Infrastructure Engineering Lead at The Star Entertainment Group
Real User
Top 10
2023-06-27T05:18:37Z
Jun 27, 2023
Dynatrace is expensive, but it offers good value for the money. I would rate the pricing a seven out of ten, with one being cheap, and ten being expensive. It is not cheap; it could always be cheaper. The license has recently changed to a yearly subscription model. So, it's an annual subscription. We pay even more to have an engineer as part of our team for two days a week. It incurs an additional cost.
Senior Manager at a financial services firm with 10,001+ employees
Real User
Top 5
2022-11-29T10:28:00Z
Nov 29, 2022
The pricing is a bit on the higher end and more expensive than AppDynamics. When we compared the solution with other APM tools, we found that its features and uniqueness balance out the price well. Pricing is rated a six out of ten.
It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required.
As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich.
Managing Director at a computer software company with 501-1,000 employees
Real User
2021-12-14T23:48:00Z
Dec 14, 2021
There's a perception that Dynatrace's value could be questioned, but this is down to a lack of due diligence on the front end. When done right, this product always gives good ROI and total cost of ownership.
Dynatrace is the most expensive APM that we sell, compared to competitors' products. The license pricing could be improved. My customers pay for licensing yearly.
Software Developer at a government with 1,001-5,000 employees
Real User
2021-06-30T10:27:14Z
Jun 30, 2021
The solution is a SaaS. If we were to stop paying the subscription entirely, the service would end shortly afterward, based on the contractual arrangements we have with them. Assuming we were not to renew our contract, the facility would just go away. I was not a party to the actual license negotiations or costings. I can't fully answer to the exact cost, to any degree of certainty, other than to say it's not a free product. It's a business. I believe that we have been getting value for money. We do have to watch how we use it. We have to watch that the costs are not substantial. We do restrict where it's actually deployed and how it's deployed. That's part of our management strategy and that's kind of informed by a budget. That said, I'm not aware of the actual budget numbers.
Cloud Solution Engineer at a financial services firm with 5,001-10,000 employees
Real User
2021-05-28T22:15:47Z
May 28, 2021
Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price.
The pricing is a concern because the price of Dynatrace depends on how much memory is in a system. Our customers have systems with over 300 84 gigabytes of memory. In addition, you have to pay the head price, too.
The pricing could be less expensive, although I do see the value of the solution and its feature sets. However, with more flexibility in terms of licensing, the solution could be more attractive to more customers.
Associate Director, Application Performance Management Solution Design & Engineering at a financial services firm with 10,001+ employees
Real User
2021-02-10T14:09:01Z
Feb 10, 2021
Financially, Dynatrace was a lot more expensive than AppDynamics. Our business case wouldn't resolve, which is why we decided to renew the licenses with AppDynamics. Dynatrace should reduce their pricing. It should be cheaper. We are no longer using Dynatrace because it was too expensive.
Sales Engineer at a computer software company with 1,001-5,000 employees
Real User
2021-01-08T12:16:24Z
Jan 8, 2021
There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper.
Senior Product Manager at a computer software company with 1,001-5,000 employees
Real User
2020-06-10T08:01:00Z
Jun 10, 2020
Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective. There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment.
Manager, Ecommerce Support at a retailer with 1,001-5,000 employees
Real User
2020-06-03T06:54:00Z
Jun 3, 2020
The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect.
Manager, Performance Engineering at Medica Health Plans
Real User
2020-05-31T10:37:00Z
May 31, 2020
We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money. They have the OneAgent which you buy and install. You can run that in infrastructure-only mode and pay less. The cost is a bit funny, it's calculated based on the memory size of the server you put it on. Sixteen gigabytes of memory, for instance, is one host unit and a host unit costs you, say, $1,000. (I don't recall what the actual cost is, I'd have to look at our contract). There's a switch they've added for infrastructure-only mode, which will cut that cost to about one-sixth or one-seventh of the cost of a full host agent. You won't get the deep-dive response time metrics, but you'll get the infrastructure stuff, which sometimes is all you want. In addition to the host agent fee, which was the first thing I bought, based on the memory size of the server, the other is in metrics that we collect through the ActiveGate plugins. They charge you per metric. So the three principle things they charge you for are OneAgent, how many metrics you collect through the ActiveGate, and digital experience monitoring units, or DEM units. Those are basically the cost of the synthetic things, per test. Those things are quite reasonable in cost. The biggest cost is the OneAgent. The cost to get us up, my first allocation, was under $100,000. My first PO was for about $60,000 and it covered almost our whole production HealthRules environment. We started out with 40 host units and we've grown to 200-plus, and we're a small place. Down the street is a health-related business and I think they have 20,000 host units.
Works at a financial services firm with 51-200 employees
Real User
2020-05-31T10:37:00Z
May 31, 2020
It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go.
