We performed a comparison between Trend Micro XDR and Cisco SecureX based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to threat prevention, real-time visualization, and ability to prioritize network-based detection and response. Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering.
Comparison Results: Our users prefer Trend Micro XDR over Cisco SecureX. Trend Micro XDR is praised for its comprehensive attack view, high detection rate, and easy setup. Cisco users say SecureX would benefit from better documentation and search features.
"The portal is quite user-friendly. There is integration with Office, Intune, and other products from the same portal. From there, we can see which policies are installed on a particular machine. We also can manage devices, groups, and tagging."
"The integration between all the Defender products is the most valuable feature."
"Among the most valuable features are the alert timeline, the alert story, which is pretty detailed. It gives us complete insight into what exactly happened on the endpoint. It doesn't just say, "Malware detected." It tells us what caused that malware to be detected and how it was detected. It gives us a complete timeline from beginning to end."
"The integration, visibility, vulnerability management, and device identification are valuable."
"The best feature is probably the alert generation. When I do a security reset, the other session triggers instantly from the Defender console, and I can work on it. The policies are three times, but they are also ready to install it."
"The most valuable feature is the network security."
"The summarization of emails is a valuable feature."
"It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"The automation and orchestration tools are the most valuable features."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"The automatic EDR system that notifies us when something is wrong is valuable."
"The solution is stable."
"The proactive approach is the best feature."
"We haven't had any issues with configurations or customizations."
"The most important thing for us as a customer is that we can spend more time in other places as it's simpler to have that overview. We have much more time for other tasks."
"VisionOne offers a clear window into the security posture of our endpoints."
"They were one of the companies, early on, that spent a lot of time integrating their toolsets, and I was really impressed with that... the endpoint management system could reach out to the Deep Discovery system on the network and pick up something that it perceived as a suspicious object."
"We had a quick deployment. The solution is easy to set up."
"Generally, antivirus products provide a central control to manage every device in terms of who is installing it or who is trying to disable it, but Microsoft doesn't have such a control center for the antivirus product it provides."
"The only problem I find is that the use cases are built-in. There is no template available that you can modify according to your organization's standards. What they give is very generic, the market standard, but that might not be applicable to every organization."
"My client would like the solution to be more customizable without using code. You can only build on the default console, but we're not allowed to change it."
"Stability could be improved by avoiding frequent changes to the interface."
"There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again."
"The web filtering solution needs to be improved because currently, it is very simple."
"The documentation on their website is somewhat outdated and doesn't show properly. I wanted to try a query in Microsoft Defender 365. When I opened the related documentation from the security blog on the Microsoft website, the figures were not showing. It was difficult to understand the article without having the figures. The figures were there in the article, but they were not getting loaded, which made the article obsolete."
"I'd like to see a wider solution that includes not only desktop devices but also other devices, such as servers, storage cabinets, switching equipment, et cetera."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"One of the improvements the product needs is more integration with collaboration platforms."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"For us, the biggest sticking point is that the product is not being designed for multi-tenancy use at present, from an MSP perspective."
"I would like it to integrate with another solution, e.g., DNA. I would like it to connect to that solution, but not the security aspect."
"Enhancing automation capabilities could further improve the product."
"I'd like to see alert time reduction so that they show up on the dashboard faster."
"We've received some mild complaints that the documentation is sometimes not up to date."
"We'd like to see a few more integrations."
"The support should be improved."
"It should integrate with more tools. There are a lot of tools that can do the PTP dump."
"The solution only supports Windows and Mac. It would be helpful if it could support other OS, such as Linux."
"Vision One's search could be improved. While the platform is very user-friendly, the search feature uses terms that aren't as intuitive."
"Reporting could be a little bit better. They are working on it, and it is getting better."
Cisco SecureX is ranked 14th in Extended Detection and Response (XDR) with 13 reviews while Trend Vision One is ranked 6th in Extended Detection and Response (XDR) with 43 reviews. Cisco SecureX is rated 9.0, while Trend Vision One is rated 8.6. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Splunk SOAR, Cisco Secure Network Analytics, Fortinet FortiSOAR and Wazuh, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Vision One Endpoint Security, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and Cynet. See our Cisco SecureX vs. Trend Vision One report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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