We performed a comparison between Bizagi and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the organizational modeling capability."
"I like all of the features. I like that you can simulate the processes and add the time standard."
"In Bizagi, all of the features are valuable."
"It has an easy to use interface which final users accepted with much more enthusiasm than our ERP (SAP)."
"Process management is easy with Bizagi; validating processes and assigning resources is straightforward."
"The ability to write our own code inside each activity is beneficial. Sometimes we need to create functionality that doesn't come out of the box, and this allows us to do that."
"The most valuable feature is the simulation."
"Very, very stable."
"The most valuable aspect of the solution is the various workflows."
"Pega BPM offers a lot of out-of-the-box functionalities."
"The case management functionality of this solution has been most valuable."
"The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system."
"The robotic process automation has increased the confidence of business users."
"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"Difficult to export in formats other than PDF."
"I would like to see a facility for building a simple CRUD application. In Bizagi, you can use database modeling, diagrams, forms, etc., but in some circumstances I need CRUD (Create, Read, Update, Delete) functionalities which are not there yet."
"There could be more documentation."
"Sometimes, when your process is big with multiple lanes, the product will freeze the issue noticed on multiple laptops, not a single PC."
"Agriculture, Industry."
"Bizagi needs a way to define categories such as process groups like the APQC framework, PCF, and handle the processes within it."
"The solution is a bit heavy on resources and has slowed down my computer."
"The tool is expensive and it should improve its pricing."
"The previous versions had good training documents but the updated versions need to improve the documentation."
"The solution could be more scalable."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"Pega BPM's documentation should be improved, especially for freshers or new trainees."
"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
Bizagi is ranked 7th in Business Process Management (BPM) with 78 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Bizagi is rated 8.4, while Pega BPM is rated 8.2. The top reviewer of Bizagi writes "A flexible, customizable solution that reduced time to market, but the UI and customer support could be better". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Bizagi is most compared with Camunda, Visio, Bonita, Microsoft Power Apps and ADONIS, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and AWS Step Functions. See our Bizagi vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors, best Process Automation vendors, and best Rapid Application Development Software vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
