We performed a comparison between Prisma Access by Palo Alto Networks and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
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"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"We're now able to go after contracts that require a Zero Trust solution and Prisma's other technology solutions."
"The solution has all its capabilities in a single cloud delivery platform which is great and it provides overall good protection."
"The most valuable feature is the zero-trust part of this solution."
"The scalability of the solution is excellent."
"It's quite reliable and performs well for users."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"Yes, it is very stable. I have never seen it go down, not once."
"It is easy to use."
"It does the job. What it is needed for. I can use it for VPN, I can use it for secure connections, I can use it as a firewall. So the solution does the job."
"The VPN is great for the stability on offer and for the cloud updates and insights you can get."
"I like its ease of use. It has a single pane of glass for the ZIA and ZPA pieces. It is very manageable. It is also very easy to deploy for secure access, and it gives half-decent coverage for visibility in terms of what the users use and what data is being proxied through the access gateway."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"It is straightforward to set up."
"The most valuable feature is the manageability of the micro tunnels."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Better integration with the MDM solution would be useful."
"The price can be reduced to make it more competitive."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"Dependencies of applications sometimes is a bit confusing."
"My clients would like to see a more feature-rich product."
"When it comes to integration mechanisms, Prisma SaaS does not support reverse proxy type of integrations."
"There can be some latency issues with the solution that should be improved."
"The licensing model isn't flexible enough. It's an all-or-nothing model. Other providers in the market allow you to buy modules or add-ons separately. With Prisma Access, you have to purchase the same module for all users."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"The area that requires improvement is their support. The current support is lacking."
"The stability could be improved."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"There is some issue while accessing the portal. It takes too long."
"Conflicts arise if you do not have the same management teams on the product."
"The interface needs a bit of work."
"There are latency issues with the solution. They are small, however, they are there when you compare it to other vendors."
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Prisma Access by Palo Alto Networks is ranked 2nd in ZTNA as a Service with 58 reviews while Zscaler Zero Trust Exchange is ranked 1st in ZTNA as a Service with 34 reviews. Prisma Access by Palo Alto Networks is rated 8.2, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Prisma Access by Palo Alto Networks is most compared with Netskope , Cisco Umbrella, Zscaler Internet Access, Prisma SD-WAN and Microsoft Defender for Cloud Apps, whereas Zscaler Zero Trust Exchange is most compared with Cato SASE Cloud Platform, Axis Security, Cloudflare Access, Cisco AnyConnect Secure Mobility Client and Perimeter 81.
See our list of best ZTNA as a Service vendors and best Secure Access Service Edge (SASE) vendors.
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