We performed a comparison between Auvik Network Management (ANM) and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Auvik is easy to use. It took some time to set it up, and they were pretty good to us. They offered us around six sessions with a technician to help us set up the monitors we wanted. After we were trained properly, I had no issues using it."
"Auvik allows me to filter by network elements, so I can get a quick glance at a customer's infrastructure without looking through handmade diagrams. It provides me with an overview of how everything is laid out. From there, I can really drill down into individual inventories and switch ports. For example, I can determine what the issue is, but I don't need to be on the premises and log into customer equipment. It saves a lot of time."
"The solution allows us to spend less time on setup and maintenance and less time on issue resolution."
"It's a single, integrated platform and that is very important because the more tools that you can build into one product suite, the easier it is for your engineering staff to learn it."
"We like the alerts, the network mapping, and the backup of configurations."
"Auvik's cloud SaaS model saves money because we don't need to maintain devices or pay for overhead on our end."
"One of the most valuable features is the remote monitoring. It monitors the egress and ingress bandwidth and you can add custom rules to monitor if something is wrong. You can also add your own metrics if needed."
"The most valuable feature is that it will back up the configuration and that it will keep multiple copies of it. If a change is made to the configuration by someone else in my company, for example, and something goes wrong, I can bring up the previous configuration and the current configuration, and it will show me exactly what's different. It greatly reduces the time it would take to troubleshoot because I can pinpoint exactly what was done. I can then either change whatever it may have been or roll back the change."
"The installation is easy, it only took two minutes."
"The most valuable feature we have found currently is probably patch management."
"The most important aspect of this tool is the security it provides our company."
"The tool's most valuable feature is third-party application updates."
"Good at managing updates and for remote support."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"It just works as advertised and serves the purpose for which we got it."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The Wi-Fi side needs improvement."
"It requires a lot of hands-on maintenance when it comes to cleanup. That's probably the biggest problem I've had, because I don't have a dedicated resource to manually clean up stale records. I have a customer where it shows 4,000 devices because of the duplication of devices that I have to clean up."
"Sometimes we get false positives, which every now and then is not a big deal. But it would help if they made it a little easier to suppress some of the alarms."
"I would like a Power BI-style dashboard that you could show to a non-technical person with metrics like the number of devices accessing wireless, the amount of internet, total issues resolved each month, etc."
"When credentials are rejected, I'd like to get a little information about why in the error message."
"Some of the automation pieces for discovery still need a little bit more improvement. I wouldn't mind seeing some more security features as that's the world we're driving into. I know Auvik probably wants to try to keep itself separate because that's its brand, but even if they brought on board another brand that was able to plug into them, it would benefit us. It would lower some more network security costs if as a company, they are a one-stop shop. They have already got the network piece going. If they improved in that area and focused a lot on that, they would gain me as a customer, and they would probably gain a lot of others."
"If I am an administrator, then I have to maintain, clean, and label that environment. Auvik's utility in that regard is cumbersome. It is hard to find where certain things are configured. Also, it is sometimes hard to figure out why Auvik is doing what it is doing."
"We have some clients that are rather large and the topology display can be a little bit of a mess. For smaller organizations, Auvik is perfect... But for some of our larger clients, the topology view is almost unusable."
"When it tries to build the topology, it does it in a way that is usually incorrect. It cannot validate VLANs correctly, and it is a bit cumbersome. When we have a known topology, it makes it completely different. The network maps are not accurate."
"I would like to see more scripts for PowerShell commands."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The ticketing system in NinjaOne is not the best."
"NinjaOne's reporting module is cumbersome."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"Lacks sufficient integrations with other PSAs."
"NinjaOne's pricing and user interface needs improvement."
"The NinjaOne distribution server is highly dependent on an active directory."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 139 reviews while NinjaOne is ranked 29th in Network Monitoring Software with 14 reviews. Auvik Network Management (ANM) is rated 8.8, while NinjaOne is rated 8.0. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Meraki Dashboard, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate. See our Auvik Network Management (ANM) vs. NinjaOne report.
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