the various versions of API and plugins and what they can do. Though I have noticed that there were situations where it was said it was able to do things, but not until a later version. It needs better communication on that front.

What's my experience with pricing, setup cost, and licensing?

License small scale and run with it to get a business case going on its use. Give the licenses only to those analysts you want to do quick turnaround visualizations and those that know the data sources/data (those that don’t will just have access to tool and that compounds a problem with giving you something nice to look at but no meaning behind it, which I wouldn’t recommend). Look to existing platforms of one’s current BI environment and see if you can have a server license which can reduce the per user licenses.

I wish there was more of a subscription model with the pricing when it comes to Tableau, so you can get all the latest version upgrades/features if you pay monthly/annually, rather than buy straight up licenses that you lock to a baseline version and have to pay for upgrades later on. It limits how many users you can get on the thing, and it's not like you will use it all the time.

Which other solutions did I evaluate?

Yes, we did an alternatives analysis of all the product line options against our criteria of need in our environment, where recurring cost, time to implement, and other interoperation, security, platform scalability, architecture, etc. factors play a role. The majority were mentioned above.

What other advice do I have?

We always have the latest versions of Tableau (part of the package deal), so we can have the latest in APIs and integration hooks and plugins needed across our platforms of OBIEE, SQL, etc.

Tableau is good for quick visualization once you have the data, but not such a great interoperable tool or getting to multiple sources without a lot of work and know-how. Good for pulling in unstructured data and doing quick reports/prototypes. Does require some stronger business analytical skills rather than your novice user (and technical with regards to use of API and plugins).

If new to the analytics/BI market, use it, as it's good for getting you jumpstarted to understanding your data/data sources and to envision what you can use the data for. It's a good starting tool for that. If more advanced or need it for interoperation, I suggest looking to see how it fits with your current environment and determine where best to use it as it shouldn’t be your only option as the features are not robust enough to scale for everything.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Principal Business Intelligence Analyst at a logistics company with 1,001-5,000 employees
Vendor
It starts with numbers, and then represents them as shapes.

What is most valuable?

There are so many smart features baked into this product, it's hard to even rank them. I think what makes Tableau stand out over other software I've used is that it doesn't start with a visualization, then pump numbers into it: It starts with numbers, and then represents them as shapes on a canvas. The result is more akin to an artist painting on a canvas using numbers as the brushes and colors. As a result, it is the flexibility of the mark types, and how they interact with data types, that make this product stand out. Someone who wants to create a visualization need only imagine the intended output, then use the numbers to create the marks in that output.

A non-trivial example is that a number can be considered continuous or discrete, depending on the context. In some cases, you need to use the same number both ways in the same visualization (histogram, anyone?). The flexibility to specify how a number is interpreted in terms of how an axis/mark will be generated is visualization at a more fundamental level. It is a completely different experience than pointing Excel at a highly manipulated table to generate an inflexibly structured chart type.

How has it helped my organization?

The use case has been different from one organization to another. In most cases, the initial buy-in and value-add is at the analyst level. The freedom to calculate, then derive, then iterate - that never-ending cycle every analyst out there knows well - to do that, do it quickly, and in a way that is remarkably beautiful, is every analyst's wet dream. Even if an analyst never shares visualizations they create during the course of a project, the tool makes them better and faster at deriving insights of their own by virtue of everything data visualization is meant to do for humans - improve understanding.

For organizations that have the capital to take it further, beginning to push out the interactivity, reports, and resulting insights up the ladders, or out the branches of the organization, with buy-in to the more-expensive server options - well, those organizations wield a much greater force. The ability for decision makers whose decisions affect many lives, higher in an organization, or the net effect of decision makers who make thousands of small decisions every day - Tableau, used well, makes it easier to make higher quality decisions faster. The same can be said of any technology used well, to be fair, but Tableau’s beauty and speed to insight is unmatched.

