3CX sells an annual subscription, but we usually split it out monthly for clients, so they don't see an annual bill for the 3CX licensing, it's just part of their monthly phone bill. As they're paying us for carrier service anyway, we just roll it all together. Your standard phone service would be an additional cost, you either need to maintain a local carrier with POTS lines or PRI or a SIP, or you have to go with a cloud-based SIP.
Earlier the solution was perpetual; now OEM has made it a subscription-based solution. The customer has to pay on a quarterly basis, not yearly basis, as per the agreement signed with the OEM. There is no add-on costing on the standard fees.
ICT Manager at a manufacturing company with 51-200 employees
Real User
2021-09-24T14:06:43Z
Sep 24, 2021
We have purchased an annual license to use 3CX Live Chat. There are different options available, you can pay monthly or yearly. I am completely satisfied with the pricing of 3CX Live Chat, it is cheaper than competitors and it is a better solution.
We used a yearly license depending on the customer's requirements. I did not handle the pricing, but I think the customers were happy with it because we did not get any complaints related to it.
I like the prices. I think they're fair and reasonable. There aren't any additional costs. With the license I purchased, I have all features that I need. I don't have to buy an add-on or another license.
What are virtual meetings? Virtual meetings are real-time online interactions that make use of integrated audio and video, chat features, screen sharing, webinars, and application sharing.
I'm not 100% sure. However, it’s my understanding that there is no cost.
3CX sells an annual subscription, but we usually split it out monthly for clients, so they don't see an annual bill for the 3CX licensing, it's just part of their monthly phone bill. As they're paying us for carrier service anyway, we just roll it all together. Your standard phone service would be an additional cost, you either need to maintain a local carrier with POTS lines or PRI or a SIP, or you have to go with a cloud-based SIP.
We pay for a yearly license, and I'm satisfied with the price.
Earlier the solution was perpetual; now OEM has made it a subscription-based solution. The customer has to pay on a quarterly basis, not yearly basis, as per the agreement signed with the OEM. There is no add-on costing on the standard fees.
We have purchased an annual license to use 3CX Live Chat. There are different options available, you can pay monthly or yearly. I am completely satisfied with the pricing of 3CX Live Chat, it is cheaper than competitors and it is a better solution.
We used a yearly license depending on the customer's requirements. I did not handle the pricing, but I think the customers were happy with it because we did not get any complaints related to it.
The price of the solution is reasonable. There are a few license options and we are using an enterprise license.
I like the prices. I think they're fair and reasonable. There aren't any additional costs. With the license I purchased, I have all features that I need. I don't have to buy an add-on or another license.