We performed a comparison between Dynatrace and Graylog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. Graylog stands out with its exceptional search functions, seamless integration with Elasticsearch, and real-time data access. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. Graylog could benefit from additional customization options and an improved rule-creation process.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Graylog's customer service is generally well-regarded, with reviewers noting effective solutions and satisfactory experiences. While response times may differ, Graylog's support is considered superior compared to that of other products.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. Some Graylog users said the setup was easy. Other reviewers faced challenges, but these were easily resolved with help from the vendor’s support staff. Graylog is easier to set up in smaller environments, but it could get complicated in large clusters.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. Graylog offers an enterprise edition and an open-source option with a daily capacity restriction. Some users said that data costs can be expensive.
ROI: Dynatrace users said the solution saved them money and reduced downtime. Dynatrace users said the solution saved them money and reduced downtime. Graylog can offer some cost savings. The precise ROI may vary depending on the organization’s size and use case.
"PurePaths. The ability to see the transaction flow of the web request. It's valuable because our developers, when we have an issue, they can drill down to see exactly where in the application, the call in the application; where the high response time is, or where something is wrong."
"It is getting to the point that the CTO of the organization knows the tool by first name and will look to have it brought up, because it is so consistent, reliable, and a cornerstone for solving problems."
"We had a very quick turnaround, and it solved our problems. We get more insights into what our code is doing, where the bottlenecks are. The tool helps us to find the root cause much faster than other tools in the market. Our team can then work with the engineering team to fix the problems at a much faster rate."
"It is a platform that is very well-suited for marketers, but also for technology people. That is the key: the dashboard."
"Global overview of all app layers, including web servers."
"It simplifies a lot of the processes of performance tuning client systems before they go live."
"Real time monitoring helps reduce downtime. It saves a lot of time in determining what is the likely cause of an issue an end user may be experiencing."
"Provides bespoke dashboards and reports which help our business to grow."
"Real-time UDP/GELF logging and full text-based searching."
"Graylog's search functionality, alerting functionality, user management, and dashboards are useful."
"Open source and user friendly."
"It is used as a log manager/SIEM. It provides visibility into the infrastructure and security related events."
"Allowing us to set up alerts and integrate with platforms we already use, such as Slack and OpsGenie to alert users of these errors proactively, is also a very useful feature."
"UDP is a fast and lightweight protocol, perfect for sending large volumes of logs with minimal overhead."
"This had increased productivity for the dev and support teams, because we are directly notifying them."
"We're using the Community edition, but I know that it has really good dashboarding and alerts."
"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."
"We would like to see more third-party tools for training."
"End-to-end monitoring could use more default dashboards."
"If you have many distributed servers, you will need to install or migrate every agent. This can be a problem if you have too many, and it takes time."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"With Dynatrace in our environment, the managed server required root access to run. As a government agency with tight security, this has been an audit concern for us."
"It definitely needs HA, because we have so many applications that are dependent on AppMon that it has been deemed critical. Any downtime, it just affects so many users. So that's one of our key asks for the future."
"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."
"There should be some user groups and an auto sign-in feature."
"Graylog could improve the process of creating rules. We have to create them manually by doing parses and applying them. Other SIEM solutions have basic rules and you can create and get more events of interest."
"Lacks sufficient documentation."
"Graylog needs to improve their authentication. Also, the fact that Graylog displays logs from the top down is just ridiculous."
"Since container orchestration systems are popular and Graylog fits the niche well, perhaps they could officially support running in docker containers on Kubernetes as a StatefulSet as a use case. That way, the declarative nature of Kubernetes config files would document their best case deployment scenario-"
"With technical support, you are on your own without an enterprise license."
"Elasticsearch recommendations for tuning could be better. Graylog doesn't have direct support for running the system inside of Kubernetes, so it can be challenging to fill in the gaps and set up containers in a way that is both performant and stable."
"I would like to see some kind of visualization included in Graylog."
Dynatrace is ranked 4th in Log Management with 341 reviews while Graylog is ranked 11th in Log Management with 18 reviews. Dynatrace is rated 8.8, while Graylog is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Graylog writes "Great detailed search features and easy Java integration, but needs improvement in integration with Python". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas Graylog is most compared with Grafana Loki, Wazuh, syslog-ng, Splunk Enterprise Security and Fortinet FortiAnalyzer. See our Dynatrace vs. Graylog report.
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