We performed a comparison between BigFix and Microsoft Endpoint Configuration Manager based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the above variables, we would conclude that BigFix slightly edges out Microsoft Endpoint Configuration Manager. Our users find that Microsoft Endpoint Configuration Manager is harder to use and its support is less effective.
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"Fortunately, now everything is streamlined into a single, unified platform."
"Intune enables us to manage our devices from anywhere."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"A great solution for anyone wanting a modern endpoint device management solution."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"The best feature of BigFix is its multi-platform support."
"The solution is unbelievably scalable."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"We rely on BigFix as part of our consulting engagements. It's more efficient from a visibility and discovery standpoint on the initial phase, the consulting engagement. It also increases our efficiencies on the remediation phase of our engagements."
"It's good for reporting hardware and software."
"The most valuable feature of SCCM is the application distribution."
"The initial setup is fairly straightforward."
"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."
"It's a stable product."
"This solution captures all the devices in our infrastructure."
"Microsoft has done a good job with authentication solutions, such as single sign-on, or open authentication."
"It gives us the ability to set up schedules, according to what our security requirements are, to automate the patching of our servers and desktops."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"Microsoft Intune fails a lot when it comes to device compliance."
"The reporting needs to be a bit more interactive."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."
"The pricing can be expensive if you are not combining it with other products."
"We would like to see support for Chrome and/or devices for Chromebooks."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"There is room for improvement in integration and security as well."
"IBM has not focused on the Web Reports capabilities."
"The sub-capacity licensing was a challenge for some of it. We had trouble getting it to calculate right."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"The console interface is not friendly, and requires training before using it in production."
"I would like to see more custom content."
"The tool should be more friendly in terms of Web UI and should be having better vulnerability scanning mechanisms so a third-party application is not required to fulfill that aspect."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."
"It should provide the ability to remotely connect to mobile devices. There are some solutions that are doing that, but with Microsoft Intune, the only way to remotely connect to devices outside the organization and mobile devices is by using TeamViewer. It is pretty strange for a big company like Microsoft to not have something for that."
"It is a bit of an old and outdated product."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"Cloud-based improvements need to be better managed."
"We'd like the solution to make it easier to manage remote users."
"Microsoft should extend support for additional platforms."
"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."
More Microsoft Configuration Manager Pricing and Cost Advice →
BigFix is ranked 5th in Configuration Management with 91 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. BigFix is rated 8.6, while Microsoft Configuration Manager is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". BigFix is most compared with Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium, ManageEngine Patch Manager Plus and Red Hat Satellite, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, Tanium, AWS Systems Manager and Red Hat Satellite. See our BigFix vs. Microsoft Configuration Manager report.
See our list of best Configuration Management vendors and best Patch Management vendors.
We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
SCCM is very robust but you need more time and people to manage it.
For a company of 200 employees only can use something easier to manage such as PDQ deployment S/W. it's a lot cheaper and easier to manage.
Kumar.
We have 1500 users and even with a reasonable sized support team we find SCCM difficult to manage. I haven't experienced the other solutions, but I suspect you will be better placed with an alternative to SCCM.
Before answering to your needs, we need to understand that there are two distinctive features from SCCM and BigFix.
SCCM since 2020 has stopped its support for Linux Patching, so in its entirety, if you are only using Windows, you might consider SCCM. It still support Mac with basic features, but it depends on your requirements. Again, the operation with SCCM is also not easy at all.
Bigfix on the other side is a solution to manage different types of OS, as we say it distributed environment. Windows, Linux, Mac, etc. Bigfix is mainly used in large companies with more than 1000+ employees. It is not cheap as Bigfix is a robust enterprise solution.
You might want to consider other automated patch management tools such as LANDesk or Managed Engine which has been seen in deployment in smaller enterprises.
Cheers,
Rendy
Hi Ihsan,
Hope you are doing well, As per my experience to deploy SCCM for 200 users is not worth it, you want to be blessed use Quest product KACE System Management Appliance, easy to manage and upgrade (patching/managing end point managing and many more).
https://www.itcentralstation.c...
Thank you.