We performed a comparison between BigFix and Jamf Protect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Forensics is a valuable feature of Fortinet FortiEDR."
"Impressive detection capabilities"
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"This is stable and scalable."
"It is stable and scalable."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"It's easy to use, not complicated."
"Ability to run custom reports and custom relevance."
"I’ve found patching to be the most valuable feature of the solution."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"Prior to BigFix we used Altiris, which was distributed. We had to manage multiple servers, and duplicate the tasks that we did on each server. BigFix tremendously reduced the amount of work that we had to do on each server in a centralized manner. We could minimize the work that we had to do, and we had a lot more control over the tasks and what machines they ran on."
"It allows us to quickly deploy capabilities that we need, whether it be security or non-security. We use it to keep systems up to date, deploy new drivers, find the information we need in the case of security incidents. The capability allows us to gather a lot of information very quickly and it also allows us to have a centralized reporting feature and a centralized deployment capability which is nice."
"The product's initial setup phase has very simple steps."
"I rate the technical support a ten out of ten."
"The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
"The tool's tech support is helpful and efficient. It also has an active community."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"The solution should address emerging threats like SQL injection."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Making the portal mobile friendly would be helpful when I am out of office."
"The solution is not user-friendly."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Intelligence aspects need improvement"
"ZTNA can improve latency."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"I would like the dashboard to be improved to show the problematic machines and good machines."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"We need a much better multi-tenant option."
"The main shortcoming of BigFix was integration with vulnerability management. If you had a vulnerability in your software and BigFix on the endpoint, you needed integration with Qualys, Tenable, or another vulnerability management solution to fix that. It was like, "Okay, we can identify issues, and get that information back from the endpoint, but what are we doing about it?""
"Jamf Protect needs to improve its pricing."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"The solution's integration with other tools is slow."
"The solution’s stability could be improved."
"The product's price is an area of concern where improvements are required."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Jamf Protect is ranked 30th in Endpoint Protection Platform (EPP) with 7 reviews. BigFix is rated 8.6, while Jamf Protect is rated 9.4. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Jamf Protect writes "Along with a good interface, the tool offers great technical support team". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Jamf Protect is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Microsoft Defender for Business and Cortex XDR by Palo Alto Networks. See our BigFix vs. Jamf Protect report.
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