We compared Dell NetWorker and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell NetWorker needs improvements in reporting, integration, and documentation. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"Simple, stable and straightforward."
"The extensive information provided on tool properties has been very useful, specifically the information on databases"
"The software’s best feature is data backup for any system."
"The initial setup is simple."
"The updated graphical interface is better than it used to be."
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"Technical support for this solution is very good."
"The interface is user-friendly and can be used by the end-users."
"The management and ease of installation are the most valuable features."
"In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are needed, they are always quick to respond and very knowledgeable."
"I don't know if it is the best or the worst but it's very easy to install and very easy to balance. Sometimes that it's a problem because the installer of these data gets extremely scared because it's so easy. The product is easy to install, easy to balance, and easy to work with. Another really good point is the instant recovery."
"Rubrik is an easy and automatic solution that needs no manual intervention."
"Drives the back-end through a powerful, well-documented API."
"The product's most valuable feature is the immutability of a backup."
"The ease of use and innovation are the features that stand out for us."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"The licensing rules are difficult to navigate and understand."
"We are looking forward to better stability in future versions."
"It could be more user-friendly."
"It would be beneficial to have a single user interface for all of the features."
"The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared."
"Could have a better recovery system."
"I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups."
"Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR."
"If there was something that we could get Rubrik to fix, it would be when our DBS takes snapshots of a server or the database, the replication doesn't kick off fast enough. They can't remote it to the peer site and manipulate it back up in order to move it over, take a copy of production, slap it over, and test it out. As I understand, they are working on it. Replication works. We also get spoiled by how good things are now. We get to a point where it is so easy but when something isn't instant gratification, it seems that everything else is so amazing, why isn't this right?"
"There are some corner cases where the Rubrik Connector (Agent) still doesn't work for our clients."
"I would like to see more information on encryption with the next release."
"I would like to see more openness for partners to access and assist in system management. Currently, access is limited, often handled by Rubrik personnel, likely due to security concerns."
"They have what's called an organization which means different groups of access to Rubrik, but the alerting only goes to the admins. My suggestion to Rubrik is to make sure that the separate organizations or groups of users get the appropriate alerting."
"Rubrik can only leverage cloud storage for archiving and has no cloud failover."
"User interface could be improved."
"We have some challenges with the solution's reporting because historical reports have some limitations."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Rubrik is ranked 4th in Backup and Recovery with 86 reviews. Dell NetWorker is rated 7.8, while Rubrik is rated 9.2. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Rubrik writes "Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and HPE StoreOnce, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud and Zerto. See our Dell NetWorker vs. Rubrik report.
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