We performed a comparison between Cisco ISE (Identity Services Engine) and One Identity Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Access Control (NAC)."I really enjoy the live log section. Sometimes, you will have someone who is having issues connecting to the network, and then you have to ask them the dreaded question of, "Did you type a password wrong?" They will probably tell you, "No," but the live log can help sort that out. It gives us that extra ability to assist the end user and make sure that we are making them happy."
"I love the policy sets, they are really nice and dynamic."
"With NAC, the profiling feature is valuable. We're able to see what we have out there in the network and dynamically assign policies to it. We can then use that to enforce TrustSec policy or anything else with NAC."
"The way the ISE works is you can get into defining. Let's say, in my case, I've got a Windows laptop and I've got an Apple product and those have unique identifiers, unique back addresses. It would say that this in my profile so I could get to those apps with either device, 24/seven. That's how granular the ISE or these NAC Solutions can get."
"It is stable and easy to use."
"Profiling is one of the most valuable features. We have a lot of different devices between cameras, access points, and laptops that get plugged in."
"When we use ISE, one of the helpful things is that I can go through the dashboard and get every step along the way of how a device was authenticated. If it's failing, why did it fail? Why is it unauthorized? If there's an error, what is the error and how can I fix that error? If it's something that, if they should be passing, why are they failing?"
"The initial setup was easy. It took around one month. We did the installation part within half an hour to two hours but we found a couple of issues so we raised a case and once everything was resolved it was a month in total."
"One Identity Manager offers several features that I found advantageous compared to other tools."
"One Identity Manager is flexible and offers numerous connectors that enable us to serve as the core component of the system, as well as to construct our own connectors using the API."
"The solution is flexible. You can customize it a lot. You can can build connectors, connecting them to a new application, and so on."
"This solution is quite flexible. We have a lot of customization since we have our own business processes."
"The self-service functionality of One Identity Manager is arguably the most valuable feature."
"This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights."
"For me, personally, the automation is the most valuable feature. I don't have to do things manually, like creating user accounts and provisioning them to the target systems."
"We have been able to make our help desk self-sufficient by giving them role-based access. We have been able to reduce service dependency by 40% to 50%."
"This product doesn't work in isolation."
"Cisco could improve the GUIs on their hardware."
"The knocks I have against the product are the number of bugs that we encounter, constantly, and the amount of upgrading that we have to do."
"There is room for improvement in CLI. Most things are done through the GUI, and there aren't many commands or troubleshooting options available compared to other Cisco products like switches and routers."
"They should improve the upgrades. It's not easy to upgrade the solution."
"The tracking mechanism in Cisco ISE is relatively costly, especially its vendor-specific protocol."
"The UI and UX could be more seamless and easier to use."
"There can be a little bit more integration between the controller management and ISE. There are two dashboards, you have the controller dashboards, and you have the ISE dashboard it would is a way to maybe integrate that into one. That would be great. It's not that bad. It would be easier if it could be combined into one dashboard."
"The identity governance components have some room for improvement, particularly the ability to terminate an employee's ID after leaving the company."
"The initial setup was complex."
"One Identity has a self-service portal but many customers need a helpdesk where they can go in and request. To make that happen we need to do a lot of customization. Maybe that could be improved..."
"Improvements in documentation would be beneficial."
"The initial setup was complex. We have a lot of different systems. The journey from implementing to joining all the systems was difficult."
"The support team could be improved on. The first level of support essentially looks up knowledge base articles and often can't provide the answer needed."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"Right now, they run an on-prem solution. Our preferred solution for cloud is Azure. So, we have yet to determine how we want to take this forward, because at this time, we are only using Graph APIs to do some Azure-related actions."
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Cisco ISE (Identity Services Engine) is ranked 1st in Network Access Control (NAC) with 138 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 77 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while One Identity Manager is rated 8.0. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Genian NAC, whereas One Identity Manager is most compared with SailPoint Identity Security Cloud, Oracle Identity Governance, EVOLVEUM midPoint, ForgeRock and One Identity Active Roles.
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