We performed a comparison between Cisco SD-WAN and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cisco SD-WAN is a stable solution."
"The primary advantage we've observed is the simplification of deployment, leading to decreased IT costs and enhanced operational efficiency."
"The solution is stable and reliable."
"Cisco products are rated to handle the heat and are very rugged, making them a good corporate standard."
"You get security, all of the service you need, and it's easy to deploy."
"I like the feature that lets you transfer from old devices to new devices without changing the hardware and subscription."
"Cisco SD-WAN's best features are the development of network links, application control, and bandwidth monitoring."
"The solution is good to use and easy to handle and manage from the centralized location or from the cloud."
"I like that the integration with Palo Alto is easy."
"Prisma supports all of the applications we're currently using."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"I like the link monitoring and analytics. These are the features that set Prisma apart from other products. Prisma works well with large, complex networks. One of my clients is a top bank in the United States, and Prisma has performed well for that customer."
"The product's initial setup phase is straightforward."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"Cisco SD-WAN is not as easy to deploy as the Meraki and FortiGate solutions. The zero-touch deployment could be a lot better. The deployment and initial setup are complicated and could be better."
"The user interface needs to be more friendly."
"Some competitors are much faster in providing out-of-the-box solutions, more innovative solutions. In terms of innovation, in many cases, they're lagging behind."
"The deployment is complex."
"The solution could be more secure. Security is always a priority for us."
"They have taken away our ability to do what we are good at, which is working on the CLI, the interface right on the router. They have limited the commands so much that troubleshooting is nearly impossible."
"The solution needs to be more flexible around legacy devices."
"The process of onboarding the vSmart, vBond, and vManage should be improved to make it easier to manage in general."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Prisma SD-WAN's technical support should be improved."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
"The tool needs to work on price and complexity."
"The only con is the pricing because it's more premium."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
Cisco SD-WAN is ranked 1st in Software Defined WAN (SD-WAN) Solutions with 86 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 12 reviews. Cisco SD-WAN is rated 8.0, while Prisma SD-WAN is rated 8.6. The top reviewer of Cisco SD-WAN writes "A solution for integrating services to enhance up-time, performance and lower costs". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Cisco SD-WAN is most compared with Fortinet FortiGate, Meraki SD-WAN, VMware SD-WAN, Juniper Session Smart Router and Peplink SpeedFusion, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Meraki SD-WAN, Fortinet FortiGate, Aruba EdgeConnect SD-WAN Platform and VMware SD-WAN. See our Cisco SD-WAN vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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