We performed a comparison between AgilePoint and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's workflows are its most useful feature."
"AgilePoint's most valuable feature is process management."
"The initial setup of AgilePoint was very easy."
"I like the design and the integration capacity. It's also easy to use."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"The interface is quite simple and easy to use, even for beginners."
"It is a stable product."
"It's a good tool for workflow automation."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"It could be more flexible, but it's already a good solution for the designer."
"The solution should be able to support Docker. This would help make scalability easier."
"They should add more information about functionality."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM."
"Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved."
"The training aspect of Pega BPM requires significant enhancement. There should be more opportunities for third-party training and engaging events, such as hackathons where individuals can share their expertise. Additionally, the training structure itself should be more organized, as I have received feedback from my colleagues in the COE that the current training approach is overwhelming and requires excessive referencing to obtain accurate information. Another area for improvement would be the user experience with regard to RPA. Simplifying the IDA for citizen developers would make it easier for them to adopt the RPA tool."
"Sometimes when we are patching some data from the database, we are getting added as a timeout."
"I would like to see Pega BPM improve the user experience."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"The licensing cost is very high."
AgilePoint is ranked 32nd in Business Process Management (BPM) with 5 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. AgilePoint is rated 8.0, while Pega BPM is rated 8.2. The top reviewer of AgilePoint writes " An affordable tool to create workflows requiring an easy initial setup phase". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". AgilePoint is most compared with Microsoft Power Apps, Mendix, OutSystems, Nintex Process Platform and Camunda, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps. See our AgilePoint vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Rapid Application Development Software vendors, and best Low-Code Development Platforms vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.