We compared Amazon AWS and Google Firebase based on our user's reviews in several parameters.
In summary, Amazon AWS is praised for its scalability, reliability, cost-efficiency, extensive services, and excellent customer support, while users find Google Firebase appealing due to its seamless integration with Google services, real-time database functionality, scalability, ease of use, and diverse development tools. However, Amazon AWS users have concerns about the complex interface and pricing structure, while Google Firebase users seek better documentation, user interface customization, and error handling improvements.
Features: Amazon AWS is praised for its scalability, reliability, cost-efficiency, diverse services, user-friendly interface, and exceptional customer support. In contrast, Google Firebase stands out for its seamless integration with Google services, real-time database capability, scalability, beginner-friendly usability, and wide range of development tools and APIs.
Pricing and ROI: According to user feedback, Amazon AWS has varying feedback regarding pricing, setup cost, and licensing, with valuable insights on overall cost, initial investment, and terms of usage. On the other hand, Google Firebase is praised for its reasonable pricing options, straightforward setup process, and flexible licensing agreements., Users have highly positive feedback on the ROI of both Amazon AWS and Google Firebase. AWS is praised for its cost-effectiveness and wide features, while Firebase is commended for its data management and app performance.
Room for Improvement: The Amazon AWS product could benefit from improvements in user interface intuitiveness, documentation clarity, pricing structure comprehension, customer support responsiveness, service availability, reliability, and stability. On the other hand, Google Firebase could enhance its documentation, tutorials, user interface customization options, data querying flexibility, error handling, and error messages to offer users a more efficient and user-friendly experience.
Deployment and customer support: The reviews for Amazon AWS and Google Firebase indicate that users have varying timeframes for deployment, setup, and implementation. Some users suggest that these should be considered separately, while others imply that they are referring to the same period., Amazon AWS's customer service and support have been praised for their promptness, efficiency, and knowledge in resolving issues. On the other hand, Google Firebase's customer service is commended for its prompt assistance, helpfulness, and friendliness. Both receive positive feedback overall.
The summary above is based on 46 interviews we conducted recently with Amazon AWS and Google Firebase users. To access the review's full transcripts, download our report.
"I am happy with the dashboard."
"Some of the introduced one-year and three-year reservations helped us reduce costs early on. With time, we learned how to minimize our at REST capacity, allowing us to scale up and scale down in near seconds."
"I like the technical support."
"AWS has many integrations and plenty of tools available for anyone to take advantage of. There are new features being added all the time."
"The most valuable features of Amazon AWS are the EC2 instance for web applications with CDN Networks."
"It has good reporting and documentation."
"AWS is stable."
"AWS's containerization is the most useful feature for us."
"The most valuable features of Google Firebase have been Analytics, Remote Config, and Crashlytics. Additionally, a lot of companies have used push notifications which is important. There is little maintenance required."
"Google Analytics for Firebase is the best feature of the solution."
"The solution is stable."
"The initial setup of Google Firebase is pretty straightforward."
"The main feature for us is that the tools are all in one place and that you don't need to bother with the backend system and the infrastructure."
"I found the flexibility of handling and dealing with database through EDL to be very useful."
"The most valuable feature I like is about the realtime. Updates are also very fast."
"This solution supports our real time database. We also use it for AB testing and for its Google Cloud functions. We make use of Crashlytics and reporting on details."
"They're really good on the business computing side, but there are other services where they can do really well. They can improve the data analytics platform and the data warehousing platform."
"It should be easier to monitor the performance and generate analytic information so that we can determine how to provide better support for our clients."
"The pricing could be more competitive."
"The dashboard and interface need improvement."
"There is no control of downtime."
"The price could be better. Support for data analytics could be better. I don't see much support for data analytics. They have a lot of support in Azure, but I don't see a lot of innovation on the data analytics side in AWS."
"A person with no AWS experience might find it overwhelming at first."
"There have been some issues in the past when it comes to file integrations in AWS's cloud products. However, there are now alternative solutions out there that are helping to integrate them all."
"I would prefer Google Firebase to focus more on its integration capabilities since it is an area in the solution with certain shortcomings."
"The platform's bandwidth is quite expensive. Its price could be better."
"Firebase uses JSON, and the storage format is very different to that of SQL. This does not allow for easy migrations."
"The product is not that cheap."
"Firebase's real-time information isn't technically real-time. It takes a while to upload user activity into the app. It's not as fast as Datadog, the other solution we use."
"We had some compatibility issues with Elixir."
"The solution's notification system could be much better."
"One of the challenges I was facing when I was using it was the library called Google Dialogflow which allows you to connect your chatbot with an intent. So there is so much adding when you are trying to connect it with your service because you have to do a lot of repetition writing a new intent, putting it step by set so it is good to escape. I believe it should be flexible and dedicate the intents based on the relating and to write a lesser code when doing that."
Amazon AWS is ranked 2nd in Infrastructure as a Service Clouds (IaaS) with 250 reviews while Google Firebase is ranked 5th in Infrastructure as a Service Clouds (IaaS) with 32 reviews. Amazon AWS is rated 8.4, while Google Firebase is rated 8.4. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of Google Firebase writes "An application development solution that has a lot of services like storage, Firestore, and push notifications". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Dell ECS, whereas Google Firebase is most compared with Microsoft Azure, DigitalOcean, Oracle Cloud Infrastructure (OCI), Alibaba Cloud and Linode. See our Amazon AWS vs. Google Firebase report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.