We performed a comparison between CylanceOPTICS and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product's initial setup phase is very easy."
"The solution was relatively easy to deploy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The setup is pretty simple."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Ability to get forensics details and also memory exfiltration."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"CylanceOPTICS is pretty stable."
"The solution has a high level of trust in the industry."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"Scalable endpoint protection solution that takes seconds to set up per device. It has a rollback feature and offers good technical support."
"We find the solution to be scalable."
"The hunting feature is most valuable for detecting malicious or suspicious activity."
"It uses AI technology so it can find known and unknown threats. It is stable and provides one of the best technical support."
"We have a preference for their receptor. It's good at finding many EFC files. EFC files could have a virus."
"The most valuable features are threat hunting, the ability to disconnect or disable a machine's network connection in real time, and the ability to restore the connection once the issue is resolved quickly."
"Offers good protection against ransomware."
"I have found the most valuable feature to be the rapid threat detection."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Making the portal mobile friendly would be helpful when I am out of office."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"The solution is not stable."
"The support needs improvement."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"The reporting is very weak and not very good at all."
"Too many false positives are reported."
"The product's initial setup process could be easy."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The product's technical support is slow."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The detection component is something that they have to work on."
"Although the SentinelOne firewall seems to offer potential benefits, in reality, it hasn't proven to be very helpful."
"If there is a vulnerability that we know about, I search for that vulnerability—for example, Adobe. There are different versions of Adobe, but I'm not able to compile them into one report. I have to create separate reports for those versions."
"I would like to see category-based web filtering."
"There is not much focus on the on-premise solution as the license cap is so huge for small and medium-sized institutions."
"Ranger does provide me with visibility of the network, but not completely because the assets it scans are often mistakenly identified regarding what type of device they are."
"I would like to improve the reports because they are not so customizable and we would like more info from them."
"The solution should include USB blocking for specific machines."
"Periodically we have an application that does not work correctly when SentinelOne is installed, yet performs as expected when SentinelOne is removed."
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CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. CylanceOPTICS is rated 7.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our CylanceOPTICS vs. SentinelOne Singularity Complete report.
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