We performed a comparison between ARIS Cloud and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In the end, what stands out to me is the ease of using the cloud. I don't see any distinct or unique advantages in business process modeling software compared to other application software. The cloud simplifies operations and removes many operational complexities, which is a significant benefit."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"It has proved that it also works in complex circumstances."
"From a total cost of ownership perspective, running this on the cloud is more efficient than having someone in the company take care of the infrastructure."
"This solution has improved the way our organization does training."
"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"The product has a valuable customized model."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"This is a flexible tool compared to some other solutions."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The initial setup is easy."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"iServer has valuable features for workflow and document management."
"On an enterprise level, the ability to onboard somebody quickly is cumbersome because it just has too many things in it. It's got something like a hundred or more techniques and things in it."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"The price is quite high. This is one weak point of the solution."
"ARIS' flexibility and power add a certain complexity. And if ARIS could be more streamlined, I think customers would have a better handle on what to do with it in the end. So if you're not a tech geek, you might struggle to understand what you should do with it as a customer because it's that powerful."
"The support team of ARIS Cloud has certain shortcomings where improvements are required."
"I would like to see more support for architectural diagrams."
"The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year."
"I encounter challenges, and I am using Yuri to establish principles, define rules, conduct training sessions, and offer coaching to application owners, SMEs, and individuals responsible for technologies. This aids in providing support during these migrations. Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company."
"There could be features for process mining, process simulation, and analytics."
"It runs relatively slowly."
"The performance is slow, which is something that should be improved."
"Requirements management needs to be improved."
"The migration tool needs to be included in the main package, and not as a separate license."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"I haven't used this solution long enough to know what areas could be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
ARIS Cloud is ranked 17th in Business Process Design with 12 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS Cloud is rated 8.2, while iServer is rated 7.2. The top reviewer of ARIS Cloud writes "There has been a dramatic improvement in the ease of use as well as the accessibility and interconnectivity of information". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS Cloud is most compared with ARIS Architect and Designer, SAP Signavio Process Manager, IBM Blueworks Live and Sparx Systems Enterprise Architect, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA and Visio. See our ARIS Cloud vs. iServer report.
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