We performed a comparison between ConnectWise Automate and Oracle Enterprise Manager based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."It's definitely improved the help-desk servicing, et cetera."
"The database is great. It's a nicely ordered database."
"Remote access and detailed monitoring help us support our equipment."
"It's a very good IT tool for a company that provides IT services. It is very helpful for technicians to work with the tool to see all of the customers in one place and then manage all of the computers in one place."
"The initial setup is easy and the deployment is quick."
"We use monitors to keep track of our machines. We use a pretty good portion of information from Automate."
"It allows us to manage all client requests, jobs and invoicing."
"It is very scalable."
"SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications"
"The most valuable features of Oracle Enterprise Manager are the data guide and online monitoring."
"I have found the uptime of all of our systems to be most valuable with this solution. This is important because we need to guarantee specific uptime and preventive maintenance. We need to know upfront if there are going to be any issues on the database so we can proactively solve those."
"I rate Oracle Enterprise Manager eight out of 10 for stability."
"The solution is easy to use and has good performance."
"It's user friendly."
"The most valuable features are security and speed."
"I mostly use the top events, and look at how the execution is happening on the database; and monitoring the cluster level rates. I even look at the execution plan."
"The fixed client for Automate is slow. The web client is not very intuitive."
"They could use some automated alerts particularly when we're talking about an MSP that might shoot over."
"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality. For example, when I want to give a report for a specific machine, ConnectWise doesn't seem to have this as an option. I'm not sure if I'm missing something, or if the reporting functionality is just poorly conceived."
"This is a raw system. Of course, it has some flaws that could be improved. But, it's something that we will have to work with to get to the point where we need this, we request it and they do their best to make it happen."
"In Patch Manager, there should be more reportability so that it is easier to see the updates that I have applied to a machine and when the next update will happen. A lot of times, it seems like all the information is kind of thrown all over the place, and you can't really see it all at the same time. There should be a simplified patch data view that allows us to quickly confirm that our various clients are getting patched as they should be."
"The menu doesn't always load properly."
"We would love to get feature updates and cumulative updates fixed. I know they aren't really supposed to be pushed with Patch Manager. We've got recommendations from ConnectWise to use the scripted feature update installs, scripted KB updates, etc. Having these in Patch Manager itself would be great."
"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."
"The deployment is not straightforward."
"The solution’s pricing could be improved."
"The interface offered by Oracle Enterprise Manager has certain shortcomings and needs improvement to become a nice tool."
"The solution's agents work with Java, and the Java code sometimes consumes a lot of memory on the CPU."
"There are limited numbers of other OEM devices that can be integrated into enterprise management that can be scaled by Oracle by adding other OEM devices to enterprise management."
"The interface could be more friendly for basic users."
"It needs to support the Database versions lower than 10.2."
"Patching. It's extremely difficult to determine what requires patching and the process to patch each component is slightly different."
ConnectWise Automate is ranked 7th in Remote Monitoring and Management (RMM) with 15 reviews while Oracle Enterprise Manager is ranked 1st in Database Development and Management with 123 reviews. ConnectWise Automate is rated 7.4, while Oracle Enterprise Manager is rated 8.4. The top reviewer of ConnectWise Automate writes "Responsive, integrates well with other applications, and the technical support is helpful". On the other hand, the top reviewer of Oracle Enterprise Manager writes "Provides good stability and has an easy implementation process". ConnectWise Automate is most compared with Kaseya VSA, ConnectWise RMM, NinjaOne, Microsoft Configuration Manager and Tanium, whereas Oracle Enterprise Manager is most compared with Zabbix, Dynatrace, Quest Spotlight, AppDynamics and Quest Foglight for Databases.
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