We performed a comparison between 42Gears SureMDM and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support, in general, has been quite helpful."
"It's really easy to access."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"The solution is easy to use and it has good performance."
"The conditional access policies that we set up are very useful."
"Compliance and the policies that can be set are the most valuable features."
"We have found the solution is capable of scaling."
"Stability-wise, I rate the solution a ten out of ten."
"The solution is stable and reliable."
"Its dashboards are valuable. It is easy to access dashboards and implement policies."
"The solution's customer support is good."
"The most valuable features of 42Gears SureMDM include tracking location and pushing applications."
"Payloads, application publishing, and cataloging features are valuable to our customers."
"The tool's most valuable feature is a remote connection to the devices. You can also push and lock applications. It helps us lock devices for professional use to control which applications can be installed."
"This solution is very dynamic. I can do what I need to do with it."
"Integration with Apple's DEP program and the ability to image systems quickly and efficiently is one of the best features. I use Jamf Pro to push out remote access tools that allow us to help our users with issues that require more "hands-on" than only MDM can provide, which is nice as well."
"The Automated Device Enrolment is great!"
"The ease of use and access allows us to manage all of our devices collaboratively."
"Jamf has made it achievable for us to easily deploy & manage Apple devices anywhere in the world, without the need for hands-on assistance from IT staff."
"Patch management and associated policies help us manage and update our fleet's software."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"The self-service is awesome for empowering end-users, especially if you don't allow admin rights."
"There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"Microsoft Intune has a latency response time issue. The latency has room for improvement."
"I would like some integration with the Microsoft reporting platform Power BI."
"Intune's areas for improvement revolve around security and certificate management."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"The dashboards could be improved."
"The user interface and customization features are not the best and could be improved."
"As a partner, we consider 42Gears to be a unified endpoint management (UEM) solution. So, we should be able to manage users with this particular solution. This is something that is currently not there. It is probably an area for improvement for 42Gears."
"42Gears SureMDM needs to improve support because it may take around one to two days to receive a revert."
"User creation on Mac must be improved."
"The product is not so convenient to deploy or to configure."
"The solution’s pricing could be made cheaper."
"The solution only makes sense if you have a lot of macOS products in your company."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"I would love to see more integration with ASM and ABM."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"The upgrade process of this solutions could be improved. It is not possible to use Jamf Pro to upgrade devices."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
42Gears SureMDM is ranked 13th in Enterprise Mobility Management (EMM) with 8 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. 42Gears SureMDM is rated 8.0, while Jamf Pro is rated 9.6. The top reviewer of 42Gears SureMDM writes "Helps to lock devices for professional use ". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". 42Gears SureMDM is most compared with SOTI MobiControl, VMware Workspace ONE, ManageEngine Endpoint Central and Hexnode UEM, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our 42Gears SureMDM vs. Jamf Pro report.
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