We performed a comparison between Arcserve UDP and Carbonite Server based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the tool's speed."
"It allows us to back up all the servers and centrally manage them."
"The solution has no limitations because it does backup for Linux and Windows."
"The product provides instant and virtual standbys."
"The ROI is very good because of the speed of the backup."
"The recovery part of the product is very good."
"It is very stable."
"It is easy to configure."
"The solution is a free engine to help work with the container."
"Technical support handled all our issues quickly and effectively."
"Easy verification of things is the most valuable feature."
"The solution is very stable."
"The efficiency and convenience are excellent."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"I find the BMR/image and the recovery pieces are valuable."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"They could work on their marketing approach. I don't see many people leveraging it."
"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"We have to use a Microsoft hypervisor for installation which is expensive."
"In the next release I would like to see an improvement in the auto failover option."
"The Hyper-V backup has room for improvement."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The stability has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
Arcserve UDP is ranked 18th in Backup and Recovery with 42 reviews while Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews. Arcserve UDP is rated 7.6, while Carbonite Server is rated 8.2. The top reviewer of Arcserve UDP writes "Global deduplication, stable, and flexible licensing options". On the other hand, the top reviewer of Carbonite Server writes "A simple, efficient, reliable product". Arcserve UDP is most compared with Veeam Backup & Replication, Acronis Cyber Protect, Dell PowerProtect DD (Data Domain), Veritas Backup Exec and Rubrik, whereas Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and AvePoint Cloud Backup. See our Arcserve UDP vs. Carbonite Server report.
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