We performed a comparison between Appian and IBM BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has very flexible adaptation and the ability to save and automate processes."
"The solution has a lot of strong features for the financial industry, it is very easy to use."
"Appian's most valuable feature is that we can create end-to-end process workflows with minimum turnaround."
"Rapid development with low-code makes it easier to quickly get apps implemented and the time to break-even and ROI is much faster."
"There is a version coming out every six months with performance improvements."
"The initial setup is easy."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"The technical support is excellent."
"We made the transformation to agile. Altogether with BPM, it is the total package."
"Its dashboard is easy to use and very good. It allows us to customize."
"Technical support is pleasant to work with and always available."
"Everything is coupled together and comes as one solution."
"IBM BPM is a stable solution."
"Compliance with the BPMN 2.0 standard."
"Process Modelling, simulation and optimization, integration, UI components."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"Offline capabilities and responsive capabilities could be better. The mobility features of Appian platform are still evolving."
"The reporting is not as good as in similar products. They could also improve the dashboards."
"We'd like improved functionality for testing new devices."
"The graphical user interface could be easier to use. It should be simplified."
"One of the areas that Appian is working on is to improve its UI capabilities and give more flexibility to the UI."
"There should be more flexibility for the developers to choose the look and feel of the UI. They should have a better ability to design their widgets and customize them with different colors, shapes, and sizes. That is a limitation that could be improved upon."
"My only request is that they decrease the license costs."
"Occasionally, certain pre-made modules may not be necessary and customers may desire greater customization options. Instead of being limited to pre-designed features, they may prefer a more flexible version that allows for greater customization."
"The initial setup process is complex for basic users."
"Needs better reporting. I do not think that we are fully taking advantage of what it already has yet."
"We had a weird problem that whenever the database would go down, even for a few seconds, it broke the connection. It would not come back up as it was supposed to. However, working with IBM, we were able to figure out a fix, then it came back up, even after an interruption of the database."
"It is a rather thick stack because you have to have WebSphere skills, IBM BPM skills, and an understanding of how the product runs on WebSphere. A lot of this will start to get a lot easier as they put it in containers, which will allow the platform to manage itself in some regards."
"We would like better performance and more visibility on each step of the tool."
"I would like to see the solution be able to interact with other customer software solutions."
"We care about technology and support because support is very important and a BPM is not easy to implement."
"The initial setup can be tricky because IBM BPM is not based on a popular stack, and it's difficult to hire a developer for this product."
Appian is ranked 4th in Business Process Management (BPM) with 58 reviews while IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews. Appian is rated 8.4, while IBM BPM is rated 7.8. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Bizagi, whereas IBM BPM is most compared with Camunda, Pega BPM, IBM Business Automation Workflow, Apache Airflow and AWS Step Functions. See our Appian vs. IBM BPM report.
See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.
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