Network Engineer at a tech services company with 201-500 employees
Real User
A hyper-converged appliance with valuable deduplication feature, but the price could be better
Pros and Cons
  • "It has a valuable deduplication feature."
  • "The price could be better. The backup mechanism could also be better. Some of our clients prefer to work with backup software from a different vendor. They don't do a built-in backup solution. It would be better if they had guidelines on proper sizing and the whole life cycle from the requirement collection. If there aren't any proper guidelines, how do I go to the customer and evaluate their existing infrastructure? How can you do appropriate sizing to migrate to a hyper-converged environment? I think this is a requirement because most of our clients are migrating to a hyper-converged environment. In the next release, they can improve absolutely anything you can think of to improve the product in general—for example, the clusters and backup software."

What is our primary use case?

I work in the tendering and bidding department. We study the fees and propose a solution based on the customer requirements. Over the last three years, most of our clients have been migrating to hyper-converged environments. I worked with most of the hyper-converged vendors regarding implementation, pricing, and reviewing the technical write-up.

What is most valuable?

It has a valuable deduplication feature.

What needs improvement?

The price could be better. The backup mechanism could also be better. Some of our clients prefer to work with backup software from a different vendor. They don't do a built-in backup solution.

It would be better if they had guidelines on proper sizing and the whole life cycle from the requirement collection. If there aren't any proper guidelines, how do I go to the customer and evaluate their existing infrastructure? How can you do appropriate sizing to migrate to a hyper-converged environment? I think this is a requirement because most of our clients are migrating to a hyper-converged environment.

In the next release, they can improve absolutely anything you can think of to improve the product in general—for example, the clusters and backup software.

For how long have I used the solution?

I have been using VxRail for about three years.

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What do I think about the stability of the solution?

I think VxRail is very stable.

What do I think about the scalability of the solution?

Scalability is perfect.

How was the initial setup?

I think the initial setup is a straightforward process. In the beginning, there may have been issues in terms of sizing and collecting the requirements. But there weren't too many complications.

What's my experience with pricing, setup cost, and licensing?

VxRail is quite expensive and could be cheaper. I would say that the main difference between VxRail and the competition is cost. There may be some differences in features, but I would say that it's mainly the costs.

What other advice do I have?

On a scale from one to ten, I would give VxRail a seven.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Specialist at a tech services company with 51-200 employees
Reseller
Handles complex environments, reliable, but needs more integration
Pros and Cons
  • "One beneficial feature is that the solution can handle complex environments."
  • "The product could support and have more compliance with other vendors."

What is most valuable?

One beneficial feature is that the solution can handle complex environments. 

What needs improvement?

The product could support and have more compliance with other vendors. It is a big problem that you can not choose any other vendors and must only buy VxRail equivalents, such as Lenel.

Some additional features in the next release should include support for duplication and compression. There should also be more support features on private and hybrid clouds.

For how long have I used the solution?

I have been using the solution for approximately three years.

What do I think about the stability of the solution?

The stability of the solution is satisfactory, we did not experience any bugs or problems. 

What do I think about the scalability of the solution?

The scalability could be improved because of the lack of other vendor support. 

What's my experience with pricing, setup cost, and licensing?

The solution can be pricey depending on the project. I do not think there are any additional costs to the standard license fees. 

Which other solutions did I evaluate?

I have used Nutanix in the past and there are some features I prefer over this solution. For example, it has better support.

What other advice do I have?

I rate VxRail a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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System Administrator at a hospitality company with 1,001-5,000 employees
Real User
We have plenty of scalability and can add more nodes
Pros and Cons
  • "We were able to speed up our gaming software, which was a big plus."
  • "I would like an easier migration. This way, if a node fails like it did, the data would have been migrated and I would not have had to get up at three in the morning."

What is our primary use case?

We use it for storing all the information for our gaming and distribution software.

How has it helped my organization?

We were able to get past drives. We were also able to speed up our gaming software, which was a big plus.

What needs improvement?

I would like an easier migration. This way, if a node fails like it did, the data would have been migrated and I would not have had to get up at three in the morning.

What do I think about the stability of the solution?

It runs better than our previous solution.

What do I think about the scalability of the solution?

We have plenty of scalability and can add more nodes, if needed.

How are customer service and technical support?

We had one node that failed, and the technical support was very good about helping us.

Which solution did I use previously and why did I switch?

We switched because the previous solution was seven years old. We could no longer get support on it.

This is a better SAN solution than the one that we used to use.

How was the initial setup?

The initial setup was straightforward for us, because the Dell EMC team did all the work.

What about the implementation team?

We used Dell EMC to install it. We are very happy with it.

We did have issues with the migration.

Which other solutions did I evaluate?

We evaluated CDW and Insight. We went with CDW because it seemed to be the better option of the two companies.

What other advice do I have?

I would recommend the solution, as we have been very happy with it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Professional Solutions at a tech services company with 201-500 employees
Real User
It's fully integrated
Pros and Cons
  • "like VxRail because it's fully integrated. The other hyperconverged solutions are also well integrated. They are all highly similar to each other in that regard. But we prefer VxRail for its physical integrations or lifecycle management. It also has vCenter, which integrates the hardware lifecycle management."
  • "VxRail could be easier to set up. It's tricky to configure the network properly and match the requirements."

What is our primary use case?

VxRail is a software-defined storage solution that works with all VMware products. That's the primary function. So if a customer has limited IT staff and technical expertise, but they want to shift their workload into the cloud in the future, then VxRail is a good option.

What is most valuable?

