We performed a comparison between BigFix and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The price is low and quite competitive with others."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"It is stable and scalable."
"The most valuable feature is the analysis, because of the beta structure."
"Fortinet is very user-friendly for customers."
"NGAV and EDR features are outstanding."
"In terms of vulnerability management, it gives tough competition by providing a single management console with multiple benefits."
"This has very much improved our organization by saving time to deploy thousands of endpoints to our customers."
"The most valuable feature is patch management, a must have, even for Linux and iOS."
"Servers are patched more consistently than they have been previously."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"It has improved reliability upon delivery of software and has also helped reduce software expenses. The extensibility of BigFix helps to create custom solutions where we may have considered purchasing something instead."
"It has plugins development options, which are great."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"SentinelOne has improved the overall security posture of the firm without creating a lot of hassle for our end users. Everything is a bit more secure. We think Singularity Complete has helped us reduce our organizational risks."
"I have found the most valuable feature to be the rapid threat detection."
"The most valuable feature is the machine learning capability, as opposed to the traditional rule-based antivirus."
"The deep visibility and the ability to perform security investigations and assess our endpoint security posture are the most valuable features."
"When there is an incident, the solution's Storyline feature gives you a timeline, the whole story, what it began with, what it opened, et cetera. You have the whole picture in one minute. You don't need someone to analyze the system, to go into the logs. You get the entire picture in the dashboard. The Storyline feature has made our response time very fast because we don't need to rely on outside help."
"The most valuable feature is that it does what it says it will do. It fulfills its claims. It’s not really common for products to do that today."
"Sentinel One has improved our organization by protecting the environment we are working in."
"It is a good endpoint solution. That's the reason we chose it. We looked at other solutions, such as CrowdStrike, and based on the cost and the services it delivers, it was the better choice."
"We find the solution to be a bit expensive."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The support needs improvement."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The dashboard isn't easy to access and manage."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The solution should address emerging threats like SQL injection."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"Its pricing should be improved. It is too costly."
"I would like to see much better web reporting because as it is now, it's convoluted, basic, it's not modern, and there are limitations to it."
"The solution’s pricing could be improved."
"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"I would like to see more integration with external data."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The product lacks AI, ML, and IIT."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"The only problem I have is they don't manually review the threat files. That's the only thing I'm concerned about."
"Improvements for SentinelOne's Singularity Complete could include adjusting pricing for specific markets, ensuring affordability, and better alignment with customer expectations in those regions."
"I would like to see a better mobile app so that I could look through my phone at the alerts and not have to go to the website. They should make it a little more mobile-accessible."
"One thing I don't like is the exportable report. They're they're not as useful as I'd hoped they would be."
"I've had some issues with the specific agents, however, we are moving off of that particular OS that we were having issues with. Other than that, it's been a pretty solid tool."
"I would like to see category-based web filtering."
"They should train their own people so that they can train us better. The theory is good."
"It has all the features that other leading products in the market provide. They should keep enhancing it based on the challenges in the market. I am fine with its detection capability, but they can work more on deep inspection."
More SentinelOne Singularity Complete Pricing and Cost Advice →
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. BigFix is rated 8.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our BigFix vs. SentinelOne Singularity Complete report.
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