We performed a comparison between VMware Workspace ONE and BigFix based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison results: Based on the parameters we compared, BigFix comes out ahead of VMware Workspace ONE. While both solutions offer flexible security for endpoints, VMware’s challenges with remote patching and its confusing dashboard leave room for improvement.
"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"It's easy to manage and easy to configure."
"The stability of Microsoft Intune is good."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"The most valuable feature for us is the security, including risk analysis and patch management."
"It works well if you have a Microsoft environment."
"The most valuable and essential features of BigFix are all of them, they are needed when serving the purpose of the desktop operation framework. We cannot run operations without patching or without having an appropriate mechanism for deploying software, et cetera. The features all serve their purpose for our use case."
"Being able to intelligently create reports, gather data, export CSVs and give that to the leadership of some of the client groups that my team supports has helped my organization."
"BigFix helped us to identify the compliance of devices and has also improved the way that we manage our software inventory for reporting to vendors."
"All the vendor patches are synchronized automatically."
"The most valuable feature of BigFix is the software deployment."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"The solution has very good documentation."
"The remote management and location capabilities are good."
"It has good stability."
"Good device management and good integration with third parties."
"The product offers integration capabilities with third-party solutions."
"The product enables us to access our internal applications from anywhere in the world."
"The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."
"I would rate the stability as eight out of ten."
"The installation could be improved to be simplified."
"There can be delays in the deployment of new policies."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"The technical support could be improved."
"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"I'd like to see better API integration with BigFix. We have some tremendous API capability inside of CyFIR and the ability to take textual search results, for example, and bring that back into the BigFix dashboard. This would be of extreme interest to us and our customers."
"I would like to see SDK for Web UI included in the next release."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"There is no support for patch management on SLES on IBM pSeries (only the Intel platform is supported)."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"The remote software installation could be better."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"The deployment has room for improvement and can be more streamlined."
"I would like to see some integration with native Microsoft products such as Anti-value."
"One thing VMware needs to improve is compatibility with different operating systems."
"The initial setup is a bit complex."
"The solution's pre-stage enrollment could be improved."
"There is no Apple zero-day support for updates."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"We'd like more useful support."
BigFix is ranked 4th in Unified Endpoint Management (UEM) with 91 reviews while VMware Workspace ONE is ranked 2nd in Unified Endpoint Management (UEM) with 82 reviews. BigFix is rated 8.6, while VMware Workspace ONE is rated 8.2. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". BigFix is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform, Tanium and ManageEngine Patch Manager Plus, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and Google Cloud Identity. See our BigFix vs. VMware Workspace ONE report.
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