We performed a comparison between CYPHER Learning and SAP SuccessFactors Learning based on our users' reviews in five categories. After reading the collected data, you can find our conclusion below.
Features: SAP SuccessFactors Learning provides user-friendly training, a comprehensive catalog, and seamless integration with other software. CYPHER Learning stands out for its product training videos, gamification, and personalized content. SAP SuccessFactors Learning could benefit from enhancements in its mobile application, user management, flexibility, and pricing. CYPHER Learning requires improved grading and assessment, online exams, and automation.
Service and Support: Some SAP SuccessFactors Learning users faced challenges when communicating with the support team and complained about receiving generic responses. CYPHER Learning's customer service was praised for its promptness, well-informed support staff, and transparent support system.
Ease of Deployment: The setup process for SAP SuccessFactors Learning is complicated, especially when importing learning items. Users reported that CYPHER Learning is more straightforward. Users find it easy to get started with the help of excellent onboarding training and support.
Pricing: Users said SAP SuccessFactors Learning is costly due to initial fees and yearly support charges that can be burdensome for small businesses. CYPHER Learning offers a competitive and reasonably priced user-based pricing model.
ROI: Our users say that SAP SuccessFactors Learning's return on investment (ROI) depends on an organization's size and goals. CYPHER Learning users reported cost savings, decreased expenses related to logistics and travel, and enhanced overall efficiency and productivity.
Comparison Results: SAP SuccessFactors Learning is the preferred choice over CYPHER Learning. SAP SuccessFactors Learning stands out for its extensive catalog, advanced learning features, and seamless integration with other software solutions. Additionally, it offers enhanced resource allocation and access functions, resulting in a streamlined user experience. CYPHER Learning was praised for its product training videos, assessments, and gamification features. The customer service and support provided also received positive remarks.
"Compared to other platforms, it is very user-friendly and intuitive, and both teachers and students can easily find what they need and use the functions without extensive training."
"I mainly use the storage folders that allow students to upload their work in an organized way. By providing a large storage capacity, the system allows students to upload videos and images. I can also rate students and give them feedback with comments or stickers."
"Gamification is another feature that I've recently really gotten into and I have found that my students really enjoy getting points and badges. That reinforcement is critical... my students get that instant gratification. They get specific scores when they do specific tasks within CYPHER Learning and it lets them know. It's a really big motivator for my students."
"The lessons we offer in each course can be both in written format and in audio or video format. This dramatically helps participants to choose their best way of learning."
"It's just fully managed online and manages the whole process from the start of the student engagement all the way through their training, communicating with them via the platform, and completion of their training. It's one of the few platforms that just works."
"We also use the platform for automation and adaptive learning purposes. The ability to set trigger rules that show or hide specific class sections or assignments is as optimal as possible. Because it is intuitive, it is easy to create content for students in a personalized way. And it is very intuitive for the students."
"I can use a template to replicate class content so that I can use the same content in the three sections where I teach. That way, I don't have to continuously edit my classes. It's very useful."
"E-commerce is still one of the exotic features, meaning that not all LMS providers offer it. It is critical for us. We have had no trouble implementing payment gateways with this system and it works out-of-the-box without any special tricks."
"Reporting is very nice."
"The learning features are great."
"One valuable aspect of SAP SuccessFactors Learning is its stability and established customer base, particularly evident in modules like Employee Central."
"I like the product because it has logically synchronized modules."
"The most valuable feature for us in SAP SuccessFactors is the Performance Management module."
"The best feature of SAP SuccessFactors Learning for me is the assignment profile. It's a rather specific feature, but this is what comes to mind."
"I find the user interface user-friendly compared to the initial application."
"SAP SuccessFactors Learning is highly scalable."
"The system should help us more in the area of evaluation. I don't think CYPHER Learning has exploited this topic enough. I can upload rubrics for evaluation, but there are no additional information sources or other instruments for student evaluation."
"What we've been asking them for recently is that, while we really appreciate the shopping cart, it doesn't have a recurring payment charge. A lot of our participants, instead of paying the full fee, spread it out over several months and that feature is not there yet."
"If there is one area that I would like to see more improvement in, it would be around detailed reporting. There are some little things that they could add that would give us more insights and we'd like to access those things through the reporting."
"I would also like to see improvement to the mobile app, because our students are mobile-first. In our day-to-day interaction with students, if they can do everything on their mobile phones, that would be what they would appreciate the most."
"I have one team member who is in charge of monitoring and checking students' progress. She is very tech savvy and has really dove into the reporting feature in CYPHER Learning. If I had one complaint, it would be the reporting. It is so robust and detailed that it is hard to obtain some of the specific things that we want. That has been her response to me, and I have found the same thing. If I just want to know how many students have completed a course in a specific organization, then it is a little bit too daunting and difficult to obtain exactly what we use as our key indicators."
"I would like to have the ability to search by certificate number in order to verify the validity of a certificate."
"I would like to see an improvement in peer bonding and the possibility for students to share knowledge among themselves regarding the work that they do. That would greatly help in that it wouldn’t be a one-to-many communication format."
"The parents' training was not adequate. Parents say that it wasn't user-friendly for them."
"The technical support team has room for improvement."
"SAP SuccessFactors Learning's e-learning portal has a very poor interface when compared to Cornerstone or PeopleFluent. It's a very basic interface, but I know that it has a very good foundation."
"SuccessFactors Learning solely serves as a plain learning experience platform without any pre-existing content."
"The initial installation could be a bit easier."
"The solution should have a more user-friendly dashboard because its current dashboard is not so great."
"The flexibility and user-friendliness of the user's front end can be improved."
"SAP SuccessFactors Learning doesn't have a punch-in and punch-out facility."
"I am talking about SAP in general, so there are multiple screens that you have to go through, and it takes some time to get used to it."
CYPHER Learning is ranked 1st in Learning Management Systems (LMS) with 50 reviews while SAP SuccessFactors Learning is ranked 4th in Learning Management Systems (LMS) with 24 reviews. CYPHER Learning is rated 9.0, while SAP SuccessFactors Learning is rated 7.8. The top reviewer of CYPHER Learning writes " Rules engine allows us to automate aspects of our training, and we get full visibility into individual students' progress". On the other hand, the top reviewer of SAP SuccessFactors Learning writes "An easy-to-deploy and stable solution helpful for multiple HR-related activities". CYPHER Learning is most compared with Moodle, TalentLMS, Canvas LMS, Google Classroom and Cornerstone Learning, whereas SAP SuccessFactors Learning is most compared with Moodle, Workday, Litmos, Cornerstone Learning and Wombat Security Education Platform. See our CYPHER Learning vs. SAP SuccessFactors Learning report.
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