We performed a comparison between Cisco Duo and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"It's easy to use for the security part, and it helps to improve our security posture."
"It is a good solution for hybrid environments and VPN."
"Multifactor authentication and secure two-factor authentication are the most valuable features. It's been around for a while, but now it's becoming an enforced behavior as opposed to something that you used to do as optional."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"Duo has allowed us to add an additional layer of security to our organization and to establish trust for every access request and secures our environment."
"SASE's most valuable features are proxy and content filtering."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"The scalability is pretty good."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The Live Logs are a cool feature. We can directly identify issues and divert user traffic."
"The most valuable features are the File Type Control and SSL bypass policies. We"
"The most valuable feature is the manageability of the micro tunnels."
"I find all Zscaler Private Access features valuable because each replaces flawed technologies, such as EPAs being replacements for VPN and PR as a replacement for PAM, so I can't mention only one valuable feature. Overall, Zscaler Private Access is a good solution."
"We have users who move throughout the world, and their levels of connectivity change. It can be a challenge, if someone is in Bahrain, to authenticate via Duo."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"It already integrates with lots of products, but it can integrate with more products. There should be easy integration with Cisco products because sometimes, it can be quite complicated."
"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."
"The technical engineers in the first line of support should improve their knowledge."
"Duo Security could be improved with the addition of more applications."
"I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"Zscaler Private Access could improve by improving external access. If external parties want to access locally to my company's services, we need to onboard them into our domain, otherwise, it doesn't work. Additionally, if their company also has Zscaler Private Access, then it doesn't work. They need to log in with our domain ID, not their company ID."
"The granularity in blocking is not sufficient, as new domains are automatically blocked for 30 days without further information."
"Users report application access or latency issues with Zscaler Private Access."
"The stability could be improved."
"To enhance their offering, it is advisable for them to focus on strengthening the foundation of their architecture. Additionally, they should consider integrating a broader range of services that go beyond what managed service providers typically offer independently."
"It would be better if the Zscaler Private Access team made it easier for people to find subscriptions on the portal, mainly information on what my customers subscribed to or the type of licenses purchased."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"We faced certain migration and implementation challenges in executing the tasks, so I would suggest improvement related to the stability of the solution."
Cisco Duo is ranked 3rd in ZTNA as a Service with 55 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Cisco Duo is rated 8.8, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey and RSA Authentication Manager, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Jamf Connect. See our Cisco Duo vs. Zscaler Zero Trust Exchange report.
See our list of best ZTNA as a Service vendors.
We monitor all ZTNA as a Service reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
