We performed a comparison between Adobe Commerce and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The open-source PHP code allows our developers to customize pretty much anything on the platform, including allowing us to add some of the most complex shipping and inventory features for clients who have very specific, industry-related business specifications."
"As compared to platforms such as ATG or Commerce Cloud, its interface is easy to use. Magento also provides seamless administration for business users. You can also integrate an OMS to an extent. You don't need to have a dedicated OMS. You can leverage the out-of-the-box features of Magento, which is very valuable for startups. Other platforms, such as Commerce Cloud, don't have an OMS, and you have to have your own OMS solution."
"Magento provides a strong backing, meaning it can handle the order processing, customer management, configuration, third party payment integration, and shipping matters. There is a standard, very well set up architecture already present in Magento that helps them set up their online shops with much precision. Clients can see their reports, their daily sales, their best selling products, and their best buying customers so that they can target them through mails or just follow up with them. These are the main default features which make Magento so attractive."
"The platform provides an easy way to customize its features."
"On the plus side, when you build everything from scratch in Magento, you can do magic with it."
"We have the ability to resolve service issues since Magento enables us to invest more time in dealing with custom requirements."
"The ecosystem includes thousands of vendors who are providing third-party add-ons."
"The solution's valuable features are the presentation layout and ease of use. When we have new people joining the team, it is simple for them to get involved very quickly."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"If you have a client and they want to have an e-commerce project that is based on solid principles, you don't need too much time to develop it."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"Hybris Commerce's most valuable feature is the simple integration with ERP."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"Hybris offers a platform designed for speed."
"SAP Hybris Commerce is a very advanced e-commerce platform compared to other platforms such as WebSphere Commerce, Oracle Commerce, and others."
"Should have a way to communicate properly with the team that builds the platform"
"Magento 2 is only three to four years old, so it is an evolving technology. In certain areas on the front there were some glitches. For example, you can't do certain kinds of filters on data and you have certain speed issues on category pages due to the way it was written within Magento. Those were a few minor tweaks where we, as a community, found that to be a necessary scope of improvement. But I think they are working on it and hopefully they can solve these issues earlier than later."
"The product needs to improve its security. Also, they need to improve B2B features."
"The industry has evolved, and the main focus is composable solutions because of which now SAP and Magento are forced to tackle various aspects of commerce, including commerce tools and pricing strategies, among other things."
"The analytics are good but there is room for improvement. There are some limitations due to new regulations causing customer data time delays."
"I'm not a technical person, but we had some kind of late response in page loading, let's say page load speed."
"Magneto is monolithic in character, making it difficult for us to scale up very high quickly on the content side."
"One significant drawback of Commerce is its substantial size, which allows for extensive customization but also elongates the development process for an e-commerce website."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"The learning curve is high."
"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."
"A public cloud solution of this software would open great possibilities."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"The WCS management or content management is not that great."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
Adobe Commerce is ranked 3rd in eCommerce Platforms with 25 reviews while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Adobe Commerce is rated 8.2, while SAP Commerce Cloud is rated 8.0. The top reviewer of Adobe Commerce writes "An extremely flexible and highly scalable platform offering exceptional customer support to its users". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Adobe Commerce is most compared with Salesforce Commerce Cloud, Shopify, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud, whereas SAP Commerce Cloud is most compared with Shopify, Salesforce Commerce Cloud, Oracle ATG, HCL Digital Commerce and Oracle Commerce Cloud. See our Adobe Commerce vs. SAP Commerce Cloud report.
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