We performed a comparison between Dynatrace and IBM Security QRadar based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. QRadar can be costly because users need to buy new hardware to upgrade.
ROI: Dynatrace users said the solutions saved them money and reduced downtime. QRadar delivers a high return on investment, improving security through its advanced user behavior analytics.
"I like the drill-down feature, that it can drill down to the code level to point to where the problems are. It's also helpful for the developers to identify what exactly happens, rather than the operation team having to do so. It works well for the developers to fix issues."
"The most valuable feature the solution offers right now is the PurePath. When we see a web request, and something failing, we can drill down using PurePath."
"It has given visibility to how an end user utilizes and experiences our service offerings."
"It is really comfortable and easy to use for application monitoring. We are able to see and go deep into the problem. We didn't have any issues with this product."
"The web dashboard is very simple to use."
"A very powerful solution for the end user."
"This tool enables us to make intelligent, fact-based decisions faster."
"This tool helps us gather information from all hosts and services, then cross reference the information."
"The most valuable features are the AI assistant, which is good at detecting known types of behavior."
"The UBA feature is the most valuable because you can see everything about users' activities."
"There is a single dashboard that gives us a complete overview of what is happening around the globe."
"It is very stable. We have not faced interruptions in the past four and a half years."
"It helps us discover any threats with their alerts and tracking."
"We get events and make the correlation, or rules. In IBM, we can implement our customer's rules. We can have very clear status threats and severity of antigens."
"The threat hunting capabilities in general are great."
"It is suitable for large companies with critical infrastructure. For our clients, robustness, availability at a high level, and the level of references and experiences connected to the solution are important."
"The AI is not that intelligent and there are different places where it could be even more automated."
"It still has a long way to go to reach that single pane of glass."
"The reporting could be better."
"I think scalability is what we're struggling with. I would say it's okay, but there's a little bit of room for improvement."
"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."
"Needs more compatibility of platforms out-of-the-box."
"It could be more affordable and therefore, more widely used by including more features like DEM as part of licensing cost rather than an additional expense."
"We are happy with the server monitoring, but we feel like the application monitoring should be improved."
"It doesn't have a SOAR system by default. You need to purchase it additionally, which is the main problem with QRadar."
"The solution is highly used here in Pakistan and in many sectors, they could improve it by having more SIEM connectors."
"The API integration for AD is a problem when it comes to vulnerability management. If you want to incorporate multiple factor authentication it becomes a problem with the AD. It doesn't integrate well. That needs to be improved."
"Right now, if you look at the compatibility, if you need to deploy QRadar in a physical appliance you have only two choices of server, their own or a Lenovo server. In today's world, you cannot keep something tied to such a big brand. Clients want to be able to use whatever type of server they want."
"The only challenge with products like IBM is the EPS. You just have to be really on the events per second, as that's where the cost factor becomes a huge issue."
"Maybe there should be more custom rules in the exchange. Basically, we are using a lot of threat rules, so maybe they'll develop something like that."
"QRadar's performance has room for improvement because it cannot handle the volume. I need massive amounts of logs from various devices in our existing network architecture. IBM needs to improve QRadar's capacity to handle more logs."
"There should be easier and wider integration opportunities. There should be more opportunities for integration with CTI info sharing areas. On platforms where you exchange CTI, there should be more visibility connected to what we share, what we can reach, or what options are connected to CTI info sharing. This is one area where they could add value because we cannot integrate it easily with QRadar. If a client has a legacy or already existing solutions for CTI, we cannot ask them to forget it because we cannot guarantee that QRadar is able to deliver everything connected to this area."
Dynatrace is ranked 4th in Log Management with 341 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Dynatrace is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security. See our Dynatrace vs. IBM Security QRadar report.
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