We performed a comparison between BlackBerry Enterprise Mobility Suite and Jamf Pro based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."It has improve our organization through the remote management of non-domain joined devices."
"The solution is scalable. We currently have tens of thousands of users within our organization using the solution."
"It's really easy to access."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"In terms of technical support, you will get an immediate response."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"The most important feature is Blackberry Work, for sure, because that is where you have email."
"There is very high flexibility for different setups of single users, so it can give a single use many different device types with different enrollment types."
"The containerization of the workspace is what we have found to be the most valuable."
"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."
"If a device is stolen, you have the power to remove all of the contents remotely. You can do this very quickly."
"We were able to utilize Android for Work-Premium in BlackBerry Android devices."
"It has a good ease of use, and its intuitive."
"Whenever we have issues, people rely on the ability to check messages promptly."
"The DEP enrollment is quite good. We're planning to migrate to the Jamf cloud this month."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"Thanks to Smart Groups and patch management, a lot of the work being done is via a hands-off approach."
"The Automated Device Enrolment is great!"
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"I found that automated enrollment is very powerful because you can bring standardization to the environment."
"The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"The reports aren't complete, and it's not easy to build custom reports. For example, Windows Autopilot isn't working well in cases where the computers don't have a good internet connection. Then the option is not good enough."
"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"The installation could be improved to be simplified."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"Lacking ability to leverage more iOS device management internally."
"From the past to the present, before mobility location, we frequently required a restart."
"I would like to see better integration with our AD. Instead of having to use Active Directory groups, we'd like to use Active Directory attributes instead. There is a lot of overhead in managing. Whereas, if we could key on something tied to HR, or some other feed indicating who they are or what role they have, and manage them that way, that would be much preferable than having to manage people with Active Directory groups. Because, if people move roles, then we have to make sure that we move them from one Active Directory group to another, which is hands-on, a lot of overhead."
"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."
"It would be nice if there was an easier way for team members to get onboarded in regards to what they have to do on the device. There are some programs like Apple DEP and Samsung Knox. Unfortunately, with these programs, to get existing users onto them, you have to factory wipe your device. If it did not have the DEP capabilities, it would be nicer if it did not have so many steps to go through. That is our biggest complaint from team members. It has too many steps."
"The interface could be improved."
"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."
"The installations on the device could be simpler. It is a good solution, and all the features are there. So, there isn't a lot to improve. I'm sure they already have their thought process on how to improve it."
"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"I'm not exactly sure where it could be improved off the top of my head, but there is room for improvement."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"I would like to see Jamf add more training tutorials and documentation."
"A dark mode would for sure be appreciated."
"There is room for improvement with Jamf Pro, especially regarding updates."
"There needs to be a mass policy change tool."
"The ability to ask a device to run a policy regularly would be a real advantage."
More BlackBerry Enterprise Mobility Suite Pricing and Cost Advice →
BlackBerry Enterprise Mobility Suite is ranked 17th in Enterprise Mobility Management (EMM) with 24 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. BlackBerry Enterprise Mobility Suite is rated 7.8, while Jamf Pro is rated 9.6. The top reviewer of BlackBerry Enterprise Mobility Suite writes "Helpful technical support, and performs well, but initial setup could be simplified". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". BlackBerry Enterprise Mobility Suite is most compared with VMware Workspace ONE, SOTI MobiControl and Ivanti Neurons for MDM, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
