We performed a comparison between ArcSight ESM and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: ArcSight ESM is praised for its well-designed dashboard, real-time reporting, and threat intelligence capabilities that leverage AI and correlation tools. Users also like ArcSight’s seamless integration and effortless management.USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. ArcSight ESM users have recommended improvements in training, speed, and data administration. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: Some ArcSight ESM users have found the support to be responsive and helpful, while others have faced issues with slow response times and a lack of expertise. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Some said that ArcSight ESM is straightforward to set up, while others noted that integration with other systems can be challenging and requires specialized knowledge. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Users consider the pricing of ArcSight ESM to be reasonable and affordable. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: ArcSight ESM delivers an ROI by helping clients achieve compliance objectives and prevent incidents. USM Anywhere has garnered favorable feedback regarding its ROI.
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"Customization. ArcSight gives you a platform to on-board out-of-the-box devices with a more accurate way of collecting desired logs/events."
"Usability is the most valuable feature. The accessibility is quite good."
"The solution offers very good monitoring."
"The most important feature is ArcSight's event correlation capabilities. It's powerful and easy. I also like the flex connector capability. It's easy to develop a new connector that isn't fully supported out of the box. For example, say you created a solution internally that's completely different, and it's not unsupported by the solution. You can write your own connector using the flex connector."
"The solution has gone beyond signature-based monitoring and analysis and is AI-powered. It is good enough to cover the full range of cybersecurity services."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"The IDS and the threat intelligence are very useful. They are very intuitive and data-rich."
"The most valuable features of AT&T AlienVault USM are the ease of management and knowledge of what is on the network of my customers. It's easy to understand the problems, and management our alarms and events."
"Asset discovery and vulnerability scanner are good features. The integration between this solution and OTX, which is an AlienVault platform for Open Threat Exchange, is also a valuable feature. It is also quick and easy to deploy, so you can quickly engage with a customer's environment."
"AlienVault's reporting is good. I like that vulnerability assessment is part of the solution, and the UI is intuitive. Also, the overhead is low, which is to say we don't need a dedicated SOC team to manage and analyze things constantly. We're a small company that doesn't have those resources."
"Having everything in a central place has been helpful."
"This is a USM, so being able to get all the features under one roof makes it a good product with good new features."
"The best thing about AlienVault USM is it being a “Jack-of-All Trades” solution. It provides SIEM, HIDS/NIDS, FIM, NetFlow, Asset Management, Vulnerability Management, etc., under one USM platform. None of the commercial SIEM vendors like ArcSight, McAfee, etc., can boast of such a diverse feature set."
"The most valuable feature in AT&T AlienVault USM is the reporting."
"The solution could be more stable."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"The security area has room for improvement."
"In certain cases, this product does have false positives, which the company should work on."
"I would like to have a feature that gives us an entire report listing what devices are integrated."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"The user interface of ArcSight Enterprise Security Manager could improve. It is not very good. Additionally, they could integrate the web interface better."
"When I asked our networking juniors for a comparison between LogRhythm and ArcSight, they said that both platforms are almost the same. It is just that LogRhythm is more modern with a digital platform, which probably gives it some advantage over ArcSight. ArcSight is a very old and mature product that is running on an old platform. It is an old legacy platform. In terms of new features, it just requires platform upgrades so that it becomes lighter and easily adaptable, specifically in the cloud. It would be a good thing if they can also make reporting easier."
"Different functions to customize reports should be added."
"The UI and overall processes need a little bit more love. This shows in the error banners that come up when you select certain things. There isn't a day that goes by that the UI doesn't error out and I can't view events for an alarm."
"Sometimes the log is unclear, and the report is a bit ambiguous."
"AlienVault cannot automatically respond to threats like other SIEM solutions, such as Sentinel and LogRhythm. Most of our clients are far away, so it's often challenging to handle alerts when they come up on our dashboard."
"I feel that some areas of improvement would be vulnerability scanning. We use a separate product that seems to do a much better job."
"The reporting module could be a little easier to handle, as it requires quite some trial and error until you get the reports you want. Also, it would be great to have a graphical interface for the Network Intrusion Detection System's rule management."
"The vulnerability scanning feature is one of the areas where the product has certain shortcomings and needs to improve. The tool has vulnerability scanning, but it is not that efficient."
"The price of AT&T AlienVault USM could be reduced."
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ArcSight Enterprise Security Manager (ESM) is ranked 12th in Security Information and Event Management (SIEM) with 93 reviews while USM Anywhere is ranked 11th in Security Information and Event Management (SIEM) with 113 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while USM Anywhere is rated 8.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Microsoft Sentinel. See our ArcSight Enterprise Security Manager (ESM) vs. USM Anywhere report.
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We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.