In my case, I have also used Tableau as a report prototyping platform. Designing and implementing is so fast in Tableau, when working with business stakeholders who may not know the specifics of what they want, and will ultimately be using whatever reporting platform their corporate standard is on - Tableau is great for iterating through version after version, change after change, until a report is built that is exactly what the business needs. Then, specific requirements can be written for a report builder using that corporate technology - which is invariably slower to iterate on. By moving the prototyping and proof of concept to Tableau, the development hours and agile lifecycle can be decimated.

What needs improvement?

Connectivity seems to be a sticky point, but it's also a hard nut to crack at the level that I would love to see. Tableau is fast, razor sharp on the whole - WHEN you use an extract. The problem is querying the data to fill the extract is only as fast as the source system. The result is that when you start working with large volumes of data, you often must start finding creative ways to improve the performance of your query. Here's where it gets tricky. I almost exclusively use SQL Server as a source. When I want to create custom data for an analysis (or some ongoing report with complexity), I have the latitude to write custom SQL. The problem is that in order for Tableau to retrieve metadata, the query sent to the server arrives as a subquery like:

SELECT * from ([your custom SQL here]) x

Because of this, I can't use a host of very useful T-SQL techniques that improve query performance or clarity. No CTEs, no temp tables, etc. In some organizations, the argument is that if you want that kind of complexity, wrap it up in a stored procedure and call the procedure (which, yes, you can call sprocs in Tableau), but that comes with its own disadvantages, which I won't get into too much here. But that is not to mention not all report writers or analysts have the privileges to create or alter sprocs on a server within their organization.

In any case, depending on how much control you have over your database as a Tableau user, as well as the nature of the data you are pulling, you may find yourself having to be very creative just to get data TO tableau to create larger extracts.

For how long have I used the solution?

I started using Tableau in version 7, around 2012.

What was my experience with deployment of the solution?

Desktop deployment is a cinch. Server, I had no involvement with setting up.

How are customer service and technical support?

The user community is extremely vibrant and engaged, especially for how (relatively) young the product is, so I have only had two occasions to call support. In both cases, they were resoundingly helpful and responsive.

Which solution did I use previously and why did I switch?

Back in 2012, we evaluated it against QlikView and MicroStrategy. MicroStrategy was more complex than our organization needed, and Tableau won out on ease of use and feature set, but I don't really remember the grittier details.

How was the initial setup?

Initial setup was simple and fast for both Desktop and Server, but, as I mentioned, I was not involved in Server setup.

What about the implementation team?

In 2012, we used an in-house team. I was not deeply involved at the time, so I don't have much implementation advice. For a larger organization, Tableau has created a consulting arm specifically for implementation, and having read a few of the white papers put out by them, I would highly recommend using them for a large implementation.

What was our ROI?

ROI can only be attained by use, so the ROI will be a function of adoption, not features of the product. Make sure you have the culture and an execution strategy to get people engaged and using it. Compared to other BI software, it's very easy to use, but not everyone will start using it just because there is a new icon on their desktop. Figure out adoption. Focus on it.

If people are using it, the ROI will be there, but if you spend 6-7 figures on an enterprise feature set and nobody uses it, it will have been wasted.

For the prototyping situation described earlier - one complex dashboard built from scratch then implemented in SSRS - the saved development time alone paid for the Desktop license.

What other advice do I have?

This is a visualization software. Make sure you are looking at total cost of ownership in the context of other BI infrastructure that is still needed to get good ROI. Management of data at an enterprise level is more than just visualization, and if all of those things are in place, this product shines. If you have dirty data, slow resources, governance problems, etc., this software is not designed to solve those problems, and those problems will stunt the usefulness you get out of Tableau.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Director, Business and Clinical Analytics at a healthcare company with 201-500 employees
Real User
We manage an immense amount of data and it helps us quickly correlate multiple data sources to aid decision making.

What is most valuable?

Ease of use, speed to develop and deploy solutions. The ability to quickly develop solutions is invaluable. We are managing an immense amount of data and can more quickly correlate multiple data sources to aid in our decision making. We don’t need a large team of technical staff to develop tactical solutions to support executive decisions makers, while also developing robust work queues to aid staff in prioritizing their work or improving health and outcomes of our patients.

