it_user326694 - PeerSpot reviewer
IT Technician at a tech services company with 51-200 employees
Consultant
It's given us flexibility for large and quick deployments.

What is most valuable?

I like vCenter Server since you can monitor and control your whole environment from there. Also, the Web Client is nice to have, but I have heard from my colleagues that there are a lot of issues with it and it doesn’t work as good as it should do to make the C# client invane.

How has it helped my organization?

I think in our own way, it has it made the administration a lot easier, reduced maintenance time and made us more flexible in terms of large and quick deployments.

What needs improvement?

From what I have encountered, the Web Client should be improved so it loads faster locally, and certainly over a VPN connection, as I have experienced a very slow loading when using it over VPN.

For how long have I used the solution?

The company has been using it for over three years, starting with v5.5, but I've only used v6.0.

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May 2024
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How are customer service and support?

Very good, I have opened a few calls with VMware already and I am very satisfied. I like the flexibility to open calls from the portal.

Which solution did I use previously and why did I switch?

No previous solution was in place prior to v5.5.

What about the implementation team?

We implemented everything through our in-house administrator team, but I wasn't involved.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: We are a VMware Partner and sell as well as implement this product for our customers in their environment.
PeerSpot user
it_user320928 - PeerSpot reviewer
CIO at a insurance company with 51-200 employees
Vendor
I have central management of all our servers and can deploy a server quickly with low hardware cost and high ROI.

Valuable Features

The management piece of it, being able to see what all my servers are doing from one central place.

Improvements to My Organization

Higher return on investment, reduced cost of hardware, and central management which is key. The most important part is that it's nimble – I can deploy a server in minutes.

Room for Improvement

The product is perfect the way it is for us, for our needs.

Stability Issues

Very stable – extremely so.

Scalability Issues

Easy to scale – able to scale out as we need.

Customer Service and Technical Support

Depending on what technical level you are on, they are responsive and very knowledgeable. Any time I have to use them a solution is forthcoming within 24 hours.

Initial Setup

Somewhere in the middle – you have to know what you’re doing and have some knowledge. One thing with these products, is that the more you use them the easier it is.

Other Solutions Considered

We looked at Microsoft, and we looked at the viability of the product, technical support, and ease of use. VMware was chosen because of its ease of use, and the product itself.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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VMware vSphere
May 2024
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it_user320598 - PeerSpot reviewer
vSphere Consultant at a tech services company with 501-1,000 employees
Consultant
It's given us automation capabilities for server provisioning and management of configurations, although the main feature suite should include those from vCloud and vRealize.

Valuable Features

It only breaks predictively.

Improvements to My Organization

  • It's saved us costs for power and cooling.
  • It's given us automation capabilities for server provisioning and management of configurations.

Room for Improvement

I'd like to see more trickle down features from vCloud/vRealize to the main feature suite.

Stability Issues

Tentatively favorable – we haven’t had a lot of outages just wary about future upgrade ability.

Scalability Issues

I would go with unknown at this point – we're kind of small, at best were medium sized, so we're not sure what our scaling needs will be. It is not close to the maximum.

Customer Service and Technical Support

Good technical support – response time was good/ average.

Initial Setup

Can be straightforward, but it can be complex, depending on the size and what you're trying to do.

Other Advice

It's easier to deploy if you have someone very knowledgeable. Use peer reviews; they're very important.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user316464 - PeerSpot reviewer
Technology Architect at a tech company with 10,001+ employees
Vendor
It provides a single platform for API integration, but the web client is clunky.

Valuable Features

  • DRS
  • vMotion

However, without entire feature set we couldn’t manage.

Improvements to My Organization

It reduces the time needed to roll out new solutions. Also, it provides a single platform for our API integrations.

Room for Improvement

It needs color coding (e.g. production/non-=production, tier levels), as it treats everything the same.

Stability Issues

It's pretty solid, most issues are resource and Java related, because Java is a resource hog, but it runs pretty smoothly.

Scalability Issues

There's no concern of scalability, and it gets better with each version. The only issue was with the FT portion, but with 6.0 no concern because it’s capable.

Customer Service and Technical Support

Zero issues with tech support. Our TAM answers after some time, but it's not a negative because they're dedicated just to our company.

Initial Setup

The setup itself is simple, and the only thing is finding the minimums; it won’t tell you minimums prior to upgrades, and you won’t find out until machine dies.

Other Advice

It lose points because it lacks color coding, the web client is clunky, and the interface itself makes it harder to find stuff.

You should run the SQL scripts outside the intial install, cluster SQL, cluster vCenters and run as VMs, and set DR rules to match.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user300504 - PeerSpot reviewer
Executive Vice President at a construction company with 501-1,000 employees
Vendor
Before implementing, I suggest you set up a couple of machines in a practice lab.

