We performed a comparison between CrowdStrike Falcon Complete and Cybereason Managed Detection & Response based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"It is a cloud-based solution. You can easily scale it."
"The system is valuable as it is a fully managed endpoint protection service designed to stop breaches, detect threats, and respond to incidents effectively."
"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."
"The response service is the most valuable as it frees up our IT staff to focus on other tasks."
"The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."
"The most valuable feature of CrowdStrike Falcon Complete is the overall endpoint protection."
"The solution is easy to deploy and manage."
"Falcon Complete's best feature is detection. The interface is also user-friendly."
"The most valuable feature of the solution is endpoint management...The solution's support team is quite good at giving us feedback if there is an issue."
"I would like to get more reports from Binary Defense about what they're blocking."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"I would like to see more frequent check-ins with our security status."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"We found a couple of bugs in the user interface."
"It really is an expensive product in the South African market. And they need people in our country. Their partner program isn't yet where it should be. They need a lot of work and there's a lot of improvement needed."
"There have been some issues with Falcon Complete's performance."
"I want better integration with other security solutions; integrating with third-party apps wasn't as seamless as I expected."
"This solution is lacking in a recovery feature. If there is a full compromise, this product can't recover the machine, which results in us having to rebuild the entire system."
"We'd like the pricing to be a bit lower in the future."
"The only aspect where we've offered feedback for potential enhancement is essentially the user experience."
"Its reporting feature could be user-friendly."
"The solution is costlier compared to other solutions, which may be a concern for price-sensitive customers."
"For every new client or every new case, my company has to spin up a new instance, because of which there is a new URL."
More Cybereason Managed Detection & Response Pricing and Cost Advice →
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 75 reviews while Cybereason Managed Detection & Response is ranked 23rd in Managed Detection and Response (MDR) with 1 review. CrowdStrike Falcon Complete is rated 8.6, while Cybereason Managed Detection & Response is rated 8.0. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of Cybereason Managed Detection & Response writes " A scalable tool with an easy initial setup phase useful to deal with incident response". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary, whereas Cybereason Managed Detection & Response is most compared with .
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
