We performed a comparison between Cybereason Endpoint Detection & Response and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"This is stable and scalable."
"The setup is pretty simple."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The most valuable feature is the analysis, because of the beta structure."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"For me, the technical support is good."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"The solution is efficient."
"The initial setup was easy and straightforward."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"The initial setup process is straightforward."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The interface is user-friendly."
"The initial setup is very straightforward."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"The most valuable features are the anti-malware and antivirus capabilities."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Able to quarantine any malware."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"I use this solution for data blocking, software protection, and frame protection."
"It helps us quickly address potential issues and provides us with valuable insights."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Making the portal mobile friendly would be helpful when I am out of office."
"The dashboard isn't easy to access and manage."
"The product's reporting isn't great."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"It initially took some time to deploy."
"I feel that the product lacks reporting features and needs improvement."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"There can be problems with the EDI."
"The network coverage becomes an issue most of the time."
"Integration with different platforms could be an area for improvement in Trend Micro ServerProtect, e.g. it needs more integration. It could also be more secure and more stable. In the next release, this solution should also include more EDR visibility."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"One thing I have been facing is that some fake threats have appeared that even Trend Micro was not able to clear up. It couldn't tell you why these threats are happening, where they are coming from and what the costs are."
"Could include additional features such as an intrusion prevention system."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"No built-in vulnerability scanner for management solutions."
"The cost is very high and it should be lower to be more competitive."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
More Cybereason Endpoint Detection & Response Pricing and Cost Advice →
Cybereason Endpoint Detection & Response is ranked 44th in Endpoint Protection Platform (EPP) with 19 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and CylancePROTECT, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Bitdefender GravityZone Enterprise Security. See our Cybereason Endpoint Detection & Response vs. Trend Micro ServerProtect report.
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