We performed a comparison between Bigcommerce and SAP Commerce Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Salesforce, SAP, Adobe and others in eCommerce Platforms."BigCommerce has an excellent B2B interface, which gives merchants the ability to sell with different price books and the ability to segment clients."
"It's the best tool on the market and is a complete e-commerce system for product management. For instance, if the customer has a log enterprise level product, they can manage it here."
"The user interface can be customized."
"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."
"Its dashboards, business features, and user-friendliness of a lot of business interfaces are valuable. We work on B2B projects, and it is the most efficient software solution for B2B. The B2B accelerator is very much appreciated by our customers because it has some use cases that are ready for production. For some projects, we proposed the SAP Hybris solution because it was sufficient for use cases related to product management and data quality. With other e-commerce platforms, we would have needed integration with another product information management software."
"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."
"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."
"We have found the B2B, B2C and D2C very valuable."
"I chose this out-of-box E-Commerce solution because it helps you start up your E-Commerce business in a very good amount of time since Hybris already provides you the end-to-end flow with minimum customization. You can quickly go live with the customer."
"The theme editor that was recently added is wonderful, but it not totally intuitive."
"The stack needs to be improved; they need to start using more new technologies."
"The support team should improve the response time."
"They could include additional types of payment implementations. Right now they are just providing CyberSourse."
"It is very expensive to implement, which is why many companies who can't afford would normally move to Salesforce or Magento."
"The learning curve is high."
"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."
"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."
"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."
Earn 20 points
Bigcommerce is ranked 14th in eCommerce Platforms while SAP Commerce Cloud is ranked 2nd in eCommerce Platforms with 18 reviews. Bigcommerce is rated 10.0, while SAP Commerce Cloud is rated 8.0. The top reviewer of Bigcommerce writes "Easy to use, robust and fast checkout capabilities, and offers a wholesale interface for B2B customers ". On the other hand, the top reviewer of SAP Commerce Cloud writes "A scalable tool that can be integrated with any platform ". Bigcommerce is most compared with HCL Digital Commerce and Salesforce Commerce Cloud, whereas SAP Commerce Cloud is most compared with Shopify, Salesforce Commerce Cloud, Adobe Commerce, Oracle ATG and Intershop.
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