We performed a comparison between ForgeRock and One Identity Manager based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"The Governance and self-service that can be set up so you can use them yourself to work in the system are the most valuable features. End users can be enabled to help themselves."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"Easy to navigate, handle and manage the applications."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The support is good and prompt."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Easy to customize and adaptable to any environment."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"An outstanding feature of One Identity Manager, compared to SailPoint, is the dashboard where they present everything. With the dashboard, the customer can see how the integrations have happened."
"We no longer keep users who shouldn't exist."
"The biggest improvement has been the auditing. Now we have a record of what the users have, what the users have requested and when, and when things were approved. It's all in the same system."
"This solution is quite flexible. We have a lot of customization since we have our own business processes."
"The solution does lots of things that we did manually before."
"It brings simplicity into complex matters."
"It gives the best user experience, enabling us an overview of all user entitlements."
"The most valuable feature of One Identity Manager for me is its Designer tool."
"The solution should be made more agile for customers to own or configure."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"The reporting on the warehouse data and the import process both have room for improvement."
"There's a challenge with handling large amounts of data in this system."
"Omada's reporting functionality is limited and could benefit from greater customization."
"If I had to name one thing, it would be the user interface (UI)."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We would like this solution to be developed for use with mobile applications."
"The solution could improve by adding more advertising and marketing."
"Automatic Deployment needs improvement. it could be made easier."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"They should improve the solution by include reporting."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use."
"I would like to have more advanced features and reporting added to One Identity Manager."
"Their technical support's attitude is a bit strange. Quite often, we have to prove that there is a problem with the product rather than having them prove that there is not a problem with the product."
"The performance could use improvement. Sometimes synchronizations take too long."
"The performance could be better. I also think One Identity could improve its documentation for developers. Many of One Identity's features aren't fully documented. We don't have enough information on how to use them."
"One Identity Manager can be made more user-friendly for end users."
"Some features aren't supported by the technical support. It is based on your own risk, which I can accept, but I would be happier if they would provide me some additional information about them anyway, e.g., deleting tables or columns."
"One of the things we would like is the ability to have more than one system role manager. That would be nice. For example, when people are on vacation, sometimes it gets a little hard to administrate system roles."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while One Identity Manager is ranked 3rd in Identity Management (IM) with 77 reviews. ForgeRock is rated 8.0, while One Identity Manager is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and IBM Security Verify Access, whereas One Identity Manager is most compared with SailPoint Identity Security Cloud, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt. See our ForgeRock vs. One Identity Manager report.
See our list of best Identity Management (IM) vendors.
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