We performed a comparison between iServer and Visio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"We like the governance."
"I have to think less with this solution. It's simple."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The product has a valuable customized model."
"Tech support is very responsive. They solved issues within a prompt response time."
"Good and effective reporting features, which help in decision making."
"The solution makes it very easy to make exciting pictures and designs. Everything is very intuitive and simple to figure out."
"The most valuable feature is the ability to draw models quickly."
"Very interactive with an intuitive interface."
"A major benefit of Visio is its user-friendliness. Upon opening the program, you have access to a variety of pre-made templates, saving you time and effort. All you need to do is input your data into the template and you're ready to proceed with your project."
"The thing I like most about Visio is the stencils. As the product has matured over time, it comes with more stencils and objects that you can just pick out of the menu and go with."
"The solution is finely stable."
"It is ideal for putting out flowcharts and swim charts. It's really good. It has all the various options to use, particularly depending on what kind of audience you have. It provides you different kinds of options to insert the pictures and explain things."
"I like the solution's ease of use and its the integration with different templates from a variety of manufacturers."
"I haven't used this solution long enough to know what areas could be improved."
"It definitely needs help to improve the visual aspect of the solution."
"More visualization techniques and ways to report the data might be helpful."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"The migration tool needs to be included in the main package, and not as a separate license."
"Cannot see which activities are control activities."
"There are other solutions out there that have a better user interface."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"Visio is not as scalable as other tools due to the proprietary restriction. You cannot customize it or scale it up like the way you do with Trello or Jira. Microsoft places restrictions on things that you can do with Visio."
"An area for improvement in Visio is pricing. It's a costly tool for my company because it only uses Visio occasionally."
"Some of the improvements that have been made in Visio have not been beneficial, at least to me, personally. Too many things have been added to it, and it makes it kind of clunky sometimes. There is an overwhelming desire or competition to continue to improve it when the product is and has been pretty good, and some of what is done tends to clutter it. In some cases, the updates make it more difficult to use. It is already pretty feature-heavy and continuing to add stuff is not productive from my perspective."
"Something that needs to improve, is the interface interaction with other tools."
"Portability from Visio to PowerPoint and vice versa could be simplified."
"Layout configuration is sometimes a little difficult to use."
"Transferring data was one of the issues that I expected Visio to have resolved. I use the older version."
"Its integration with other vendors can be better and support for other formats. For example, when we import a JPEG, we cannot customize it. Similarly, we can't utilize the BPML kind of diagrams."
iServer is ranked 13th in Business Process Design with 15 reviews while Visio is ranked 1st in Business Process Design with 100 reviews. iServer is rated 7.2, while Visio is rated 7.8. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, MEGA HOPEX and BiZZdesign HoriZZon, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, IBM Blueworks Live and MEGA HOPEX. See our Visio vs. iServer report.
See our list of best Business Process Design vendors.
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