What is our primary use case?
We are using this operating system for all of the functionality on offer. We have different machines on which we are using Eggplant to perform the functional testing. All those machines are currently on Windows 10 only since users have been using Windows 10 already, and it's quite user-friendly.
In all the cases where machines are present, we are performing the test over Windows 10 and using this Eggplant with all the different types of applications for the functionality users. Based on those tests, we are capturing data.
How has it helped my organization?
In the previous versions, you could get a copy of data or pirated data also, however, with Windows 10, as it is genuine software, it helped us a lot in avoiding this. It also has added security features and auto-updates. The upgrading of the software is very easy now.
What is most valuable?
The product is quite user-friendly and easy to navigate.
The GUI is quite impressive. We don't need to go into any command-line interface. Most of the things you can use with the click of a mouse.
The initial setup is very easy.
What needs improvement?
Sometimes we getting slowness issues while performing some heavy operations. We aren't multitasking or anything, however, some heavy load is there. In those times, Windows 10 is not responding as we would like it to. They need to improve this.
As of now, I haven't seen many ain points per see. However, whether we're upgrading the software or clearing the cache, it would help us if the solution was more responsive.
The security could be improved. I have had colleagues who have gotten their files corrupted somehow.
For how long have I used the solution?
I've been using the solution for maybe three or four years.
What do I think about the stability of the solution?
It's quite stable and is easy to work with as you don't need very special skills.
As of now, I haven't had any downtime or any blockage due to the software or OS. Of course, the slowness issue sometimes stops us a lot. The upgrades can be frustrating as they sometimes start an update when we are working. If it's between the working times, it's not a problem.
What do I think about the scalability of the solution?
It is quite easy to integrate add-on solutions and we've found that the scalability is fine in Windows 10. You don't have to do anything extra in that we can install easily, and we can use the software easily wherever it's required.
Within my team, my project, all of us are using Windows 10 since the project itself is dependent on Windows 10. We have around 10 people on our project. We are senior consultants, test engineers, test analysts, project managers, and test analysts.
How are customer service and technical support?
We haven't reached out to technical support. Right now, things are running smoothly and therefore there's no reason to be in touch. Therefore, I can't speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
Previously, we may have been using Windows 7. We haven't used a different operating system. It's always been Microsoft.
How was the initial setup?
The initial setup is very straightforward. It's not a complex process at all.
What's my experience with pricing, setup cost, and licensing?
We have an in-built, permanent license. I can't speak to how much it costs our company.
What other advice do I have?
I'm just a customer and an end-user.
I would recommend this solution. It's not ideal for very heavy projects, however, for moderate or medium-type of projects that do not have a very heavy load or too much multitasking, Windows 10 is excellent.
Windows 10 makes for pretty comfortable working. It doesn't need users to be experienced in anything. If you want to start a new thing with Windows 10 OS, you don't need to worry about that. You can get into it easily. You don't need to have knowledge of any specific things so that you can catch up with the solution and how to use it easily.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.