We performed a comparison between Microsoft Defender for Endpoint and Trend Micro ServerProtect based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"Fortinet is very user-friendly for customers."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Ability to get forensics details and also memory exfiltration."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The price is low and quite competitive with others."
"NGAV and EDR features are outstanding."
"Defender is integrated into the operating system. It's integrated with everything. You don't have to spend time analyzing what you have to do to be sure that the integration is okay between the security tool and all the other apps. This, from my point of view, is the main advantage."
"User-friendly, offering safety and security."
"Microsoft's technical support is fantastic."
"Its real-time security is the most valuable."
"It's absolutely free to use."
"It depends on the licensing. Most of the customers have got at least a 365 E3 license, and they can use most of the features of Windows 10 Defender. So, anyone who has got an enterprise license can start using those features. Some of the customers have got E5 licenses, and they can use all advanced features. Customers with E5 licenses use the advanced site protection (ATP) features and web content filtering without going via a proxy, which gives the benefit of replacing the proxy. They can get the benefit of MCAS and integration with Intune and the endpoint manager. It is a kind of single platform for all 365 technologies. It helps customers in managing everything through a unified portal."
"Microsoft Defender for Endpoint is scalable. Currently, we have 600,000 users in our organization."
"Because it has been integrated with the OS, we get the entire software inventories, and we even get access to the registries. Those are the primary features."
"ServerProtect's best feature is virtual patching, which takes care of patching even if your servers aren't updated with the latest threat definitions."
"Able to quarantine any malware."
"It can be managed from the cloud."
"Allows us to protect OneDrive and SharePoint, and emails too."
"Virtual Batching and the intelligent anti-malware components are valuable security tools."
"Scalable security solution with virtualization and virtual patching functions, able to provide full security that's specific to the service, e.g. it handles virtual machines better."
"The initial setup is very straightforward."
"It helps us quickly address potential issues and provides us with valuable insights."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"FortiEDR can be improved by providing more detailed reporting."
"I haven't seen the use of AI in the solution."
"Detections could be improved."
"The dashboard isn't easy to access and manage."
"More integration with different platforms is an area for improvement for this product, and should be included in its next release."
"Our team's knowledge of the solution needs to be improved, and Microsoft could do a better job conveying the necessary information to users. We could proactively use the tool more and explore capabilities we are not yet utilizing."
"Microsoft Defender for Endpoint can improve by making the reporting faster. It takes some time to reflect back to the administration portal of what has been updated. For example, out of 100 Computers, approximately 90 computers received updates, but when you check the administration portal over one or two days, you will only see 75, even though 90 were updated."
"It would be nice to have a paid upgrade that would provide additional screening of the day-to-day activities."
"This solution is not secure, which is why I have moved to Linux."
"Microsoft Defender for Endpoint is effective for validating work, but not ideal for investigations."
"It would be helpful if they offered video tutorial guides."
"I would like MDE to have the ability to isolate a certain amount of time on the timeline."
"We found that when we push Trend Micro from the console to our client's PCs, we need to manually restart the PC. I have 500 users and the manual input is time-consuming."
"There are a few areas of improvement. Despite its high performance, there are certain aspects related to the operating system that could be improved. Specifically, I find that the protection for certain actions requires more effort compared to other actions."
"Trend Micro is a little bit complicated when it comes to setting up special policies."
"No built-in vulnerability scanner for management solutions."
"Notifications are not very good with Trend Micro."
"I would like to see SMS notifications sent as alerts, in case we do not have access to our email."
"The cost is very high and it should be lower to be more competitive."
"Lacking analytics and a machine learning technique."
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while Trend Micro ServerProtect is ranked 48th in Endpoint Protection Platform (EPP) with 13 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro ServerProtect is rated 7.8. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro ServerProtect writes "Ensures comprehensive protection, monitoring capabilities, and real-time insightful information". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Microsoft Intune, whereas Trend Micro ServerProtect is most compared with CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, SentinelOne Singularity Complete, Kaspersky Endpoint Detection and Response Optimum and Bitdefender GravityZone Enterprise Security. See our Microsoft Defender for Endpoint vs. Trend Micro ServerProtect report.
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