Hi community,
I work as a Marketing Director at a large manufacturing company.
I'm looking for an easy comparison chart for senior management that compares Zoom and ON24 on customer experience and customer engagement.
Which product would you choose: Zoom or ON24 Platform?
Thank you for your help.
Here is a comparison between Zoom and ON24 based on Customer Experience, Customer Engagement, and other factors:
Zoom
Easy to use, with a user-friendly interface and a wide range of features
Enables high levels of engagement through features such as live chat, polls, and Q&A
More affordable than ON24
Offers 24/7 support
ON24
More complex to use, with a steeper learning curve
Also enables high levels of engagement but with a broader range of features, such as breakout rooms, surveys, and gamification
More expensive than Zoom
Offers 24/7 support, but with a longer wait time than Zoom
Zoom may be a good option if you are looking for an easy-to-use solution with good customer engagement features. If you are looking for a solution with more advanced features and support, ON24 may be a better option.
It may be best to try both solutions before deciding to help get a better feel for which solution is right for you and your team.