We compared CylancePROTECT and SentinelOne Singularity Complete based on our users reviews in five parameters. After reading the collected data, you can find our conclusion below:
Comparison Results: Based on user reviews, CylancePROTECT has advantages in terms of easy setup and control. It has a user-friendly interface, employs proactive AI monitoring, and has few false positives. However, it is criticized for its pricing, less user-friendly dashboard, and inadequate support and communication. On the other hand, SentinelOne Singularity Complete stands out in agent deployment, low resource usage, quick threat detection, and an intriguing interface. It also offers good value for the price, although improvements in administrative interface, stability, integration functionality, and reporting are suggested. Customer service and support for SentinelOne are generally positive, while the quality of support for CylancePROTECT is mixed.
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"It is stable and scalable."
"The stability is very good."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"NGAV and EDR features are outstanding."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Very easy to deploy. It can be done one by one or deployed by customizing an MSI file for GPO push."
"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."
"What's most valuable in CylancePROTECT is the optics feature. I also like its easy-to-use and user-friendly dashboard and monitoring system."
"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"The solution is stable."
"It does a good job of protecting us."
"You can manage all the threats and everything from a centralized dashboard."
"The most valuable feature of SentinelOne is the good graph it provides. It has a specific page where it detects the recent attacks on other machines or the hackers, for example, group APT28 and all."
"The initial setup is very straightforward and easy."
"The process visualization, automated response, and snapshotting are valuable. The integration and automation possibilities are also valuable."
"It is easy to manage and install. It has a very nice graphical interface that is very intuitive when end users are using it. You don't have to follow or read a book about 600 pages to have knowledge on how to use it. When SentinelOne is up and running, you can easily find your way."
"SentinelOne gives us visibility into various high-level vulnerabilities on every gateway on the network. It helps us prevent vulnerable devices from being compromised. We primarily use Singularity for its EDR functions. We're happy with that."
"The overall product quality is good."
"It has the ability to rollback a ransomware infection instantly and with minimal disruption to the user & provides robust reporting."
"The tool deletes the problem-causing process and prevents issues."
"The support needs improvement."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The solution should address emerging threats like SQL injection."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The only minor concern is occasional interference with desired programs."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The solution should implement AI in the product."
"I would say one thing that they might need to bring in is protection for mobile devices."
"I'd like them to do software distribution too, but they said that that's architecturally not at the product line."
"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"Singularity Complete needs to improve its ability to granularly select and extract the executable files that I want to run."
"The mobile agents need improvement, especially in their integration with the dashboard of the normal Windows Image-based agents."
"The SentinelOne portal is not user-friendly, which is one of its drawbacks."
"The filtering features of the application management console could be improved."
"In automation, if we could schedule when we run the task and on which systems we want to run the task, it would improve automation."
"The solution can use up a lot of resources when scanning. It would be ideal if it was lighter."
"One way to improve and get additional benefits would be for SentinelOne to host the updated installer files for us, rather than us having to download and host them ourselves."
"The setup process could be improved."
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CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 40 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 177 reviews. CylancePROTECT is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and VMware Carbon Black Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our CylancePROTECT vs. SentinelOne Singularity Complete report.
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