We compared Dell NetWorker and IBM Spectrum Protect based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. IBM Spectrum Protect is highly regarded for its ability to integrate with tape libraries and its customization options. Users also praised Spectrum Protect for its compatibility with various products, scalability, and stability. Dell NetWorker needs improvements in reporting, integration, and documentation. IBM Spectrum Protect could improve its integration with cloud services and make its interface more user-friendly.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. IBM’s customer service is described as high quality, friendly, knowledgeable, and responsive. At the same time, some said the support process can be lengthy.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. IBM Spectrum Protect's initial setup is challenging and demands skilled professionals to configure multiple parameters and features. This process can be time-consuming.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. IBM Spectrum Protect is considered expensive. The pricing model is complex, taking into account factors like processor type and volume.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Users have realized benefits from IBM Spectrum Protect’s data protection and retrieval. They appreciate its ability to reduce storage requirements with larger tape sizes.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. IBM Spectrum Protect is a reliable, customizable solution that allows smooth integration with tape libraries. At the same time, some say that the user interface could be more intuitive and Spectrum Protect could integrate better with the cloud.
"It is an extremely stable product."
"The solution has a longer lifespan."
"The solution is very stable, especially if you are using a RAC environment."
"The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this."
"The best feature is the DR replication for us."
"I feel that it is a good product."
"Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups."
"If it's set up the right way, it's a stable product."
"The solution is mostly stable."
"Forever incremental - allows TSM to optimize storage needs."
"The deduplication and compression features are the most valuable features."
"The most valuable features are compression and de-duplication."
"The technical support for Spectrum Protect is very mature. It is very committed to giving a top-notch support experience."
"Data archiving is easier and less time-consuming."
"We have better, faster backup times, and it has improved efficiency in the backups."
"It seems very scalable and robust. It can do what we require it to do."
"We are looking forward to better stability in future versions."
"The stability of the NMC could use some attention, as it tends to be a bit shaky during jobs and other operations."
"There are too many reboots and the software requires constant updating."
"Reporting and support for this product need to be improved. There are multiple bugs that need to be fixed."
"When you're working with VMware, you need to use vProxy machines. You have to install the vProxy for every host in the VMware environment."
"There are some limitations regarding scalability of the product."
"It's complex in nature."
"The UI is not user-friendly."
"IBM Spectrum Protect is not a very user-friendly tool."
"Integration with some applications in the healthcare field could be added, as that is a big part of our business."
"There were scalability issues only in the brand new features which were recently released."
"IBM's support hasn't been so good in the last few years."
"The version that we had when I first started made it look really bad. We are talking about commands that should have run in two seconds, but instead took four to eight hours. Other components were sluggish."
"Any feature that is compliant with virtualizing the application should be improved."
"The solution needs to work on disaster recovery integration. Basically, VMware applications to the cloud, for example. There needs to be integration with the storage, and integration with VMware."
"We are having a balance issue between the reclamation and the backup function. It has to take the space back from the tapes before it can record to those tapes, but sometimes those two processes are overlapping."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while IBM Spectrum Protect is ranked 17th in Backup and Recovery with 146 reviews. Dell NetWorker is rated 7.8, while IBM Spectrum Protect is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of IBM Spectrum Protect writes "Performance and recoveries are better, and customers are happier with performance". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Cohesity DataProtect, whereas IBM Spectrum Protect is most compared with Veeam Backup & Replication, IBM Spectrum Protect Plus, Commvault Cloud, Dell PowerProtect DD (Data Domain) and Dell PowerProtect Data Manager. See our Dell NetWorker vs. IBM Spectrum Protect report.
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We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.