How has it helped my organization?

We are much more nimble in our ability to provide tactical data and deploy scalable enterprise dashboards/visualizations to staff within the organization. It has allowed non-technical staff to build solutions to aid us in our decision making or improving clinical care for patients across the enterprise.

What needs improvement?

- More advanced capabilities to format dashboards
- More advanced data merging from multiple data sources
- More advanced management of data extracts

For how long have I used the solution?

I have been using it for 5+ years.

What was my experience with deployment of the solution?

I did not encounter any deployment, stability or scalability issues.

How are customer service and technical support?

I rate the level of technical support at medium. Staff are responsive when there’s a major technical issue, but getting answers to trivial questions are handled via forums and can take time or might not match your environment or configuration.

Which solution did I use previously and why did I switch?

Qlik and Business Objects were used previously. Tableau was selected based on feedback from staff and other peers that are using the product, as well as all of the success we have experienced within our organization. The benefits and speed to develop were key decision factors. Licensure costs was also a key factor in selecting Tableau.

How was the initial setup?

Initial server setup is very easy and does not take a significant amount of technical expertise.

What about the implementation team?

An in-house team implemented it so we could gain expertise in configuration and how to perform upgrades.

What was our ROI?

ROI is not easy to quantify at this point, but we have gained efficiency through some initial self-serve data and faster time to discover.

What's my experience with pricing, setup cost, and licensing?

Licensing can be expensive, so it’s best to determine scope and implementation plan.

What other advice do I have?

Utilize the trial version and test out functionality of the product. It’s very easy to get started and as you gain proficiency, you will want to learn more and develop more advanced solutions.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technology Architect at a manufacturing company with 10,001+ employees
Real User
It lets power users like engineers create visuals on their data without waiting on a longer IT project timeline.

Valuable Features:

Geo Spatial maps and Time Series animation with Storyboarding. The easy to use interface has really accelerated adoption. 

Improvements to My Organization:

It lets power users like engineers create visuals on their data without waiting on a longer IT project timeline. The downside is you really need some SQL skills to take full advantage of it.

Room for Improvement:

For Tableau, R is just a script interface. It is missing the R-style Plot area the data scientists want to use. They really want to overlay pieces on the plot and derive new graphs.

They need to provide a Folder hierarchy for organizing content and setting security. Creating 900 sites takes way too much work and limiting. As a result, we have hundreds of Worksheets in one long list—not good.

Deployment Issues:

We had no issues with the deployment.

Stability Issues:

Performance has issues when you get too many users. The latest upgrade made it worse and had to be backed off.

Scalability Issues:

The above issues brings into question how scalable it really is.

Other Solutions Considered:

I am most familiar with SAP Business Objects Web Intelligence, but have been to classes on Tableau, Power BI, and Qlikview as part of our internal efforts to help the business choose which is right for their needs.

R and SAS are under our heading of Advanced Analytic tools in the BI space and will be evaluated in phase 2.

Other Advice:

Plan how you need to organize and secure content up front. It’s too much work later when it becomes popular. Be sure to plan and budget for more client license bundle purchases as user growth approaches critical mass. Otherwise, you’ll be putting them on a wait list and waiting for management to approve more spending. Managing a lack of licenses is not fun.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director of Development at Strat-Wise Consulting
Consultant
Top 5Leaderboard
Tableau provides very fast interactive visual analysis.

I do use both Tableau and QlikView. Although very different, I really like both solutions. They belong to the new BI generation known as Interactive Visual Analytics.

In my opinion, QlikView has a more intuitive interface for regular users or executives that are not technical experts but the development side is a little more complex. Up to version 12 QlikView did not provide drag & drop features.

If a user wanted to see something not included in the application the new object had to be created by a power user or developer because Qlikview's scripting has somewhat of a learning curve.

On the positive side, QlikView's scripting is a great asset as it functions as an ETL allowing the integration of hundreds of different data sources into the same visual app.

