eG Enterprise should include improvements in the IPM space. The solution should improve on the security side and include some more API integrations into wider application platforms.
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees
Real User
Top 10
2022-06-21T08:28:00Z
Jun 21, 2022
In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us.
I joined in some conversations here in Brazil. Some people were asking about the Kubernetes, so I didn't find the eG Enterprise implemented in the Kubernetes, in this technical way. In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence. We'd like licensing to be a bit different. We'd like to, instead of buying the product, buy the solution as a service on the cloud. While they have the eG Enterprise on the cloud, it is not set up as a service.
eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.
Service Assurance, Senior Manager at a computer software company with 1,001-5,000 employees
Real User
Top 10
2021-06-30T13:34:09Z
Jun 30, 2021
The solution needs to enhance the management dashboards. They have small dashboards. You can do small customizations on it, however, when you have business requirements that require executive dashboards it will cost us too much. They need to do a development like this. We are looking to have tenure-based services covered in eG. They promised us this in the future.
eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.
eG Enterprise monitors an organization’s total IT ecosystem and applications throughout...
eG Enterprise should include improvements in the IPM space. The solution should improve on the security side and include some more API integrations into wider application platforms.
The integration must be improved.
In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us.
I joined in some conversations here in Brazil. Some people were asking about the Kubernetes, so I didn't find the eG Enterprise implemented in the Kubernetes, in this technical way. In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence. We'd like licensing to be a bit different. We'd like to, instead of buying the product, buy the solution as a service on the cloud. While they have the eG Enterprise on the cloud, it is not set up as a service.
eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring.
The solution needs to enhance the management dashboards. They have small dashboards. You can do small customizations on it, however, when you have business requirements that require executive dashboards it will cost us too much. They need to do a development like this. We are looking to have tenure-based services covered in eG. They promised us this in the future.