Users should first work on creating an MVP (minimum viable product) document which means. The change should be gradually adapted by business teams, and the value of the solution should be analyzed post-MVP of the implementation. Don't go for bulk-buying license concepts until you have a clear need for licenses. The product's strengths should be calculated.
Salesforce is not a cheap product. It can be expensive. When you purchase a Salesforce platform license, it includes sales, service, and platform licenses all together. While it's cloud-based, there are additional costs. It may seem costly, and sometimes clients opt for alternative providers. However, if it's not bundled, other vendors like Duo or Gen might be considered for their service requests.
Sales Consultant at a tech services company with 1-10 employees
Consultant
Top 20
2023-08-24T19:21:00Z
Aug 24, 2023
I believe that in our country, Colombia, we utilize this platform for the Latin American region. In terms of expenses, it's somewhat higher compared to other products. I would rate it as expensive and nine out of ten.
The answer to this question will vary greatly depending on the firm's requirements and available resources. For example, will out-of-the-box SFDC work? Do you require additional apps or is there a plan to customize? The best advice I can give you is to spend time upfront to nail down short and longer-term needs.
Service Cloud is fully customizable support and help desk that provide faster, smarter service that will increase loyalty, retention, and satisfaction. From call-center software to self-service portals, our service solutions enhance your customer service with more responsive, more intuitive, more flexible support that anticipates customer needs.
The product is expensive. There is a need to make yearly payments towards the licensing costs attached to the product.
The tool is pretty expensive. We are spending a huge amount. I rate the pricing a nine out of ten.
Users should first work on creating an MVP (minimum viable product) document which means. The change should be gradually adapted by business teams, and the value of the solution should be analyzed post-MVP of the implementation. Don't go for bulk-buying license concepts until you have a clear need for licenses. The product's strengths should be calculated.
The price is too expensive.
Salesforce is not a cheap product. It can be expensive. When you purchase a Salesforce platform license, it includes sales, service, and platform licenses all together. While it's cloud-based, there are additional costs. It may seem costly, and sometimes clients opt for alternative providers. However, if it's not bundled, other vendors like Duo or Gen might be considered for their service requests.
I believe that in our country, Colombia, we utilize this platform for the Latin American region. In terms of expenses, it's somewhat higher compared to other products. I would rate it as expensive and nine out of ten.
The answer to this question will vary greatly depending on the firm's requirements and available resources. For example, will out-of-the-box SFDC work? Do you require additional apps or is there a plan to customize? The best advice I can give you is to spend time upfront to nail down short and longer-term needs.