We performed a comparison between Axiad Cloud and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has also saved us time by having end-users troubleshoot issues through the MyCircle feature, and has definitely reduced the efforts of our administrators. It is saving us five to 10 minutes per incident."
"And when it comes to enrolling a user, it's super easy with One Click Issuance... It's so easy now that we can offload the process to our clients who can self-enroll. Previously, we would have to do the enrollment process because it was so complicated."
"It's very user-friendly. We're issuing YubiKeys for our corporate users and they just plug it in, go to the Axiad Cloud portal, and click the issue button. It's a couple of steps."
"Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization."
"The life cycle management of credentials is the aspect that we have found to be the most useful... The differentiator that Axiad provided was the ability to provide users a way to self-serve the updating of their credentials on their private keys. That was the feature we were most interested in and Axiad does an excellent job of it."
"What I have found most valuable is the overall way Axiad listened to our problems and helped us solve them. They provided guidance and expertise, with their experience, that enabled us to be successful in a very challenging space."
"The most valuable features depend on a customer's needs. Our customers generally find multi-factor authentication very useful."
"The product requires very little maintenance."
"We face no challenges in integrating the product with our legacy systems."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"Workforce Identity's best features include its user-friendliness and easy setup."
"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."
"The product is easy to use."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"I would like a more modern look to the portal."
"macOS is notoriously ever-evolving and it's difficult to keep pace with it as it pertains to certain kinds of crypto authentication. That's really not even on Axiad. That's a decision by Apple, but it makes it a moving target."
"There are just some minor tweaks that could be made on the front end. It would be cool to have nicknames for authenticator devices. If you have more than one, it's hard to discern what you have."
"With their licensing model, it becomes hard to scale. For example, we couldn't roll it out enterprise-wide because if you scale it across more than 100,000 users, the cost becomes too exorbitant."
"I'm looking forward to seeing how they move to FIDO U2F as their primary authentication method across all of their solutions."
"We would prefer that the solution be hosted in Canada because we're a Canadian entity. That would be nice to have. It's not a feature, as such, but it would really make us a lot happier if it could be located in Canada."
"RESTful Web Service calls and their response seem a bit slow."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"Support could be a bit faster."
"The solution should have greater on-premises availability, not just cloud and more package customization in its processing."
"The stability could be better."
"This user integration with the Okta integration network could be simplified."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
Axiad Cloud is ranked 11th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 6 reviews while Okta Workforce Identity is ranked 2nd in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 59 reviews. Axiad Cloud is rated 9.6, while Okta Workforce Identity is rated 8.4. The top reviewer of Axiad Cloud writes "Native solution built into OS, so we don't worry about compatibility issues when Microsoft or the vendor runs an update". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". Axiad Cloud is most compared with SailPoint Identity Security Cloud, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0. See our Axiad Cloud vs. Okta Workforce Identity report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors and best Authentication Systems vendors.
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