What is most valuable?

The virtualization is the valuable feature.

How has it helped my organization?

It's much easier to manage than a pile of hardware.

We are also able to roll out new ideas to the users quicker.

What needs improvement?

The web-based access is flaky. It needs to have a built in backup ability, and the update manager needs to be its own appliance.

For how long have I used the solution?

I've been using it for four or five years.

What was my experience with deployment of the solution?

It does not like working with the older Intel NICs nor the Realtek NICs, but I was able to work around that.

How are customer service and technical support?

Customer Service:

The one customer service issue I have had is almost three months old and still unresolved (that sucks).

Technical Support:

I've never used tech support.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

It's straightforward.

What about the implementation team?

We did it in-house, and I would suggest you set up a couple of machines in a practice lab first though.

What was our ROI?

We can't quantify the ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is reliable.

Which other solutions did I evaluate?

No as we've been using before any other virtualization software was popular.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user279879 - PeerSpot reviewer
Programmer at a tech company with 1,001-5,000 employees
Vendor
We're able to to build, test, and take snapshots of VM's on a daily basis.

What is most valuable?

  • The out-of-box application works well even without customization.
  • vCenter web UI is great.

How has it helped my organization?

I work on it daily and it's easy to build VM's and take snapshots. I can also test the VM's as much as I want.

What needs improvement?

  • vCenter web UI has the occasional bug.
  • Sometimes it takes a while until the VM responds to a mouse click.

For how long have I used the solution?

I've used it for six months.

What was my experience with deployment of the solution?

None.

What do I think about the stability of the solution?

No.

What do I think about the scalability of the solution?

Haven't yet needed to scale.

How are customer service and technical support?

Customer Service:

Haven't needed customer service.

Technical Support:

Haven't needed technical support.

Which solution did I use previously and why did I switch?

No previous solution used.

How was the initial setup?

Straightforward.

What about the implementation team?

In-house.

Which other solutions did I evaluate?

We did not evaluate other options.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Manager of Infrastructure at a tech services company with 501-1,000 employees
Consultant
Proven to be very stable; systems run unattended...Citrix on the other hand allows you to easily mount iso files.

What is most valuable?

vSphere Replication, Storage APIs, vSphere HA, vSphere vMotion.

How has it helped my organization?

With VMWare virtualization environment; deploying servers; backing, replication and restoration are done in a matter of minutes.

What needs improvement?

Mounting ISO's ( You have to copy it onto the server and point to it and perform your installation); Citrix on the other hand allows you to easily mount iso files.

For how long have I used the solution?

4.5 Years

What was my experience with deployment of the solution?

None that were insurmountable.

What do I think about the stability of the solution?

VMWare in my experience has proven to be very stable; systems usually run unattended.

What do I think about the scalability of the solution?

With the right amount of resources, additional host and servers can be added within minutes.

How are customer service and technical support?

Customer Service:

5 out of 5

Technical Support:

5 out of 5

Which solution did I use previously and why did I switch?

We also have in production Citrix Xenserver; Xenserver does not seem to be friendly with third party integration.

How was the initial setup?

With the right amount of training initial installation is usually straightforward; even in the absence of that it's pretty much straightforward.

What about the implementation team?

Implemented in-house

Which other solutions did I evaluate?

We evaluated Xenserver.

What other advice do I have?

Its the most production ready virtual platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Asst. System Maintenance Manager at a manufacturing company with 501-1,000 employees
Vendor
The best VM hypervisor

Valuable Features:

Memory overcommittment and deduplication, allowing higher consolidation ratios.

Improvements to My Organization:

With VMware ESXi 5.5 and vCenter, we have a high-performance and stable virtual platform for converting 10 plus physical machines into few virtual machines. 

Room for Improvement:

Reduce operation cost on physical machines, increase availability and performance of virtual operation systems.

Use of Solution:

3 years.

Stability Issues:

We have a issue when setup ESXi. There is no response from host machine when connecting VMware ESXi to IBM SAN (v3700), resolved by installing ESXi new patches.

Cost and Licensing Advice:

The only setup cost is VMware license, no extra cost is needed as we have a IT team who familiar with VMware products. 

Other Advice:

For small-to-medium business, I would recommend to install ESXi on USB stick or SD card. It provides more flexibility and lower cost to setup the virtual platform. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chris Childerhose - PeerSpot reviewer
Chris ChilderhoseLead Infrastructure Architect at ThinkON
ExpertTop 5Real User

As stated by others always update firmware and patch VMware prior to going in to Production. It will save on issues like you had.

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Updated: May 2024
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Download our free VMware vSphere Report and get advice and tips from experienced pros sharing their opinions.