Another feature that’s extremely useful is Qlik’s proprietary Associative Model that allows the users to visualize data relationships that exist as well as those that do not.

Tableau on the other hand is a lot easier to use for developers, analysts or power users who need to connect, manipulate and visualize data rather quickly. While this makes Tableau a better fit for the more analytical crowd, it may not be as appealing or intuitive to the regular or casual business users as QlikView is.

Tableau has full pivot, drag & drop and drill down capabilities that are great for developers or power users. They can rotate measures and dimensions and graph them instantly using visualization best practices as suggested by the "show-me" feature.

Tableau’s provides a forecasting function and the capability to connect with the open source statistical program R to include predictive modeling.

Tableau includes a Data Interpreter that makes data cleansing, column splitting and crosstab pivoting very intuitive. Tableau’s latest versions allow joining tables from different data bases and have included the hyper data engine that provides 5 times faster query speeds.

The latest version includes "relationships" with an algorithm that makes
the necessary data connections automatically with no need to perform joins or add Level of Detail scripts (LOD) to eliminate duplicates. However one can still create joins to override relationships if for some reason it was necessary.

Also when opening older files containing joins they are kept under a 
"migrated data base" or the migrated joins can be deleted to be replaced with simpler automatic relationships. Tableau releases updated versions once a quarter.

Both Tableau and Qlik continue to be excellent. They are positioned at the top of the leader's quadrant in Gartner's 2022 Magic Quadrant report for BI and Analytics platforms.


In my experience the choice depends on the fit with the company culture and the users' profile.

Qlik introduction of their new platform called “Qlik Sense” provides intuitive drag & drop functionality to create visualizations. At this point Qlik Sense Desktop is free for personal and small group of cloud business users that need to easily develop analytic applications on their own - with virtually no IT intervention.  

Recently Tableau has moved to a subscription based model but still offers free products: Tableau Public and Tableau Reader to ease the user entry process.

It certainly seems like Qlik Sense is an attempt to regain some of the impressive growth Tableau has enjoyed during the last few years playing in the truly self-service visual BI segment.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user952008 - PeerSpot reviewer
it_user952008SEO Executive at a tech services company with 11-50 employees
Real User

Thank you Mr.Guillermo (Bill) Cabiro You Had shared a Great knowledge about Tableau and Qlikview and I had learn More information in this post Thanks a lot...onlineitguru.com

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Salma Hosni - PeerSpot reviewer
Senior Customer Success Engineer at a educational organization with 51-200 employees
Real User
Informative guide for simple installation and use
Pros and Cons
  • "When compared with Power BI, Tableau is much easier."
  • "The charts need to be improved. The drawings and the visualization need to be more accurate."

What is most valuable?

Overall, I am satisfied with Tableau.

When compared with Power BI, Tableau is much easier.

What needs improvement?

The charts need to be improved. The drawings and the visualization need to be more accurate.

I would like to see the visualization improved.

For how long have I used the solution?

I have been working with Tableau for four months.

I am working with the most recent version.

What do I think about the stability of the solution?

So far, Tableau has been stable.

What do I think about the scalability of the solution?

I can't say that it is scalable, as I am still learning.

Because I'm taking a data analytics course. I should begin with a product. At the moment, I am our company's only user.

How are customer service and support?

I have not reached out to technical support. I haven't required any assistance. The guide was sufficient. I typed in Google and found the answer to every question I had, whether it was in a form or a guide itself.

Which solution did I use previously and why did I switch?

Previously, I worked with Power BI.

How was the initial setup?

The initial setup was easy. They have a guide available.

The deployment can take anywhere from an hour and a half to half a day.

What about the implementation team?

I was able to complete the deployment, download, and installation with the help of the guide.

What's my experience with pricing, setup cost, and licensing?

For me, for right now, the price is reasonable. Tableau is free.

What other advice do I have?

You won't have to do anything if you read through the guide.

I would rate Tableau an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Tableau Report and get advice and tips from experienced pros sharing their opinions.