We performed a comparison between Jamf Pro and SOTI MobiControl based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Conditional access helps me control uncontrolled access."
"I like that we can implement conditional access."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Intune's unified endpoint management platform is invaluable."
"Configuration profiles, remediation, scripts, and auto-pilot features are very good."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"It's normally able to meet 100% expectations of our customers."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"Jamf is stable, reliable, secure and you have lots of customization options."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"If I need to deploy an app to all the laptops, I can use the smart group I created for them instead of choosing each device one at a time."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"Users love that instead of having to wait for tickets to be resolved, they can open an app and run a specific policy."
"Self Service empowers the user and allows them to install the software they need when they need it."
"It gives us the ability to manage our mobile fleets and push out updates quickly for all of our internal applications to keep the business running. We can push an app update out in minutes..."
"The most valuable feature is the fact that I can manage my devices remotely."
"Among the valuable features are managing configurations of all devices and being able to remote into devices... We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site"
"The most valuable features are remote control, remote monitoring of the mobile phone data, GPS localization, automobile network management, identity management, speaker logging, and remote management of mobile content."
"The keywords menu is better than other MDM. They have an Out of Contact policy, which other MDMs don't have."
"The most valuable feature is the remote support because there are plants here where IT staff is not present. We can use it to provide support remotely."
"SOTI MobiControl is the right solution for customers who want a reliable and low-cost MDM solution."
"Also, although they're Apple products, we don't use the Find My iPhone feature because that would require us to use so many fake numbers or come up with a list of numbers. SOTI has been super-helpful in helping us track where an iPad is and knowing that we can remote-access it."
"Could benefit from user having more control over devices."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"Intune has some limitations when it comes to application updates for third-party applications. You can schedule an update, but when it's a package setup, you need to supercede and replace it each time."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"I would like some integration with the Microsoft reporting platform Power BI."
"Microsoft Intune fails a lot when it comes to device compliance."
"The solution requires Mac support."
"The ability to ask a device to run a policy regularly would be a real advantage."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"The list of applications for patch management isn't sufficient."
"I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"The integrated patch feature is good but needs some tweaking."
"There needs to be a mass policy change tool."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"SOTI MobiControl's user interface is very tough to handle and should be made more user-friendly."
"Maybe if there were tiers, it would be better as then companies could lower the pricing by going to the lower deployment model."
"In the next release, they should make it easier to migrate."
"Its user interface needs to be improved."
"The scalability is horizontal, not vertical. One machine has to have all the accounts. That's one of the issues that we have found with scalability: You always have to keep the same machine. If you want to add a second machine, you need to split the account and that removes flexibility of management."
"Most of our devices are Android, they're Google related, so we need access from Google to do certain things. There are ways around that, but that's something that we're really looking for. How can we control the Apple Air? How can we get into that app?... How can we make sure that that app doesn't try to update in the middle of the day when our driver needs it?"
"Where they need improvement is not as much on the technical side but, rather, on their communication. In general, that has been poor. Account management and communication could be greatly improved..."
"There could be a feature for user ID management."
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 103 reviews while SOTI MobiControl is ranked 5th in Enterprise Mobility Management (EMM) with 47 reviews. Jamf Pro is rated 9.6, while SOTI MobiControl is rated 8.2. The top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". On the other hand, the top reviewer of SOTI MobiControl writes "Provides enterprise mobility and remote control mobile device management". Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, Microsoft Configuration Manager, IBM MaaS360 and Kandji, whereas SOTI MobiControl is most compared with VMware Workspace ONE, 42Gears SureMDM, IBM MaaS360, ManageEngine Endpoint Central and Scalefusion. See our Jamf Pro vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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