Director, Digital Projects and Practices at Rack Room Shoes
Real User
2020-05-21T06:20:00Z
May 21, 2020
Whatever your budget is, you can manage Dynatrace and get value out of it, but you need to manage it to what your needs are. That's the one thing we found. We did not budget the right amount to begin with. It has cost us more in the long run than if we would have been able to negotiate it upfront. But we didn't really know what we didn't know until we'd been using Dynatrace for awhile. Your ability to catch your Session Replay is based on the number of what they call DEM units, digital experience monitoring units. That's where we were short to begin with. There is an additional expense to determining not just the platform subscription but also the number of hosts units that you want to run and the number of DEM units that you need to be able to capture all of the user experiences that you want. In our case, we wanted the ability to capture 100 percent. Maybe in another business someone would only be worried about capturing a sampling of the traffic.
We are a very big customer. We obviously have a special price point. If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go. We looked into what can Dynatrace could actually replace. If the price point is high, think about the impact it would have to the entire organization to constantly replace monitoring tools. If implemented correctly, then it has a lot of saving potentials for the organization. That is something that should go into any ROI calculation.
Dynatrace is not the cheapest product out there and it's not the most expensive product out there. In our business, you get what you pay for. Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that. The only additional costs that I incur are for additional log storage space, which is like $100 a year.
IT Technical Architect at a insurance company with 5,001-10,000 employees
Real User
2020-05-19T07:27:00Z
May 19, 2020
It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product.
Product Manager at a financial services firm with 201-500 employees
Real User
2019-03-12T07:26:00Z
Mar 12, 2019
Our most important criteria when selecting a vendor are the features and local support of the agency. Those two along with pricing are very important. The reason we eventually chose Dynatrace was for the automatic (auto-baseline) of detection for the API performance issues.
Principal Architect at a computer software company with 11-50 employees
Real User
2018-12-04T07:57:00Z
Dec 4, 2018
While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly.
IT Specialist at a government with 10,001+ employees
Real User
2018-02-07T08:05:00Z
Feb 7, 2018
Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more. Since my last review, I have stood up a competitor's product. My Dynatrace installation is two servers plus my collectors. The competitor's product required seven servers. That is significant when looking at the cost. I feel the price is good for what the product does.
Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for. Setup cost is very low considering that it is an almost totally, automatic process. Installing SaaS or Managed is only some minutes away. Given that there is no configuration involved in the agents, you can develop how many you want per hour. It only depends on your IT deployment strategy. TCO is thus much lower than expected. Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher...
The solution is not cheap.
Dynatrace is expensive, but it offers good value for the money. I would rate the pricing a seven out of ten, with one being cheap, and ten being expensive. It is not cheap; it could always be cheaper. The license has recently changed to a yearly subscription model. So, it's an annual subscription. We pay even more to have an engineer as part of our team for two days a week. It incurs an additional cost.
My impression is that their pricing plan is moderate.
The cost model for developers, et cetera, is too expensive. It's not very affordable for small companies.
I have no information on the cost of Dynatrace.
We purchased a subscription for one year and it is an expensive solution for a large enterprise like ours.
A different team handles the licensing for Dynatrace.
The pricing is a bit on the higher end and more expensive than AppDynamics. When we compared the solution with other APM tools, we found that its features and uniqueness balance out the price well. Pricing is rated a six out of ten.
I am not aware of the licensing fees.
It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required.
As compared to New Relic and other providers, it is more expensive, which is its biggest disadvantage. Its biggest advantage is its capability. It is more feature-rich.
Its license is a bit expensive. We renew it yearly.
The pricing is not bad, but it could be better.
There's a perception that Dynatrace's value could be questioned, but this is down to a lack of due diligence on the front end. When done right, this product always gives good ROI and total cost of ownership.
Dynatrace is the most expensive APM that we sell, compared to competitors' products. The license pricing could be improved. My customers pay for licensing yearly.
We asked for a three-year license, and the price was quite good.
The solution is a SaaS. If we were to stop paying the subscription entirely, the service would end shortly afterward, based on the contractual arrangements we have with them. Assuming we were not to renew our contract, the facility would just go away. I was not a party to the actual license negotiations or costings. I can't fully answer to the exact cost, to any degree of certainty, other than to say it's not a free product. It's a business. I believe that we have been getting value for money. We do have to watch how we use it. We have to watch that the costs are not substantial. We do restrict where it's actually deployed and how it's deployed. That's part of our management strategy and that's kind of informed by a budget. That said, I'm not aware of the actual budget numbers.
The pricing is quite high and many customers do not want to pay for it.
The pricing and licensing are fairly competitive.
Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price.
The price of the solution is expensive.
The pricing is a concern because the price of Dynatrace depends on how much memory is in a system. Our customers have systems with over 300 84 gigabytes of memory. In addition, you have to pay the head price, too.
The pricing could be less expensive, although I do see the value of the solution and its feature sets. However, with more flexibility in terms of licensing, the solution could be more attractive to more customers.
