We performed a comparison between Apica and AppDynamics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."
"With the ZebraTester, the ability to have and store dynamic variables, when setting up the monitors, means you can extract that value and use it in a subsequent service call. This is something that has made our lives easier... This is one of the features that I like the most because it helps us in configuring these services, in a certain flow, without the need to re-record the whole thing."
"It uses a basic scripting language, which is easy to learn and customize as needed. Compared to LoadRunner, I found writing and customizing code much easier in Apica."
"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations."
"It is easy to set up and configure."
"From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from the dashboards is good. Those three areas are primarily what my team's focused on in terms of usage from day to day."
"As always, within the IT industry, everybody's always looking to upgrade and update everything else like that. Apica has been one of those things but it's really hard to replace because it offers us the unique capability to see what the customer is seeing. A lot of other ones can do Selenium script and things like that, but there's a lot in Apica that we use right now. We utilize a lot of the scenario options in Apica right now, and there's a lot of other ones that do parts of it, but it doesn't do everything that Apica does."
"You can tell from the operational space of people who are using and consuming this data that they are more integrated. It is not dependent on one team anymore. It saves a lot of time by capturing and pinpointing the exact problem that is happening quickly. We have moved from getting escalations manually to getting escalations synthetically."
"The most valuable feature of the solution is the fact that it is very easy to use, making it easy to implement...It is a very stable solution."
"In 2014 and 2015, AppDynamics was one of the best products on the market."
"The most valuable feature of AppDynamics is its ability to track the transactions between different applications."
"The solution helps us provide a better user experience to our customers."
"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
"Has helped us to increase customer acquisitions and reduce revenue leakage."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"I think the performance and interface are the most important features."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"I have noticed that the tool isn't widely recognized outside our organization. Also, there aren't any tutorials or dedicated resources for this tool, making it challenging for newcomers to learn. It would be beneficial if someone experienced with it could provide guidance."
"The customer service and support were a little slow to respond. The browser sometimes checks alerts on unknown issues like latency from Apica's side."
"The accuracy of alerts can be improved a little bit. Right now, it's pretty good in terms of alerting pretty quickly about failures or changes in response times. However, what we have seen happen is the number of alerts that we are getting is very frequent, and we would like to tone down the number of alerts. That's the only trouble we have. Apica could tone down those settings because there is no option for us to tone it down to a level that would reduce the alerts to a minimum. As a platform, it does send us good alerts, but it could be improved a bit."
"Apica was a relatively new tool when I started using it. Although Apica had good documentation, it still felt less developed or advanced than a tool like LoadRunner."
"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."
"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."
"If you are adding any input file, the tool fails to capture the path."
"As per my experience, the drill-down feature can be improved at the class level."
"There are too many installers available for this solution."
"The training on the dashboards that is provided could be a little bit better, as could the use cases. They should have some good examples out there. As it is right now, I had to scour YouTube to find some stuff."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."
"Maybe some more CPU power or something like that could be an area to improve."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"There needs to be an option to capture all the sessions for all the users, not just samplings."
Apica is ranked 45th in Application Performance Monitoring (APM) and Observability with 6 reviews while AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 155 reviews. Apica is rated 8.2, while AppDynamics is rated 8.2. The top reviewer of Apica writes "Offers transcript download feature and easy to set up and configure tests but not very user friendly". On the other hand, the top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". Apica is most compared with Datadog, Dynatrace, Apache JMeter and OpenText LoadRunner Cloud, whereas AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic. See our Apica vs. AppDynamics report.
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