I like VxRail because it's fully integrated. The other hyperconverged solutions are also well integrated. They are all highly similar to each other in that regard. But we prefer VxRail for its physical integrations or lifecycle management. It also has vCenter, which integrates the hardware lifecycle management. Everything can be done from vCenter, and that is a big advantage for us.

What needs improvement?

All hyperconverged solutions have one shortcoming: They are demanding in terms of compatibility and conformity of the network. So that is a problem for all hyperconverged solutions, including VxRail.

For how long have I used the solution?

I've been using VxRail for a few years.

What do I think about the stability of the solution?

VxRail is stable. 

What do I think about the scalability of the solution?

VxRail is scalable.

How are customer service and support?

Dell support is fine. It's on an expert level. They are well aware of all the technical to-do's with the product. They are very skilled.

How was the initial setup?

VxRail could be easier to set up. It's tricky to configure the network properly and match the requirements.

What other advice do I have?

I rate VxRail eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Infrastructure Senior Specialist at a financial services firm with 51-200 employees
Real User
With SSD cache managed by vSAN technology, all servers have a faster experience
Pros and Cons
  • "It is the most valuable Software Defined Storage ever to manage all storage workloads, and also offers high availability."
  • "We spend around six months waiting for a confirmation and firmware upgrade to confirm this step."

How has it helped my organization?

With SSD cache managed by vSAN technology, all servers have a much faster experience.

What is most valuable?

vSAN: It is the most valuable Software Defined Storage ever to manage all storage workloads, and also offers high availability.

What needs improvement?

It still has compatibility issues with the latest version of VMware vSphere 6.5. In fact, we spend around six months waiting for a confirmation and firmware upgrade to confirm this step.

What do I think about the stability of the solution?

Only in replication using native RP4VM software.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

They are always in touch with us doing whatever they can.

Which solution did I use previously and why did I switch?

I used to use traditional infrastructure (blade servers and SAN storage). I switched for scalability and for the fast-growing data center that I have.

How was the initial setup?

It is a little complex. We had a lot of technical discussions to set a proper plan and basic architecture.

What's my experience with pricing, setup cost, and licensing?

Most of hyper-converged solutions require additional licenses for the virtualization layer (like VMware). Nutanix, for example, offers their solution (Acropolis) for free. So, you have to revisit your needs and budget.

Which other solutions did I evaluate?

Nutanix, Cisco HyperFlex, and HPE Hyper Converged.

What other advice do I have?

It is good choice if you are looking for flexibility and scalability for the future.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Technical manager at a tech services company with 11-50 employees
Real User
Fast, reliable, pure infrastructure solution
Pros and Cons
  • "It's a simple product, fast, and reliable."
  • "One area of the product that could be improved is the support."

What is our primary use case?

All of the primary use cases of the solution are pure infrastructure, and one of two of them are horizon infrastructures.

What needs improvement?

One area of the product that could be improved is the support. In the first year, it was not that fast. Simple things could be changed, but the support has make the changes because you cannot just change them in VxRail. It had to be the support, and they took a little more time than usual supporting other kinds of infrastructures.

For how long have I used the solution?

I've been using the solution for five to seven years. I'm an integrator.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is not straightforward, but it's not that complicated. Deployment is supposed to be complicated, so it does not necessarily need to be easier.

What's my experience with pricing, setup cost, and licensing?

If you already have VMware, you just have to convert the license and apply it to the VxRail.

What other advice do I have?

We have about 400 customers, and I would recommend the solution. It's a simple product, fast, and reliable.

I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
it_user762255 - PeerSpot reviewer
Systems / Security Administrator with 51-200 employees
Real User
Makes for easier deployments through automation and improved accessibility
Pros and Cons
  • "Its ease of administration is extremely valuable. It allows me to make better use of my time for other tasks instead of maintaining systems through multiple administration consoles."
  • "It makes for easier deployments through automation and improved accessibility."
  • "It needs faster deployment of security patches."

What is our primary use case?

For use with our on-premise infrastructure.

How has it helped my organization?

It makes for easier deployments through automation and improved accessibility. 

What is most valuable?

Its ease of administration is extremely valuable. It allows me to make better use of my time for other tasks instead of maintaining systems through multiple administration consoles.

What needs improvement?

It needs faster deployment of security patches. Dell EMC is already improving its patching method, but faster security patch rollout would alleviate risks associated from known vulnerabilities within VMware/subsystems.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Technical support has not been needed.

Which solution did I use previously and why did I switch?

We previously used traditional storage and compute. We switched because we needed a single pane of glass for administration.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Be mindful of your storage needs now and for the future.

Which other solutions did I evaluate?

We evaluated VxRail vs HPE SimpliVity, as well as Flex, and others.

What other advice do I have?

You should make use of all the products available within the solution.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Technical Architect at a tech services company with 501-1,000 employees
Real User
Good console manageability but the performance needs improvement
Pros and Cons
  • "The manageability for controlling the console is the most valuable feature."
  • "The version upgrade process should be simplified."

What is our primary use case?

Our primary use case is for VDI processes.

What is most valuable?

The manageability for controlling the console is the most valuable feature. 

What needs improvement?

The version upgrade process should be simplified. 

For how long have I used the solution?

I have been using VxRail for four years. 

What do I think about the stability of the solution?

It is stable. 

What do I think about the scalability of the solution?

We have around 30 daily users who use VxRail. 

How are customer service and technical support?

We didn't have any issues with technical support. 

How was the initial setup?

The initial setup was straightforward. 

What's my experience with pricing, setup cost, and licensing?

The price is fair. 

What other advice do I have?

I would rate VxRail a seven out of ten. If the performance was improved, it would get a higher rating. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
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Updated: April 2024
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