Financially, Dynatrace was a lot more expensive than AppDynamics. Our business case wouldn't resolve, which is why we decided to renew the licenses with AppDynamics. Dynatrace should reduce their pricing. It should be cheaper. We are no longer using Dynatrace because it was too expensive.
Although I see the value in the solution, the pricing can be a bit more expensive than other options.
There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper.
We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit.
I think that the price is reasonable.
The solution is rather expensive. There are less expensive options.
Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective. There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment.
The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect.
We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money. They have the OneAgent which you buy and install. You can run that in infrastructure-only mode and pay less. The cost is a bit funny, it's calculated based on the memory size of the server you put it on. Sixteen gigabytes of memory, for instance, is one host unit and a host unit costs you, say, $1,000. (I don't recall what the actual cost is, I'd have to look at our contract). There's a switch they've added for infrastructure-only mode, which will cut that cost to about one-sixth or one-seventh of the cost of a full host agent. You won't get the deep-dive response time metrics, but you'll get the infrastructure stuff, which sometimes is all you want. In addition to the host agent fee, which was the first thing I bought, based on the memory size of the server, the other is in metrics that we collect through the ActiveGate plugins. They charge you per metric. So the three principle things they charge you for are OneAgent, how many metrics you collect through the ActiveGate, and digital experience monitoring units, or DEM units. Those are basically the cost of the synthetic things, per test. Those things are quite reasonable in cost. The biggest cost is the OneAgent. The cost to get us up, my first allocation, was under $100,000. My first PO was for about $60,000 and it covered almost our whole production HealthRules environment. We started out with 40 host units and we've grown to 200-plus, and we're a small place. Down the street is a health-related business and I think they have 20,000 host units.
It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go.
Whatever your budget is, you can manage Dynatrace and get value out of it, but you need to manage it to what your needs are. That's the one thing we found. We did not budget the right amount to begin with. It has cost us more in the long run than if we would have been able to negotiate it upfront. But we didn't really know what we didn't know until we'd been using Dynatrace for awhile. Your ability to catch your Session Replay is based on the number of what they call DEM units, digital experience monitoring units. That's where we were short to begin with. There is an additional expense to determining not just the platform subscription but also the number of hosts units that you want to run and the number of DEM units that you need to be able to capture all of the user experiences that you want. In our case, we wanted the ability to capture 100 percent. Maybe in another business someone would only be worried about capturing a sampling of the traffic.
We are a very big customer. We obviously have a special price point. If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go. We looked into what can Dynatrace could actually replace. If the price point is high, think about the impact it would have to the entire organization to constantly replace monitoring tools. If implemented correctly, then it has a lot of saving potentials for the organization. That is something that should go into any ROI calculation.
Dynatrace is not the cheapest product out there and it's not the most expensive product out there. In our business, you get what you pay for. Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that. The only additional costs that I incur are for additional log storage space, which is like $100 a year.
It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product.
Make 100% certain you understand the cost and limitations of HUs versus traditional monitoring Agents.
N/A
Our most important criteria when selecting a vendor are the features and local support of the agency. Those two along with pricing are very important. The reason we eventually chose Dynatrace was for the automatic (auto-baseline) of detection for the API performance issues.
Our annual costs were about the same for both AppDynamics and Dynatrace.
Purchasing through the AWS Marketplace is excellent.
The product is pricey, but it is feature-rich, which is why we probably haven't looked away from it.
The price could be improved.
The pricing and licensing are very expensive.
It is on the high-end of the price range of products.
Purchasing through the AWS Marketplace was a pretty straightforward process. We had no hiccups. I think the pricing is at a fair value for what it is.
Our experience purchasing through AWS Marketplace was good.
While it is quite good in respect to its functionality, there are few area in regards to pricing that they can look at how to possibly change. I have heard it's costly.
* Pricing is still too expensive. * Their proof of concept is still a bit difficult.
They could improve their price ranges, as there is no option for startups or testing.
It is quite expensive for startups.
Look at the product and the product features, not the price. Too often people look at the price and turn away. Dynatrace costs a little bit more than the other products I researched, but it can do far more. Since my last review, I have stood up a competitor's product. My Dynatrace installation is two servers plus my collectors. The competitor's product required seven servers. That is significant when looking at the cost. I feel the price is good for what the product does.
Pricing can be high, especially for Portuguese standards. But as one says, you get what you pay for. Setup cost is very low considering that it is an almost totally, automatic process. Installing SaaS or Managed is only some minutes away. Given that there is no configuration involved in the agents, you can develop how many you want per hour. It only depends on your IT deployment strategy. TCO is thus much lower than expected. Licensing is very interesting, as you pay only for what is being monitored. A lot of things are given away for no additional cost. If you have a great IT consolidation, it will be pretty cheap. If you have a lot of servers, it will be heavier.