We performed a comparison between CyberArk Privileged Access Manager and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"The combination of CPM and PSM resolves a lot of use cases."
"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"Automates password management to remove the human chain weakness."
"The technical support is good."
"The biggest feature is the security of the overall solution. It's very secure. The vaulting technology and the number of security layers involved in the vault, where privileged accounts are actually stored, is the heart of the solution."
"The key aspects of privileged access management are being able rotate passwords, make sure someone is accountable, and tie it back to a user (when the system is being used)."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"Endpoint to network protects the line."
"Technical support has been helpful and responsive."
"What I like most about Symantec Advanced Threat Protection is its notification capability."
"The Application Control code and the easy integration are valuable features."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
"The incident management on the solution is very good. You get a lot of detailed information about an incident. You also get a lot of documentation in connection with the CVI or integration."
"All of the solution's features are quite valuable for us. We especially like the threat protection it provides."
"Symantec Endpoint Protection provides end-to-end protection. Along with antivirus protection, it has a lot of key areas, including intrusive prevention, firewall features, and application and device control."
"One of the main things that could be improved would be filtering accounts on the main page and increasing the functionality of the filters. There are some filters on the side which are very specific, but I feel there could be more."
"More additional features as far as the REST is concerned, because we have something which was the predecessor to REST. A lot of the features which were in the predecessor have not necessarily been ported over to REST yet."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"We found a lot of errors during the initial setup. They should work to improve the implementation experience and to remove errors from the process."
"The PTA could be improved. Currently, companies often have multiple domains and sometimes it's difficult to implement CyberArk in this kind of infrastructure. For example, you can add CPM (Central Policy Manager) and PSM (Privileged Session Manager and PVWA (Password Vault Web Access) for access, but if you want to add PTA (Privileged Threat Analysis) to scan Vault logs, it is difficult because this component may be adding multiple domain environments."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"Some of the additional features that we are looking at are in the Conjur product. I am specifically discussing key management, API Keys, and things for connecting applications in the CI/CD pipelines."
"The lead product has a slow process. There are some reports and requirements from CyberArk which are not readily available as an applicable solution. We have made consistent management requests in the logs."
"Entire threat protection is not available for the advanced features."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"The support has dropped down to a five out of ten."
"It should be able to collect information if the agent is disabled."
"Scalability could be better."
"It also needs network-based threat protection for shared folders and files."
"An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Symantec Advanced Threat Protection is ranked 20th in Advanced Threat Protection (ATP) with 14 reviews. CyberArk Privileged Access Manager is rated 8.8, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Check Point SandBlast Network, Microsoft Defender for Office 365, Trellix Network Detection and Response and Fortinet FortiSandbox. See our CyberArk Privileged Access Manager vs. Symantec Advanced Threat Protection report.
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