We performed a comparison between AWS Systems Manager and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune's unified endpoint management platform is invaluable."
"Great for software update needs, operating system version updates, and security policy enforcement."
"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"It is a very stable and scalable cloud-only solution."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"Technical support, in general, has been quite helpful."
"It's easy to manage."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution's ability to scale is good."
"The solution is user-friendly"
"Has a variety of automation options."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"AWS provides Auto Scaling groups."
"It lets you know what your infrastructure is like and what state you are in."
"Microsoft Configuration Manager gives different tools in one solution."
"The cloud account management is a valuable feature."
"It's a stable product."
"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer."
"The technical support is good."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"The reporting and cost have room for improvement."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"There is room for improvement in integrating additional features such as Purview and SharePoint activities into Intune."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"The security features should be improved."
"It would be good if, in addition to the minimal patching and compliance, we could also use Intune for application deployment. For instance, if a device is not patched, Intune should have the ability to push not only a Microsoft patch but also other patches, such as a browser patch."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The current challenge is that we can't pull any incidents from other accounts."
"Lacks sufficient integrations."
"AWS does not have EKS cluster backup."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Additional features can be added as per customer requirements."
"Microsoft Endpoint Configuration Manager can improve by allowing us to schedule the scripts, we don't have a script scheduling option and have to do it manually."
"Management of Linux devices could be improved."
"This solution needs to be supported on all Operating systems."
"I would like to see an agentless version of the solution."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"The ability to integrate MDM would be great."
"The operations could be faster and you need some patience with this tool."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
More Microsoft Configuration Manager Pricing and Cost Advice →
AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews while Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews. AWS Systems Manager is rated 8.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". AWS Systems Manager is most compared with Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation, BigFix and Chef, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and Red Hat Satellite. See our AWS Systems Manager vs. Microsoft Configuration Manager report.
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